Canadian Choice reviews (3501)

Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Mar 2021
Replacing windows/doors
Very thankful to Joe for taking the time to help me pick out the windows and doors that would look amazing in my house . It’s very appreciated that he was very informative about which style would fit perfect and colour as well . The installer were amazing . They took the time to show what they were doing and how it would look . They explained how to open the windows, take the screen off to clean the windows etc . They even took the one to make sure their mess was cleaned . I absolutely will recommend this company to all my friends ,family . Such a great company that take time to explain and answer any questions we have . Thanks again Joe for all your help ...
Answer from pro:
Wow, what an amazing review. You are making us blush :) . Thank you for the referrals and recommendations.
Reply created 31 Mar 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Mar 2021
Replacement Windows and Doora
Highly Recommend this Company. Service was excellent from start to finish. Installation of our windows and doors was extremely efficient. Big thanks to Alex and Assistant for being friendly, helpful and hard working. Everything was left very clean and tidy. Very happy with product and service. Thank you
Answer from pro:
Thank you for the kind words. We will make sure to pass along message to the whole crew.
Reply created 31 Mar 2021
Review from Melissa Gallé
Rating: 5 out of 5
Review left on 24 Mar 2021
Great customer service
Would definitely recommend! Stan was very easy to work with and assisted in every way possible. He worked with our budget and we were extremely satisfied Installation was completed fast and efficient. Will be using them again soon
Answer from pro:
Hi Melissa, thank you for the great review. The pleasure was all ours, and we look forward to working with you in the future
Reply created 25 Mar 2021
Review from Customer of Canadian Choice
Rating: 5 out of 5
Review left on 24 Mar 2021
Entire house renovation
Excellent customer service, Stan went out of the way to help us. Would recommend to anyone who is looking for a window/door company
Review from Customer of Canadian Choice
Rating: 5 out of 5
Review left on 19 Mar 2021
Windows and doors replacement
Had all windows patio door and front door replaced went through Canadian choice windows. Stan came in late October to talk about what type of windows and door took measurements and discussed pricing . Not pushy at all Waited a few months for windows to get built and on 16 March they came to install them. Mike came with two other men and they installed everything in one day. Work well done. Definitely will recommend them to my friends
Answer from pro:
Thank you for the recommendation. Stan, is one of the best. Enjoy the windows.
Reply created 22 Mar 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Mar 2021
Windows
Canadian Choice Windows and doors was great. They delivered very good service and beautiful styles windows for our home. The representative, Jason was very informative and helpful. He helped us a lot with choosing the right windows for our home. He was very patient and helped us through the process every step of the way. Now we have beautiful windows installed. We are very happy!
Answer from pro:
Kim, you were a pleasure to deal with. So happy to hear you are enjoying the windows! Thank you for the kind words.
Reply created 22 Mar 2021
Review from Brian Wade
Rating: 5 out of 5
Review left on 19 Mar 2021
Replace bedroom windows
Very pleased with the new windows. Jamel was very helpful in helping us select the right solution. He was good in following up for us and coordinating the installation date. Install team were very good. Neat and professional.
Answer from pro:
Jemal is an essential part of our team. He goes above and beyond for his customers. His hard work and dedication is appreciated
Reply created 19 Mar 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Mar 2021
New windows and doors
My sales rep Stan was great and pricing was very fair Mike and the install team worked hard and did a great job Would recommend Canadian choice windows and doors to everyone!
Answer from pro:
Thank you for the kind words and taking your time to give us a review.
Reply created 19 Mar 2021
Review from Pablo Lisandi
Rating: 5 out of 5
Review left on 16 Mar 2021
Windows
We had a good experience working with Tony from Canadian Choice Windows and Doors. He carefully walked us through the process, and even where there were hiccups along the way, he helped resolve the issues and made sure the work was done to our satisfaction. We believe he has his clients’ best interest in mind in all that he does. I.e some of the trim we wanted was not available but he provided various options that match our needs. Also after the project installation was completed and the snow melted we requested a clean up the patio area. 7 windows replaced various types and sizes
Answer from pro:
Hi Pablo, thank you for the review. We will pass on your kind words to Tony. We are here if you need any help in the future.
Reply created 17 Mar 2021
Review from cheryl Han
Rating: 1 out of 5
Review left on 13 Mar 2021
extra charge on top of the signed contract
Canadian Choice installed 2 windows for me in this March. It is not a good experience. I waited for about 3-4 months for this installation. I understand this is due to Covid19 and OK for it. However, the worker arrived late on the installation date and did a rough work- scratches on the wall, the frame is not paint smoothly... I checked my credit card on the following week and noticed that there is extra charge on my credit card on top of the price in the contract. I contact the company immediately and still waiting for their response now.
Answer from pro:
Hello Cheryl, I am so sorry to hear that your experience did not live up to the expectations that we pride ourselves on. If you could please reach out and provide us with more information pertaining to your project. Together, we can work towards a rectification plan. Kindly connect contact@windowscanada.com at your earliest convenience. Canadian Choice Team
Reply created 15 Mar 2021