HomeOwner
Rating: 5 out of 5
re-locate ducts & new furnace
Three ducts had to be re-located as they were going through joists and these joists had to be supported. I had very short time to find someone to do this. I searched Homestars and found good reviews on Cosmopolitan Mechanical so I gave them a call. They answered my call (not to leave a message like other companies), I told them about what needs to be done and the urgency. They gave me an appointment the same day. Their representative was at my place in 4 hours. he understood the urgency...made some phone calls and told me that they will be at my place tomorrow morning @ 9:00 a.m! My Furnace is over 15 years old so he gave me a good deal on a new high efficency furnace that I couldn't reject. 9:00 a.m. next morning Fred & Peter were here....installing the new furnace. 15 minutes later Arshad - the supervisor- came to re-locate the ducts himself. He suggested a different solution of re-locating them other than what I had in mind and it was a way better solution than mine. They worked professionally, over 5 hours with no break, answered all my questions. I cannot believe that I called to ask for a service and I got the service done professionally just the next day with a very good price . Thank you EJ ...SPECIAL thanks to Fred, Peter and Arshad. I am very impressed with the service and highly recommend them.
Answer from pro:
Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment. Best regards Kevin Rozon
Reply created 23 Dec 2012