Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Nov 2014

    Window Replacement of 3rd floor

    The project was done in August. I give comment until today because I want to see how the windows work during the winter. After several rain and snow, I am confident to say the window quality is good and the installation was well done. Except the delay in schedule and slow response from the office, I am satisfied with the company. Especially the impress about the sales representative, Marina Pridatka, she is very polite, know about windows, hard working and excellent customer service. Hi, Canada Choice, you need to give promotion to Marina and let her to train up the team, then your customer service level will go up more than one level and will gain more business.

    Answer from pro:

    Hi Tagor, thank you so much for your feedback. We sincerely apologize for the delay in schedule and slow response that you have experienced. We will do our best to make sure that this does not happen again. We thank you so much for your patience and understanding, as well as your generous business from Canadian Choice Windows & Doors.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2014

    Windows

    We are very happy with the outcome of our project. Our representative Ivan was very nice to work with, friendly and really provided us with great customer service. The job was done efficiently in a reasonable amount of time, the installers were friendly and made sure to clean up after themselves. Our windows look sharp. I will recommend to friends and family no questions asked.

    Answer from pro:

    Hello Giger, thank you for your generous feedback. It's always nice to hear that we have done a great job! We will always try our best to make sure the work we do is finished within the time span promised to our customers with high efficiency and professionalism. We thank you for commending us and look forward to any future referrals. Thank you kindly for your business from Canadian Choice Windows & Doors.

    Reply created 14 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2014

    9 windows installed

    Eric and 1 are very very happy with Max our salesperson and Juri and his work crew did a wonderful job installing and cleanup. Triple pane is the best way to go! Thank you Max for knowing your product.

    Answer from pro:

    Hi Carol, thank you for your review. Max and Yuri are professionals in the windows industry and have been for many years. We will be sure to commend them for their good work. It's great to know that you appreciate our high quality products and ask that you may refer us to any friends and family and need windows and doors. Thank you kindly for your business and any future recommendations from Canadian Choice Windows & Doors.

    Reply created 13 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2014

    Windows Installation

    Chris and I are very happy with the work that was done here. Your installers were knowledgeable very polite and professional. Clean process with Mike (sales rep) and Danny (installer), would recommend to a friend.

    Answer from pro:

    Hi Chris, thank you for your feedback. We appreciate that you took the time to leave us this review and are happy to know that Mike and Danny were able to assist you greatly. We hope that you may recommend Canadian Choice Windows & Doors to anyone that needs windows and doors and thank you kindly for your business.

    Reply created 12 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2014

    Windows Replacement

    Manny was a fantastic sales rep. He was friendly, approachable, and sold his products to me with confidence. At the time of the installation, Yury came by and did the installation at the promised time. He was efficient and organized, did a great job. Overall, I'm happy with Canadian Choice Windows & Doors and happy to recommend friends and family.

    Answer from pro:

    Hello Pearce, thank you for your comments. Manny and Yury are hard workers that like to get the job done on time with high accuracy. We're always happy to serve customers that appreciate great quality windows and service. Please do not hesitate to let us know what we may improve on in the future. Thank you kindly for your business from Canadian Choice Windows & Doors and in advance for any future recommendations.

    Reply created 12 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2014

    Window installations

    From the moment we met Matt our experience was a pleasurable one. The personal attention to detail and the willingness to answer any questions we had made him invaluable, from financing right down to our installer Rob, the over all experience was a perfect one,I highly recommend. Johann

    Answer from pro:

    Hello Johann, thank you for your feedback. It seems that Matt and Rob have done a great job with your windows from the initial estimate appointment to the installation. Canadian Choice Windows & Doors takes pride in the high quality products along with the excellent service we provide to all of our customers. It's always great to know our customers appreciate the efforts we make. We thank you kindly for your business and hope that you may refer us to some of your friends and family that may need windows and doors.

    Reply created 11 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2014

    WIndows

    I was extremely happy with Oliver, he is such a nice man. I did not feel pressured with him at all when he initially came to my home. I explained I would have to think about it and he was very understandable, unlike other companies who try to pressure you. I then decided to go with this company for windows. The communication from the office and the installer's where not great. I had to call on numerous occasions to find out when these windows were going to be installed. Even when the installer was too come and look at my windows he was late and didn't bother to call me to let me know. Being in the field of customer service I do believe this company needs to work on their organization skills better, and communication to their clients. My windows are now installed, the installers had all of them done in a day and I cant be happier. What a difference!! They are quick and everything was cleaned up nicely. Oliver, thank you for being so wonderful!! Your such a great sales man, and if I decide on my door.....I'm giving you a call!! Thank you again, I am very pleased with my windows....and the price is very reasonable!

    Answer from pro:

    Hi Melanie, thank you very much for your review. It seems that our communication could use a bit of improvement as you suggest. We apologize for any inconveniences this may have caused. We are, however, very glad that your installation was satisfactory. We will make sure to provide our customers with excellent customer service and great quality products every time, and it doesn't seem we met our promise this time around. We are tremendously grateful for this feedback and will take it into consideration. Thank you once again for your generous business.

    Reply created 11 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2014

    Replaced 11 windows & 3 doors

    We surveyed several other companies, and even though 1 company came in with a lower price, we were most impressed by Canadian Choice Window and Doors' sales person, Olga Poloanskikh. Olga's knowledge and presentation convinced us that her product and service were superior, and she was correct. The installers were prompt and efficient, and now we have the most beautiful doors and windows to enhance our little home.

    Answer from pro:

    Hello Herman, thank you for your feedback. Olga is definitely superb sales representative with the adequate amount of knowledge and experience within the industry. We always want to make sure our customers are comfortable with the products they will be purchasing as well as the value they are paying for. We appreciate they you chose Canadian Choice Windows & Doors for your home renovation project and ask that you may refer us to your friends and family when they need windows and doors. Thank you kindly for your business.

    Reply created 11 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2014

    renovation new windows

    Very satisfied with all aspects of service from start to finish. Windows are excellant! We were so satisfied that we called back for a second job. I would highly recommend to others!

    Answer from pro:

    Hi Jo-Ann, thank you for your comments. It was most certainly our pleasure to provide you with excellent windows and service. We are very grateful for your business and hope that our standards will improve with every home renovation project you call us back for. We ask that you may recommend Canadian Choice Windows & Doors to any of your friends and family should they need windows and doors. Thank you once again for your generous business!

    Reply created 11 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2014

    Windows Replacement

    Canadian Choice Windows and Doors has been our choice between four other installers. Alex P. has been very helpful and provided us with best choice in regards of our budget and windows options. We were very pleased with very detailed, clean and professional installation provided by Alex crew. Replacement included 1 bay window, 2 large windows, 1 small window (washroom) and 2 sliding doors (walk out basement/deck). The work took less than 7hrs. and we were very impressed by the finished product. This is by far very competitive company with great pricing and superior service. We would be very pleased to recommend their services to anyone looking for quality product and professional installation. Thank you, Piotr & Alicja R.

    Answer from pro:

    Hello Piotr and Alicja, thank you for your review. It's received well on our end and we cannot thank you enough for such thoughtful comments. It seems that Alex and the installers have done a great job and we certainly commend them for their hard work. We would love to supply any further products or service should you need us again, so please don't hesitate to contact us at any time. We thank you kindly for your business and in advance for any future recommendations from Canadian Choice Windows & Doors.

    Reply created 6 Nov 2014
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