Cosmopolitan Mechanical Services Inc reviews (1054)

Arthur Hasan was in the area and called to come earlier than scheduled which worked well for me. He was very courteous and extremely thorough in his work. He explained to me in detail about the job that he did which was helpful. He was sure to check and show me the quality of how the air conditioners were working upon completion of his maintenance job. I would highly recommend Cosmopolitan and especially Arthur Hasan as a technician.

We smelled gas in our basement so called Enbridge. They promptly shut off our gas with no real explanation other than that we had to have it fixed by an HVAC company. I didn't know what to do so I called Cosmopolitan and they came out within 24 hours and located the natural gas leak within 10 minutes and had it fixed in less than an hour! Mike was very competent and professional and explained everything, even helping me to re-light my gas fireplace as I had no idea how to do it. I would recommend this company to anyone looking for HVAC services. A++

Ather Hasan performed yearly maintenance on my furnace. Always, he shows up exactly on time and calls beforehand. He is an expert in his field and very openly answers any questions or concerns. Performs a full detailed review of the furnace.

They assessed my needs, I had a very old system and needed update. They came and finished as they told me. Very professional and clean. Everything was done in time and perfect!!! Fully recommendable!

I know Ather very well as he has visited multiple times to perform yearly maintenance on both my furnace and air conditioning units. As always, he showed up exactly on time and was very professional and courteous. As usual, he provided valid explanations and preformed his work efficiently and cleanly.

Ather the service technician was very profession, he called and provided a time he expect to arrive and was in time. He was very courteous and explained what he was checking and provided the explaination. I would highly recommend this service and will be scheduling one for next year.

Service call was quick, the person came in within a few hours of the call. They charged a $99 fee for the diagnostic visit. Within a few minutes he identified the problem pretty quickly, and indicated it would be a quick fix, which it was. He mentioned it would be another $250 for labor and part cost. It took a few minutes and we were up and running. Overall the gentleman was informative and helpful, and had the parts to fix it in the van. My rating is more about the high price involved in making the fix. Researching it, the part itself is $20 on Amazon, and the labour cost I had already paid for with the $99 for the 25 minutes he was here. Looking around I find that the reasonable cost for a company to come in and do this is about half of what I paid. So while I'm happy with the result, I'm a little disappointed in the price, and there is very little opportunity to shop around when your furnace is down.

My 25 year old furnace conked out and I needed a replacement quickly. I called a few companies as well as independents. Some of the other well known candidates had a sales tactic of bashing others as well as Home Stars which turned me off. Others sounded good but the timeline was not as quick as I needed and they were not as informative. First piece of information, I found Cosmo from home stars. I called and was directed to speak with Mike from Cosmo. He was very informative about my options as well as the rebates available. He verified an install could take place on the same day and then said he would come to my house to discuss further after giving me some rough options and pricing after asking me specific questions. When Mike came to the house he seemed very honest, he is more of a technician and less of a salesperson. He laid down a lot of information and I chose accordingly. He started arranging the rebate situation as well as the installers. He did not pressure me into any particular furnace or AC, or doing additional work. I chose accordingly and the installer came after about 2 hours at 2pm. Fred and his partner was the installer. Very friendly and professional installer. Laid mats out from front door, down stairs and to furnace. Cleaned up after. Answered questions I had. Replaced the thermostat as it was needed. He was done in about 3-4 hours. Excellent experience, would recommend to anyone and everyone.

I am forever grateful to Shan and his courteous and professional team. My boiler needed urgent rectifications on sloppy work done by some small contractor. I was then referred to shan and i am so appreciative to him and his staff for seeing me on such short notice. This is a real 24/7 company. I am very impressed with Mr. Shan calm and confident demeanor during the entire process and the way in which he explained the entire scenario. He made me feel calm and confident that if something would go awry that he would be able to handle the situation in the best possible way. I will give him the highest possible rating. Consider myself fortunate to have been referred to Cosmopolitan Mech. Very personable, supportive and helpful. Seems to take a more personal interest in solving my individual problem rather than pushing his business. Thanks so much Mr Shan.

Fred installer was excellent. he did an excellent job at our house. we ary very very satisfied with the service we received from cosmopolitan mechanical services. We will call them for all our heating and colling work. very reliable customer services.