Protection Plus reviews (910)

Great service was provided from the initial consultation with Brian to the installation. Everyone I dealt with at Protection Plus was extremely knowledgeable and available to answer our questions. The installation crew showed up on the designated time and walked us through the whole process, sharing every detail on what and how the job would be completed. I definitely recommend Protection Plus!

Protection Plus showed up within the hour, installed a new dead bolt in five minutes and the price was considerably less than the other two quotes I received. A great experience and locksmith!

Our long-time alarm technician retired and we needed a new battery pack for our alarm/smoke alarm system. Protection Plus answered all my questions before I booked a service call. We were not on-site on the day of the service but the technician followed all of our instructions to get access to our property with help from the neighbour. He also called me a few times during the service appointment with updates and very kindly reinstalled an old sensor on the patio door.

We were most impressed with the sales rep who was very personable and very knowledgeable. He did not try to sell us equipment that we really did not need and answered all of our questions. The installer was also very personable, knowledgeable, responsive to our questions, and a skilled installer. We highly recommend Protection Plus to anyone looking for a new or replacement security system.

Had a difficult task and Review Protection Plus was up to it. They found the part, replaced it and we cannot be happier. Very professional and knowledgeable personnel. I warmly recommend.

Super job - John was able to quickly rekey both our ultra modern lock and ultra ancient lock … and to a single key! Plus he arrived on time as promised and is very responsive with questions and follow-ups.

Very grateful for the helpful, timely and hassle-free update of a home alarm system, at reasonable cost and with communication ease. No complaints with my Protection Plus experience. After a frustrating, worthless experience with another company am happy to recommend Protection Plus to others.

We called Protection Plus as we had an issue with a front door key-pad lock. It was old and not working properly so we wanted to replace it. We called and had John come, who was wonderful--not only did he do a great job of installing (had to cut off parts of door so it would fit!) but was totally professional and patient with all my questions. Most valued was the time he spent with me after, showing me how to program the new lock -- left notes and went over it several times til I got it! He also provided his number, should I have any issues going forward. And...he cleaned up after as well!

We had Brian over to do a home security audit and he made suggested that i install window film and security cameras to cover all the possible entry points of my house. The installation of the film and camera was on point and to our satisfaction. The installer of the film indicated possible issues with the film and mentioned that they will replace it in case of any defects. In the case of the security camera, the installation done by Jason and Patrick was clean and the cabling are mostly hidden which is great. There were some minor issues i realized afterward but Jason and Brian were able to remedy it quickly through a phone call.

Just took possession of a townhouse. Brian quickly set up an appointment for John (locksmith) to rekey the locks. John arrived the following week. Everyone was so efficient, professional and a pleasure to work with. I highly recommend this company. They provide outstanding customer service.