September 27, 2016
Dear Sir or Madam:
I would like first and foremost Thank you for your excellent service!
Let me tell you that our Sales Person Alex was top notch! From the second we met him, his pleasant and professional demeanour was first class. He took time to listen to our needs, explained all our options in details and spent the most of 1 ½ to 2 hours with us,
despite being a beautiful, sunny and hot Saturday afternoon. He showed various window samples and explained all the whys and hows. We were totally impressed with Alex.
The lead time from the date ordered to the install date was explained very clearly and understood by us no problem.
The installation crew was also very professional. Mike led his team like a pro! Once the install was done, they left both my house and the yard (front, back, side) so clean, one could not tell I had all my windows replaced that day. This was exceptional, professional
work done.
There is only 1 word for what we experienced yesterday – WOW. Overall experience was super and I would not hesitate 1 second to recommend, Alex, the install crew and your company in general for any window work.
Thank you again, so very much
Line Desbiens
Michel Mondor
71 Hutton Place
Bowmanville, Ontario