Chris from Gates attended my address to inspect for wildlife invaders (which I believed to be raccoons, as I had seen and heard them repeatedly). He went up the ladder and immediately found an obvious opening (obvious to him!). He did a complete inspection of the roof, including my neighbour's side (we're in a semi). The opening at the front of the house was the only entry point. Chris offered his solution which I approved of. A one way door was installed on the entry point, baited, and the area deodorized. All roof vents were meshed. I had a lot of questions, Chris had a lot of answers including advice and information concerning my attic space going forward. He really put my mind at ease. All work was completed in a timely and profession manner. Approximately one week later Chris returned to examine the one way door and established no wildlife activity and replaced it with a nice, solid mesh attachment. Knock on wood, now I feel bulletproof. Very pleased with Gates' service and superior job by Chris.