Protection Plus

Rating: 5 out of 5

Protection Plus reviews (910)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    Front door lock purchased and install. Rekey two other locks

    Replied first contact with in short time period. Gave options of new locks and prices. Open to just installing the new lock if i bought it somewhere else. Quick to schedule appointment and showed up on time. Careful to keep area clean and floor covered. Installation was done quickly and the other locks were rekeyed as well. Able to pay with debit and service was done with a smile. John offered to return and replace lock after the door had been sanded and refinished. All the work was done very professionally. I was extremely happy. Lock works well and a warranty is awesome! Will call him or refer him with great confidence!

    Answer from pro:

    Thank you very much.

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Replacement of defective keypad and door contact.

    Steven and the service team did a excellent job at replacing some alarm components under warranty. This call was originally scheduled for later in the week, but I had some availability today. Steven and the team quickly accommodated and was able to come same day. Service tech was friendly, on time and quick. Install time took less than 30 mins including testing.

    Answer from pro:

    Thank you Andrew, much appreciated!

    Reply created 13 Jun 2018
  • Review from Maral Nalbandian
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Locksmith services

    Fantastic job! Very reliable. Quick. Would definitely recommend them to anyone looking for locksmith services.

    Answer from pro:

    Thank you Maral for your recommendation. Much appreciated.

    Reply created 13 Jun 2018
  • Review from a happy customer
    Rating: 5 out of 5
    Review left on 8 Jun 2018

    security system

    We needed security system for our house. We have been so happy with all the employees at Protection Plus. Brian Gold took the time to carefully explain the options that were available. He was great at booking the installation to meet our tight time frame. John (locksmith) and John (security installer) were both great..They were polite and very informative. They arrived on time and explained the process. They took the time to do demonstrations so we would be familiar with the security system and new lock. The next day, Brian called to make sure that we did not have any questions. From start to finish, Protection Plus has been pleasure to work with. I would recommend this company highly.

    Answer from pro:

    Thank you very much for your vote of confidence in our services and appreciation of our team!

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2018

    Lock replacement

    Protection Plus sent a locksmith to replace the lock on my door. They arrived within 24 hours of first contact and were happy to start early, at 7am. Courteous and professional and the final cost was exactly what the quote said it would be.

    Answer from pro:

    Thank you Jon! We will forward your kind words to John.

    Reply created 3 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2018

    Service

    Jason did an awesome job. Very knowledgeable. Answered all my questions. Explained alarm system very well. Would definitely recommend this company. Cheers Charles Anderson.

    Answer from pro:

    Thank you for your recommendation Charles! Much appreciated

    Reply created 31 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2018

    Addition of GSM Module to Alarm System

    Hi, John was prompt and very efficient. He was very thorough with the installation and made sure it worked properly before leaving. He was ver professional and courteous. Would recommend Protection Plus- and John- he was great!

    Answer from pro:

    Thank you Anna!

    Reply created 31 May 2018
  • Review from Jacob
    Rating: 5 out of 5
    Review left on 27 May 2018

    Very Satisifed

    I'm happy that I went with this company. I called around and was not comfortable with the paying for one full year up front with some companies. All protection plus was the best price and also provided a six months free offer. I dealt with Mike through email and over the phone. He was patient in answering all my questions. The installer Jason was also a pleasant man to deal with. He answered all the clarifying questions I had about the system and service being provided. I do recommend these guys for your security needs.

    Answer from pro:

    Jacob we are glad to know you are happy with our services. Thank you for your encouraging feedback!

    Reply created 31 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2018

    Great company, knowledgeable and efficient!

    Worked with this company for over 20 years. They installed systems in my old & new house and monitor. System works great and only had one service call and they fixed it instantly! They’re great..

    Answer from pro:

    Thank you for your appreciation and continued vote of trust in Protection Plus.

    Reply created 1 Jun 2018
  • Review from prame
    Rating: 5 out of 5
    Review left on 24 May 2018

    Very Professional

    Great customer service and very professional work. They chipped in extra features for free. also cautioned extra cost from the beginning rather up-selling. When I accidentally opened the door after the setting the alarm. I got a call back from PP in 1-3 min. I highly recommend them.

    Answer from pro:

    Thank you so much.

    Reply created 31 May 2018