We had recently purchased a house, and the whole house was being renovated, inclusive off all new windows & doors. Initially, we thought the service and offering was friendly and affordable so we decided to go forward with the company. In short:
1. Did not honour their contract
2. They did not install the windows & doors correctly, our contractor had to walk-thru how to do it properly with their installers.
3. Half of the items installed were incorrect, and when we asked when the correct items would be installed, they said they would "get back to us", and delivered the goods 6 weeks later.
4. 1 week after their job was "complete", the locks in my sons room did not work. When we requested a service to be done, they didn't return any of our calls.
By far the worst experience I have ever had with a vendor.