AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (932)

  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 16 Jul 2023

    Racoons

    Racoons on my roof trying to break into the attic, but luckily I called the wildlife control and they closed and sealed the damage. Service provided was very professional, courteous and most of all they came within a few hours of my call.

    Answer from pro:

    Hello, my apologies for my late reply. Somehow we missed seeing your review. Thank you for sharing your experience! We're glad we could help swiftly and effectively with the raccoon issue on your roof. If you ever need assistance again, don't hesitate to reach out. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 10 years in a row!

    Reply created 4 Apr 2024
  • Review from Don G
    Rating: 5 out of 5
    Review left on 11 Jul 2023

    Removing Squirrel from porch roof

    Prompt, efficient and effective service. Obviously qualified and experienced personal who respect animal life and care. Great customer service and availability during making appointment.

    Answer from pro:

    I appreciate you taking the time to write this 10 star review about my company and for commenting on our great customer service. Thank you for choosing our services, and we appreciate your positive review. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 9 years in a row (2023 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 27 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2023

    Attic squirrel removal

    Problem solved! Squirrel humanely removed. Peter was great to work with took care of the issue expeditiously.

    Answer from pro:

    Thank you for bringing this matter to our attention. We sincerely apologize for the disappointing experience you had with our service. We understand the frustration caused by the lack of communication and follow-up from our technician. This falls short of the level of service we strive to provide. We would like to make it right and ensure that your concerns are addressed promptly. To assist us in resolving the issue, could you please call us at 416.750.9453 and provide us with your contact information and the address where the service was performed? This will allow us to locate your file and investigate the situation thoroughly. Rest assured, we take customer satisfaction very seriously, and we will take immediate action to rectify the situation. We appreciate your understanding and patience in this matter. Please provide your contact details and any additional information you think would be helpful for us to resolve this issue. Once we receive the necessary information, we will prioritize your case and ensure that a member of our team reaches out to you promptly. We value your business and would like the opportunity to make amends for the inconvenience caused. We look forward to hearing from you soon.Brad Gates, B.Sc., Owner / President

    Reply created 11 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2023

    Awesome Attitude and Advice

    Today I called Gates Wildlife Control and told them about a problem I was having with a raccoon that had shown up on my roof, right outside my bedroom window. Right away, they set up a time to send someone out to do an inspection, offering same-day service. I was very pleased with this because most of the other companies I called did not offer such quick service. Justin came and was pleasant and personable. He took me through each step of what he was doing so I would understand the process. He was very honest and did not try to take advantage of my lack of knowledge about the situation, which was refreshing since other companies had already done so when I called them. Justin's inspection did not take long and he provided me with easy-to-do prevention options that I could implement. I felt so much relief by the end of the inspection. If you are looking for a knowledgeable, reliable, honest, and responsive company to help you take care of your animal control concerns, Gates Wildlife Control is the company for you. If you can, ask for Justin, as he is the reason I would use Gates Wildlife Control in the future.

    Answer from pro:

    Hi Judy, thank you so much for taking the time to share your positive experience with Gates Wildlife Control. We are thrilled to hear that Justin was able to provide you with exceptional service and alleviate your raccoon problem effectively. We pride ourselves on delivering prompt and reliable service, and we're glad that you found our same-day service option to be convenient. Justin is indeed a valuable member of our team, and we appreciate you highlighting his professionalism, knowledge, and honesty. We strive to ensure that our customers fully understand the process and feel confident in the solutions provided. Your satisfaction is our top priority, and we are delighted to know that Justin's inspection and the prevention options he suggested brought you relief. We will make sure to pass along your kind words to Justin and acknowledge his outstanding service. At Gates Wildlife Control, we are committed to maintaining our high standards and providing exceptional customer care. Should you have any further animal control concerns in the future, we will be more than happy to assist you. Once again, thank you for choosing Gates Wildlife Control and for recommending our services. We truly appreciate your support.

    Reply created 11 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2023

    Racoons in the attic

    Heard sounds in my attic and when I went up to inspect, there were racoons up there, mom racoon and babies. Called Gates and Justin came to check it out. The racoons were gone several days later, and the roof was sealed. He did an excellent job and would recommend to everyone. Cheers.

    Answer from pro:

    Hi Daniel, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Justin from Gates Wildlife was able to assist you with the raccoon situation in your attic. Our team takes pride in providing efficient and effective solutions while ensuring the safety and well-being of both humans and wildlife. It's fantastic to know that Justin's expertise led to the successful removal of the raccoons, including the mom and babies, and that the necessary measures were taken to seal the roof. We appreciate your kind recommendation and are grateful for your trust in our services. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2023

    Raccoon in the Garage & Attic

    Had a raccoon walk in to the garage and settle get comfortable in the roof and then roaming the home attic at night. Called this service and our consultant Nick Parkin came the next morning to assess the situation and determine the appropriate course of action. He was very professional in dealing with the situation and with communicating with us every step of the way. Within less than a week, the problem was resolved. Would highly recommend Nick and this company.

    Answer from pro:

    Hi Deanna, Thank you for sharing your positive experience with us! We're delighted to hear that Nick provided you with excellent service when dealing with the raccoon issue in your garage. Our team is committed to providing professional and effective solutions while keeping our customers well-informed throughout the process. It's great to know that Nick's expertise and clear communication helped resolve the situation promptly. We greatly appreciate your recommendation and are grateful for the opportunity to assist you with this wildlife challenge. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2023

    Squirrels in Attic

    We heard noises coming from our attic and called Gates Wildlife Control since they are recommended by Toronto Wildlife and also had amazing reviews. It was very important for us to use a humane service and we are so glad we called Gates! From my first contact with the office the staff were very friendly, professional and quick to help! Nick came out the very same day to take a look and informed us that squirrels had started making a nest in our attic after chewing through a roof vent. He inspected our attic and installed a one way door to ensure that no other squirrel would be stuck inside once the vent was repaired. After two days, the door was removed and the vent was repaired. We also decided to do some preventative measures on the roof. Nick was amazing! He answered all our questions, was very patient, knowledgeable and very professional! Excellent work from beginning to end! We would very highly recommend Gates!

    Answer from pro:

    Hi Rose, Thank you so much for sharing your positive experience with Gates Wildlife Control! We are thrilled to have had the opportunity to assist you with the squirrel issue in your attic and provide a humane and effective solution. We're delighted to hear that our team, from the friendly and quick-acting office staff to Nick, our technician, delivered excellent service. Our commitment to professionalism and customer satisfaction is a top priority for us. It's great to know that Nick's inspection and installation of a one-way door helped ensure the safe removal of the squirrels from your attic. We always aim to provide comprehensive solutions while taking preventative measures to avoid future incidents. Your kind words about Nick's patience, knowledge, and professionalism are truly appreciated. We will make sure to pass on your compliments to him and the rest of our team. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2023

    Fast, Friendly, Effective

    Called Gates because I had raccoons in my roof. Someone came the the following day - he was very nice and explained our options, took care of everything very quickly. It was important to me that we use a humane company. The guy came back a few days later to check on the trap and seal up the hole when it was safe to do so. They know exactly what they are doing - don't hesitate to call them.

    Answer from pro:

    Hi Sarah, Thank you for taking the time to share your positive experience with Gates Wildlife Control! We're thrilled to hear that our team provided you with fast, friendly, and effective service when dealing with the raccoons in your roof. We understand the importance of using a humane approach, and we're glad that we were able to meet your expectations in that regard. Our team of professionals is dedicated to ensuring the well-being of both the animals and our customers throughout the wildlife control process. It's fantastic to know that our technician was able to explain your options clearly and take care of everything efficiently. We pride ourselves on our expertise and commitment to delivering effective solutions. We appreciate your trust in our services and your recommendation to others. If you ever need assistance with any wildlife-related issues in the future, please don't hesitate to reach out. We're always here to help! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2023

    Critter in ceiling

    I heard scurrying in the ceiling and called Gates Wildlife to investigate. The technician was on time and very efficient. He investigated the house including the roof and it turns out I had two possible entry points which he quickly patched up with metal fencing/flashing. I haven't heard any noises since and it has been over a year.

    Answer from pro:

    Hi Jane, Thank you for sharing your positive experience with Gates Wildlife! We're glad that we were able to assist you with the critter issue in your ceiling and provide a lasting solution. Our team takes pride in our punctuality and efficiency, and we're pleased to hear that our technician arrived on time and conducted a thorough investigation of your house, including the roof. Identifying the possible entry points and promptly screening vulnerable areas is crucial in preventing future wildlife intrusions. It's fantastic to know that you haven't heard any noises since our intervention, and we're delighted to have provided you with a resolution that has lasted over a year. We strive to deliver effective and long-lasting results to ensure the peace of mind of our customers. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023
  • Review from stefany asimakis
    Rating: 5 out of 5
    Review left on 21 Mar 2023

    Raccoons in a crawl place

    Wow. We called Gates because they were recommended on Toronto Wildlife Centre's website, and we are so glad we did. We could hear critters under the floorboards of our kitchen (a very old addition to the house that was sitting on the ground with no basement underneath). Patrick came in and discovered that there was a crawl space underneath the kitchen that raccoons were accessing underneath the deck. This poor guy... he was down there for a long time ensuring he did the job well and I'm sure it wasn't a fun or easy task. But he kept us informed every step of the way, showed us pictures, and didn't complain once. I would highly recommend Gates to anyone in need of humane wildlife removal.

    Answer from pro:

    Hi Stefany, Thank you for sharing your positive experience with Gates Wildlife! We're thrilled to have been recommended to you and even more delighted that we could provide you with exceptional service. Dealing with raccoons in a crawl space can be a challenging task, but our team is committed to delivering effective and humane wildlife removal solutions. We appreciate your recognition of Patrick's dedication and perseverance during the process. Ensuring a job well done and keeping you informed every step of the way is of utmost importance to us. We understand that wildlife intrusions can be stressful, and we strive to alleviate that stress by providing transparent communication and professional service. It's great to hear that Patrick took the time to show you pictures and kept you informed throughout the entire process. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 8 years in a row (2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).

    Reply created 9 Jun 2023