AAA Gates Wildlife Control reviews (930)

Review from Ab
Rating: 5 out of 5
Review left on 28 Mar 2018
Squirrel nest (removal and reintroduction to mother)
Was very satisfied with this company’s work. The squirrel nest was located in my drywall. The infants were safely removed and taken care of. The entrance hole was properly closed and drilled. The drywall was neatly covered with sheet metal for reinforcement until further repair. Very happy that the animals were unharmed and given back to their mother as well as having the wall damage and problem areas tended to and fixed.
Answer from pro:
Hi renee.thurairatnam, I enjoyed your interest in wanting to observe the process of removing the new born squirrels from your wall. I like it when my customers show concern for their wild neighbours even though they have caused damage. Homeowners need to understand that wildlife are only doing what comes naturally and they do not intentionally mean to damage property. Thank you for your understanding and for your excellent review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 7 Apr 2018
Review from Appleby College, Oakville, ON
Rating: 5 out of 5
Review left on 28 Mar 2018
Wildlife Control
We hired Gates Wildlife Control to humanely relocate a coyote den located on campus adjacent to a well used walking trail, staff residences, and administrative offices. The coyotes were successfully relocated within approximately 2 weeks from bringing on Gates. Service was excellent. The field technician was informative and communicated all steps along the way. This took quite a few site visits to continually encourage the animals to relocate from their home. I would highly recommend Gates Wildlife Control.
Answer from pro:
Hi Appleby C., I would like to thank the College for showing such concern and compassion for the coyotes. Your desire to have the coyotes encouraged to relocate to a more suitable den site is commendable. Seeing the coyotes as neighbours is certainly refreshing when most don't want them around at all. Thank you for your patience and for allowing us to humanely solve your coyote situation. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 7 Apr 2018
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 28 Mar 2018
Raccoons in the attic
We recently moved into a home that had been vacant for over a month and raccoons had moved into the attic. Brad and team were very knowledgeable about what needed to be done to clear the attic. They also installed steel meshes on access points on the roof to prevent raccoons from returning into the attic. They were quick, thorough and very professional.
Answer from pro:
Hi Private User, I love your use of the phrase "clear the attic". That perfectly sums up what we do. I will definitely begin to use that when explaining our services to our customers. "We guarantee that we will clear the attic of all critters", I like the sound of that. Thank you for taking the time to write such a great review. I hope you and your family enjoy your new home. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 7 Apr 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Mar 2018
Removal of raccoons
Peter was absolutely amazing. A quick turn around time. So professional, knowledgeable and turned an unpleasant issue into a non-issue. He walked me through step by step of the "how's " and thoroughly answered all my questions. Efficient, friendly and reasonable price. I would highly recommend AAA Gates Wildlife removal to friends, family. Im old school and giving a 10 out of 10 positive review says it all.
Answer from pro:
Hi TG, your review says it all. You touched on all the qualities we strive to deliver on each and every job. Thank you for your wonderful review and for your extremely kind words regarding Peter's service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 22 Mar 2018
Review from John de van der Schueren
Rating: 5 out of 5
Review left on 14 Mar 2018
Racoon removal in attic
Arrived promptly. Was made aware of cost right away. Friendly and courteous. Showed pictures of finished work.
Answer from pro:
Hi Johndvds, thank you for your concise and complimentary review. I appreciated it.. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 19 Mar 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Mar 2018
Excellent Service, Start to Finish, Nick Parkin
Nick Parkin was on time, explained what he was going to do, did it, took photos for me. He was able to tell me exactly what was going on w squirrel invasion, top of house, fixed the situation expertly, returned two days later in v cold, windy conditions to re-check. Assured me that squirrels were not now gaining access to the inside of my home because of the metal mesh and trap door he had installed. Nick is personable, efficient. I cannot thank him enough. I have been a client for years, and would only ask for help from this group. Love that Nick is so in to "animal psychology"!
Answer from pro:
Hi, I cannot thank you enough for your detailed description of how your particular job unfolded. You described perfectly how we carry out the entire removal process. Nick was extremely proud to have read your complimentary review of his service. Thanks again. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 19 Mar 2018
Review from leojz jaciw-zurakowsky
Rating: 5 out of 5
Review left on 28 Feb 2018
Wildlife removal (Red Squirrel) from attic and further protection of possible exterior entry points. Also included a follow-up visit to ensure no squirrel activity and installation of permanent screening
Brad was Phenomenal. He arrived when promised. His quote was competitive and he had all the WSIB / Insurance information available to provide confidence that he and the company are reputable. Further when I asked Brad for a favour to clear out some vines overgrown in the gutter he did it for no charge and then DELIGHTED me with a little bit EXTRA. I can't say enough positive things about the experience. Thanks to Brad and the company for helping take care of this matter.
Answer from pro:
Hi Leojz, thank you so much for your incredible compliment and review. I was impressed that you requested to see our WSIB insurance coverage. It is extremely important for homeowners to ensure that the companies they hire have adequate insurance before proceeding with the work. It was truly a pleasure to have met you and to have had the opportunity to humanely solve your red squirrel problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 6 Mar 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Feb 2018
Garage squirrel removal
The work was done quickly. Any concerns or questions I had, I was able to call and ask the specialists. The technician called me before beginning the work.
Answer from pro:
Hello Fraizh, thank you so much for taking the time to write a great review about our technician as well as our office specialists. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 1 Mar 2018
Review from John
Rating: 5 out of 5
Review left on 25 Feb 2018
squirrel
I had a squirrel in my main floor ceiling that was trapped and couldn’t get out Family Day. I called the only company open that day to find out what I was dealing with. I’ve never had to deal with something like this before. This joke of a company (pest o kill) insisted it was a mouse or rat that I told them was growling at me. They sent a guy who came looking for an ant problem. I contacted AAA Wildlife the next day and they told me what to do and what to expect and how to handle the situation. Trusted them right off the bat because they were honest and professional over the phone. Will use them for all future dealings with wildlife etc. In th home.
Answer from pro:
Hello John, I would like to thank you for the kind review about our company. Being professional and honest are two of many key aspects that our company ensures we provide in order to give our customers the best possible service. Thank you for any future referrals you may provide us with. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.
Reply created 1 Mar 2018
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 2 Feb 2018
Possible squirrels in attic
Nick did an excellent job! He asked good questions to determine the possible nature of the problem, then did a detailed inspection of the roof, looking for an entry point. He took pictures to show us what he had found, and answered my questions patiently and completely. He willingly shared his expertise so that we could make an informed decision on next steps. There was no pressure: he took the time to discuss various options. I would highly recommend this company without hesitation.
Answer from pro:
Hi Verified Private User, thank you for mentioning that "there was no pressure". There is often apprehension of pressured sales when a service person arrives at your home. That is definitely not our approach. As you indicated in your review we discuss the options and leave the decision to the homeowner. Thank you for complimenting Nick and for allowing us to humanely solve your wildlife problem. Brad Gates
Reply created 2 Feb 2018