Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from paulie music
    Rating: 5 out of 5
    Review left on 15 Nov 2016

    All Window and Door Replacement, Addition of Sliding Door

    Amazing service from the initial consultation. Your sales rep Stan was great. He came and explained everything to us in detail, was not pushy and made sure we were making the right choices for our home, and also made sure all of our questions were answered thoroughly before he left. The installers were fantastic as well, very friendly, hard working and efficient and did an excellent job. They are very good at what they do, they cleaned up everything after they were done, and there wasn't a single flaw in the finished product. We've also noticed it doesn't take as long to heat our house, and it keeps the temperature now. Quality product and service that is definitely worth the investment. I would absolutely recommend to anyone.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We appreciate you taking the time to leave us such a great review. We are happy to hear that Stan and our crew did a great job, and we are wishing you a warm and safe winter with your new windows and doors! Best regards

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Window Replacement

    We had 17 windows and two patio doors replaced in one day. George was the salesperson who visited and he was helpful, knowledgable and got us a good price for the job. The crew wasn't intrusive, and they left the place as clean as when they started. The new windows look great and open up to allow so much more air flow than we had.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We appreciate you taking the time to leave us such a great review. We are happy to hear that George and our installation crew did a great job, and we are wishing you a warm and safe winter with your new windows and doors! Best regards

    Reply created 18 Nov 2016
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Installation of Sliding Door

    Responded to my inquiry within hours and two days later, Oliver was onsite providing an estimate. The estimate was in line with other quotes, however, Canada Choice was the only company to actually come onsite to scope the work which was a nice touch. It did take a long time to get the door installed, around 6 weeks, but the quality of the work was top notch. I'd use them again.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We are glad to hear that Oliver took great care of your door needs. We wish you a safe and warm winter season, best regards

    Reply created 14 Nov 2016
  • Review from charles
    Rating: 0 out of 5
    Review left on 14 Nov 2016

    "The only problem is you checked our work like AUTOPSY": (by their Chinese Sales Manager)

    I put through a Chinese sales Manager to replace all my windows by Canadian Choice Windows in September this year. Job finished on 27th late night when it was dark. Next day, we checked and found a number of problems and some damages to our property. I phoned up that Sales Manager. He did not show up on our first scheduled meeting. Two days later, he finally shown up. When I pointed to him the problems and damages, surprisingly, that Chinese Sales Manager spoke to me on my face: "none of these problems and damages is problem. THE ONLY PROBLEM IS YOU CHECKED OUR WORK LIKE AUTOPSY." I was very upset as he insulting me and cursed on my property. I don't want to have confrontation so just keep quiet. That Sales Manager further said he got customer bought him meal in luxury restaurant and gave him Chinese Red Packet. This made me think I was in a corrupted country, not Canada. But I still ignored him for this. That Sales Manager was getting angry and said to me: "We will not fix any of these problems and damages for you. You talk to the installer direct." and he left. I tried to contact their Customer Service. Ended up my messages and complaint dated September 8th and October 31st all fell on hands of their "Office Manager". She just agreed to fix the damages, but never address to the humiliation and cursed complaint. So I found online their Customer Service and sent them a email on November 8th request address on their Sales Manager's wordings and attitude, and also need them to send me official receipt on my payment, which I never got a reply.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. Please call our office at 1-866-807-8064 so that we can address this issue. Best regards

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Window Replacement

    I would highly recommend Canadian Choice Windows & Doors based on the excellent service from initial inquiry call through to installation and follow-up call from Stan (sales rep) to ensure that we were happy with the installation and the product. Stan did a great job of guiding us through the purchase phase to get us what we wanted at a price point that worked with our budget. Paul came by to do measurements and then was onsite for the installation - these guys were amazing. Covered all the floors with drop cloths, were very courteous and worked non-stop to get the job done in a timely fashion. They cleaned up inside and outside when they finished with no debris left behind. Great service and the quality of the product surpasses my expectations.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We appreciate you taking the time to leave us such a great review. We are happy to hear that Stan was so helpful and that our crew did a great job, and we are wishing you a warm and safe winter with your new windows and doors! Best regards

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Thanks to Stan, Igor and the whole crew!

    We needed all of the windows in our house replaced this year. This was our first time having windows installed so, based on an excellent recommendation from a neighbor, we called Stan at Canada Choice Windows and Doors. He was professional, informative and answered all our questions without hesitation. He gave us an excellent overview of the product line and knew exactly what to recommend for our house. We were so impressed that we added a front door and a sliding patio door to the order! On the day of the install, Igor and his crew arrived early and worked all day to install a total of 23 windows and doors. Everything was exactly as ordered and we were very happy with the results. The crew even cleaned-up inside and outside and left no mess at all! Special thanks Igor! On the whole, we would highly recommend Canada Choice Windows and Doors. It was a pleasure dealing with Stan, their Sales Rep. Their prices were good and their installation crew (Igor and the boys) did a great job. And the windows and doors look great!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We appreciate you taking the time to leave us such a great review. We are happy to hear our crew did a great job, and we are wishing you a warm and safe winter with your new windows and doors! Best regards

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Windows

    I'm very content with the new windows, great quality. Excellent customer service. Special thanks to OLiver who assisted us through the entire process. Thanks to installer crew too they did a very good and neat job.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We are glad to hear that Oliver took great care of your window needs. We wish you a safe and warm winter season, best regards

    Reply created 14 Nov 2016
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Windows Replacement

    Their service was very great! I'm very happy with my windows my house feels a lot more warmer now. Oliver is amazing and I am very happy with his service!!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We are glad to hear that Oliver took great care of your window needs. We wish you a safe and warm winter season, best regards

    Reply created 14 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Windows and door

    Best service ever! We needed to change all windows and entrance door in my parents in law house. All I needed is to call Alex Davidovitch cell. Alex called my parents and arrange everything. Just what needed and for a good price. As per my father in low the best price on the market. And believe me, my father in law checked the market. The installation was done in one day! Everything was cleaned like it never happened..... I recommend the company and specially Alex Davidovitch! If you need new windows/doors to your house just call Alex!

    Answer from pro:

    Thank you Sasha for choosing Canadian Choice Windows. We are glad that your experience with us was a great one! Alex is indeed one of the best sales representatives on the market. We are glad you were well taken care of. Wishing you a safe and warm winter with your new windows and doors, sincerely our family at Canadian Choice :)

    Reply created 14 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2016

    Big living room window

    We called a few window company's and the best result was with Canadian Choice as we also took advantage of their promotion in our town. the service from this company led by Kevin and followed by the wonderful and caring installation team it was perfect from start to finish aND we will have them back again soon. highly recommend these fine fellows.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows! We are glad to hear that our job was done well, and we are looking forward to working with you again. Best regards

    Reply created 14 Nov 2016
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