We completely disagree with these remarks. Firstly, Chris, the home owner, misrepresented and misinformed us from the start. We have never seen such a disengaged individual attempting to renovate a partially financed house of this extent. He had a sub standard dry Waller who did not finish the project and Chris demanded us to continue with our services over unfinished drywall work, dry rot under many sills, incomplete installation of casings, splits and major deficiencies in many areas on the walls etc. Chris refused to monitor the build process to spec and would not give a straight answer other than he would deal with it, and did not. Secondly, he also had a electrician crew come onto the property and damage the painting work that was completed by punching holes in the walls and cutting numerous ceiling holes throughout the house running wires, and damaging the finished work. He demanded that we continue regardless, and his reason is he is trying to list the house before the market goes soft. Defects are riddled throughout this property and Chris would become confrontational at times over the telephone when trying to deal with this, and we ended our agreement with him on Saturday based on his behaviour, unprofessionalism and the extreme disorganization of this project. We wish him all the best. Customer Service & Support Team.
Reply created 6 Sep 2016