Budget & Save Painters And Color Design

Rating: 5 out of 5

Budget & Save Painters And Color Design reviews (750)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Mar 2015

    Home painting

    Kerry has been fantastic. Helped us with colour choice, flexible with our schedule, and great quality work. I'm very happy with the service and quality and will recommend Budget & Save to others. The advice Kerry gave us on colour has helped to make our condo look great. As far as workmanship, I am very pleased and can say that great care was taken to ensure work was completed properly and cleanly. All in all, a great experience.

    Answer from pro:

    We understand that your first expectation is to never need to contact customer service, which is why we keep you as our number one priority. Despite our strive for perfection, we do sometimes make mistakes, that is why Budget & Save Painters and Color Design is devoted to customer satisfaction and is always available to answer your questions. Because of our advanced customer warranties and product paint technology used on our projects, we are able to do all of this while offering the competitive prices you expect. You're Customer service team

    Reply created 10 Mar 2015
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 28 Feb 2015

    painting condo

    the painting was a bit sloppy, I had to touch up several spots and I keep noticing more and more. However I appreciate that he left the paint do I could do touch ups inthe future

    Answer from pro:

    Thank you for taking the time to write about your experience in dealing with us. I’ve listened to what you had to say in your review, and I am sorry that you are not happy with the service you got. I understand why you're upset. I would be too. I'm very sorry that we didn't get to those touch ups, and findings, especially since it's caused these problems." I'd love to hear what will make you happy. If it's in my power I'll get it done, and if it's not possible, I can work on another solution together." As a valued customer I would be more than happy to offer you a customer appreciation rebate of $150. We stand by our work and will do everything possible to make sure this does not happen again. Please call our customer service line anytime to resolve this matter. You’re Customer Service Team

    Reply created 10 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2015

    Budget & Save Painters and Color Design Consultation/Painting

    Budget & Save Painters and Colour Design really took the stress out of the house painting & decorating process, if only the rest of the closing/moving process was this stress free. Kerry provided a fantastic selection of color choices for the design process. The follow-up was impressive - The no charge pints for color selection were very much appreciated. My wife loves the colors and the end result - Kerry was able to work within our schedule and we are very, very pleased with everything. No hesitation in recommending Budget & Save Painters and Color Design for painters in Vancouver!

    Answer from pro:

    Your business is very much appreciated and we are glad to hear that you were happy with the services that we offered. Please call us back anytime. You’re Customer Service Team.

    Reply created 10 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2015

    Budget & Save Painters and Color Design Customer Service

    Budget & Save Painters and Color Design were honest, genuine, and Communicated with us from day one. I never thought I would rave about a Painting Contractor, such as Budget & Save Painters and Color Design. Kerry was always available over the telephone, and came to see me when he said he would. My wife worked with Kerry on the colour consultation and we are very happy with the chosen colours. I would recommend Kerry to our neighbours and friends. Glen

    Answer from pro:

    Thank you for taking the time out to write up a review about your experience with Budget & Save Painters and Colour Design. Your business is very much appreciated and we are glad to hear that you were pleased with the services that we offered. Please call us back anytime. You’re Customer Service Team.

    Reply created 10 Mar 2015
  • Review from Greg Conn
    Rating: 5 out of 5
    Review left on 31 Jan 2015

    Customer Service and Painting Excellent by Budget & Save Painters

    Budget & Save Painters and Color Design was great to deal with. Kerry took ample time to explain the whole process and what to expect so we felt comfortable with such a detailed interior project. He was intimately involved with the project from beginning to end and made sure that we stayed within our very tight budget. When budget issues did arise, he offered creative solutions to accomplish what we wanted. The customer service was excellent! I would highly recommend Budget & Save Painters and Color Design for any painting project!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2015

    Home service - painting, decorating by budget & save painters

    I would say that budget & save painters turned my main living area, including bathroom, powder room, space disaster around and it's beautiful. My husband called the customer service appointment line for the company, and set a time for Kerry and a designer to come over. They were very responsive to quote our place. Kerry appeared very trustworthy from the start. Kerry and the designer worked within our budget, gave good feedback and made great selections on my behalf. Kerry actually talked my husband out of spending more money on something we didn't need. We are so happy how it turned out, absolutely beautiful, top notch work. We would refer the whole team at budget & save painters, they really are trustworthy. E B.

    Answer from pro:

    Thank you for taking the time out to write a review about your experience in dealing with our company. We look forward to many more years of working with you, and wish your family all the best. You’re Customer Service Team.

    Reply created 10 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2014

    Budget & Save Painters and Colour Design came in just before the New Year for Interior Painting

    Budget & Save Painters and Colour Design came in on short notice over the Christmas Holidays to do a partial interior painting of commercial space offices. I called Kerry just before the weekend, and the following day he scheduled to do the job. He did a terrific job painting! Fast and extremely professional, went out of his way to make sure the project was done early and efficiently; which was not easy due to the tight turnaround time before the move in. The company is truly professional. I will use & recommend Budget & Save Painters and Color Design again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2014

    Before Christmas Holidays Budget and Save Painters came into our home to paint

    Just purchased a new home in Richmond where Kerry from Budget and Save Painters and Design came by within two days to prepare a quote and start the project immediately. Job was done so quickly and he accommodated our family, especially my mother's coach house. Kerry threw in some extras just before we moved in our furniture at no cost. Customer service was excellent and I recommend him to anyone who needs a small or large paint job in any city or cul de sac. -Janice

    Answer from pro:

    We are so delighted that you were happy with our services. We pride ourselves in personal service, and we can’t wait to work with you again in the near future! Congratulations on the purchase of your new home.You’re Customer Service Team.

    Reply created 29 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2014

    Commercial Painting by Budget & Save Painters and Colour Design

    Budget & Save Painters and Color Design was great to deal with. Kerry took ample time to explain the whole process and what to expect so we felt comfortable with such a detailed interior commercial project. He was intimately involved with the project from beginning to end and made sure that we stayed within our budget. Timing was crucial as we will be opening up our new location before the new year. The work product is outstanding,the painting has been completed early. Kerry is very fair, professional and his concern for his clients satisfaction is apparent. Budget & Save Painters and Colour Design will be highly recommended.

    Answer from pro:

    We, at Budget & Save Painters and Colour Design, truly appreciate your review on Homestars.com, and in hearing that you were pleased with the services that we offered you. We are proud to call you one of our customers. You’re Customer Service Team.

    Reply created 29 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2014

    Interior Painting and Design By Budget & Save Painters and Color Design

    Budget & Save Painters and Color Design just finished an addition and renovation project on our Gastown bungalow. We interviewed a handful of general painting contractors as it was of utmost importance that we worked with the right crew for such a sensitive project. We didn't want a bunch of "strangers" traipsing through our home at all hours of the day. Ultimately we chose Budget & Save Painters and Color Design as our painter. Kerry told us this was the right crew for the job. Not only were all of our initial dealings fair and honest, but they had amazing references and we loved the fact that they were local, and worked weekends. Kerry worked on this project hard and fast just before the Christmas Holidays. He was very professional and did everything to make sure we were happy at the end of the project. I would highly recommend him and the company to friends and family.

    Answer from pro:

    Thank you for your business. We truly appreciate the chance to offer you our services, and we are confident that you will be pleased again should you require our service. Best wishes to you and your family. You’re Customer Service Team.

    Reply created 29 Dec 2014
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