LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (683)

  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 13 Dec 2021

    Lawn Savers lawn care

    Lawn Savers are very knowledgeable professions so always respond to my questions and particular needs. They use innovative, environmentally safe products. I have benefited from their partnership for many years.

    Answer from pro:

    Thanks for the compliments. We always strive to partner with our clients to provide you the information you need to help you homeowners the thickest, greenest and healthiest lawn. And that means knowledgeable Customer Success Reps that are always available to help you.

    Reply created 14 Dec 2021
  • Review from thefons442
    Rating: 5 out of 5
    Review left on 13 Dec 2021

    Annual lawncare service

    Have had an association for about eight years. Staff are friendly, approachable, polite, willing to talk and answer questions. Actual lawn service of fertilizer and weed prevention works as long as mowing and watering instructions are followed.

    Answer from pro:

    Thanks for your loyal partnership for the past 8 years. We truly appreciate your practical and realistic acknowledgement that our service works great as long as you are doing your part. This helps others realize that the best amd only answer to a green and healthy lawn is partnering with an honest company that doesn't make promises it can't keep.

    Reply created 14 Dec 2021
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 13 Dec 2021

    Lawn Savers

    Great company! Saved my lawn a couple of years ago and have continued with the service. Reasonable rates very efficient email communication of upcoming visits and then a report after the service. Technicians always professional and friendly

    Answer from pro:

    Thanks for your encouraging feedback to demonstrate the value of our annual service for those looking for a green and sustainable healthy lawn. We look forward to continuing to serve our amazing customers with service that makes you say WOW!

    Reply created 14 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    Lawn care

    I used for years Dr Green & my lawn was in terrible shape. A waste of money. Last year I switched to LawnSavers & was told it would take 2-3 years to get my lawn back to normal. Well in just one year it's back & looking great. I highly recommend this Company

    Answer from pro:

    Thank you for your great feedback. When we have excellent customers like you who truly follow their part of our partnership commitment. We can all celebrate a Thick, Green and healthy lawn that is awesome for the environment!

    Reply created 9 Nov 2021
  • Review from Abdulrehman Baban
    Rating: 0 out of 5
    Review left on 28 Oct 2021

    Useless service

    Their protector package don't do anything, due to pandemic they come and go without tilling you and they don't do the job. there weed control is useless and my lawn didn't improve at all. They keep saying it will improve, but after 7 month (from March to end of October), the result is null They keep sending you marketing materials for different stuff, like special weed control, empty spots in your lawn, etc because everything is not covered.

    Answer from pro:

    Hi Abdulrehman, I'm sorry you are unhappy with the results so far since you started on April 17th of this year with your lawn that had pre-existing significant amounts of crabgrass, creeping charlie and bare spots. This is only your first year with us and we are very clear that meaningful results take more than one season to grow, AND you must do your part to follow our recommendations. We have been recommending Power-Seeding for bare spots on every single visit since you started with us. In the absence of seeding to grow a thicker lawn with more resilient grass seed varieties, you will continue to have weed growth, bare spots and poor results even if you were doing your part with proper mowing and watering. This is not different than if someone is not exercising, not eating healthy and not drinking enough water, you will continue to be sick and unhealthy. Its unfair to call our technicians analysis and recommendations 'marketing materials'; that is the equivalent of calling your Doctor's advice and prescriptions an upsell or marketing. Purchasing a standard package from us does NOT fix significant pre-existing issues, nor Guarantee results or give instant fixes without your active partnership and the factor of time. We still strongly recommend PowerSeeding and more regular mowing at the correct height to get the best results. We'd be happy to continue working with you to show you how we are able to grow great results for over 30 years IF and WHEN our customers actively participate in partnership with us.

    Reply created 10 Nov 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 8 Oct 2021

    Some Improvement Needed

    As an update to my earlier review, LawnSavers has made efforts to rectify my concerns and build back my trust. I will give them the opportunity to do so and appreciate their support.

    Answer from pro:

    It was great to finally meet you onsite at your house Craig. I'm sorry that some critical personal issues required attention first. I'm confident based on the way the lawn looks that we are making great progress and have a great plan moving forward. As always, we will always stand behind our work. If we mess up, we will be there to fix it. We will always aim for perfection, but if we fall short, you can always trust that our promise to be a 'human of our word' means we will stand behind that word to ensure we are always there to resolve any issues for you. That's how we have been able to sustain our reputation for over 30 years, and how we will continue to grow for 30 more! Thanks for your consideration.

    Reply created 12 Oct 2021
  • Review from Cyndy
    Rating: 5 out of 5
    Review left on 31 Jul 2021

    Lawn care every year

    Each year I receive excellent service from this company. Always happy to advise me and help me keep my lawn looking good. The explanations on the website are most helpful. I will definitely recommend them.

    Answer from pro:

    Thanks Cyndy for your great feedback. We are pleased you find great value in our efforts to educate and partner with our clients to achieve the successful results you are looking for in a lawn health care company. We appreciate you recommending us to your friends and neighbours.

    Reply created 3 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2021

    Weed control

    This is the first time using Lawnsavers. So far, I am impressed with the communication I receive after each application, which includes a detailed statement about the condition of the lawns and what I can do as my part of the partnership to work towards a healthy lawn. Emails are always answered promptly with a phone call. Andrew, the employee who is onsite doing the applications, takes the time to answer all my questions, giving advise on next steps and doing some extras such as seeding in some bare patches. I would recommend this lawn service.

    Answer from pro:

    Thanks for outlining some of the great features of our lawn care service. We pride ourselves on our people. Our main goal is create productive partnerships with our clients to grow healthy lawns together. We appreciate your recommendation to your friends and neighbours as this is the main way that our small, homegrown family business is able to grow.

    Reply created 12 Oct 2021
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 9 Jul 2021

    Gypsy Moth Caterpillar Outbreak

    I had a serious Gypsy Moth Caterpillar outbreak on my property. 17 mature trees were being decimated. LawnSavers Plant Health Care came quickly after a previous company came out and did not treat the trees adequately. I am most grateful.

    Answer from pro:

    Thanks for your great feedback. We were happy to help you and your trees get back to health.

    Reply created 12 Oct 2021
  • Review from brian.n.ko
    Rating: 1 out of 5
    Review left on 18 Jun 2021

    Lawn service

    I ordered their protector package, along with overseeding and granular compost. My lawn has never been worse. They claim it takes two years for your lawn to improve, so I gave them a chance, expecting at least modest improvement after the first year. I wasn't expecting miracles. The reverse happened, and my lawn was materially worse. There were brown and dead spots all over. They recommended I hire them back again the following year, but why would I pay even more money after a failed attempt the first year?

    Answer from pro:

    I' sorry you are unhappy with our service Brian. For some reason my response to your review did not post earlier in the year. I still would like to be able to make things right for you. It does indeed take 2 years to see results with organic lawn care when taking over thin, neglected and weedy lawns, and requires active partnership. If somehow we failed, we like to know and fix it. Please reach out to greatservice@lawnsavers.com with your address and full name so that I can personally address your concerns. Kyle

    Reply created 12 Oct 2021