Kingsway Carpets & Blinds reviews (619)

This was our 3rd experience with Kingsway and we were very pleased again. Maria, as usual, is extremely helpful and tries to get you the best deal. We will definitely return when we need something again.

The product is great (which I attribute to Hunter Douglas, not Kingsway Blinds) and the pricing was very fair. Unfortunately, that's where the positives end. Dealing with this company was a nightmare. The day my blinds were to be installed, they gave me a 2 hour window where the installer would arrive. But then he arrived 2 hours late for that window. My entire day was wasted waiting for him. I asked for him to do me a small favor by moving pre-existing curtains from one window to another and I was told I would have to ask the owner (George). When I spoke with George and explained that I felt this was a fair compromise for the inconvenience he caused, he gave me a massive lecture about my bad attitude, trying to get something for free, and how I needed to learn how to speak with people. Next came the installation. The installer left hairline cracks in all of the frames surrounding my windows. Moreover, they ordered the wrong blind. I paid for the silhouette with a deux room darkening, and they forgot the room darkening blind. Had to re-order the blind, which took another 3 weeks and then wait for the installer to come again. Throughout this entire process, not a single apology was issued, nor was I contacted to inquire if I was satisfied (which I am not). Honestly, all of the circumstances above would have been totally forgivable, were it not for the terrible attitude of the owner George. I have never been talked down to like that in my life! The Hunter Douglas Silhouette blinds are fantastic! Do yourself a favor and buy them somewhere else. Terrible business!

This family owned business helped me pick hall runners and front hall area rugs for my apartment. Maria helped me narrow down the many choices to ones that met my many qualifiers. Maria was patient, listened to my concerns, answered my questions, spent a lot of time with me and made it a pleasure to shop at Kingsway Carpets. Maria has a great eye for rugs that compliment each other. Thanks Maria.

I've had the pleasure of using Kingsway on multiple occasions for carpet installation, window blinds and shutters. For the most recent project I had 5 sets of window shutters installed and was once again very impressed with the service I received, from the initial consultation to the preliminary visit to the installation - at each step the service was friendly, professional and informative. I will continue to use Kingsway and highly recommend you speak with George and Maria regarding your home improvements.

They provided an excellent service from start to end. It was seamless and stress-free and they had excellent knowledge of their products. Price was very competitive compared to competitors. The installation was quick and they look fantastic in our home. We went with the mandalay blinds and they look beautiful.

Sales staff was knowledgeable. Service was excellent and timely! I will definitely recommend this company to my clients, colleagues and friends. Thank you very much for all of your help.

After bad experiences with a couple of retailers, I checked out Kingsway & Blinds. The salesperson was truly a consultant and new what questions to ask and gave me an overview of the options available. I had the window measured, the blinds ordered and installed in less than three weeks. Excellent work, very professional!

I had a bad experience with my local Hunter Douglas distributor (to sum it up - after being given an estimate in the store that seemed reasonable based on my own measurements, the sales rep comes to my house, finds the windows are actually smaller than the measurements I'd given them, but then sends me a quote more than 50% higher than the original estimate. Huh?!? Needless to say I didn't go any further with that company). After reading the glowing reviews on Homestars for Kingsway Carpets and Blinds I thought it would be worth making the trip across town to their store -- and it definitely was. Everyone I dealt with (in-store, on the phone and in my house) provided great customer service, was straightforward, knew their products and made useful recommendations based on my requirements. I ended up getting two motorized black-out blinds for my two big ceiling skylights and one manual black-out blind for my slanted roof window, and all for significantly less than the original estimate from the first place I went to! The installation took place around 3 weeks after I placed my order. The installer was also great - he knew his stuff and made it all look easy, even the installation of the blind on the skylight above my 3rd floor staircase. When he was all done he took away all the mess and packaging. The blinds look great and have made a huge difference on our 3rd floor - they really block out the light and heat from the sun. I highly recommend Kingsway Carpets & Blinds if you are shopping for Hunter Douglas blinds for your skylights.

We were looking for Hunter Douglas blinds for our home. The sales people we talked to were friendly and helpful. They even matched the Bay's on-sale price for us! It's so nice to support a small, local retailer. Wonderful experience all around! Will definately be going back.

From start to completion we had a wonderful experience working with all employees of Kingsway Carpet and Blinds. They were very knowledgable and made suggestions to assist us in buying the most appropriate blinds. They were pateint with our questions, they were punctual when they came to measure our windows and extremely professional when installing the window coverings. They cleaned up after the installation was complete. We would highly recommend them to our family and friends.