We've been using Lawnsavers for 4 or 5 years now, and they have been stellar! They're organized, keep you informed, and constantly provide advice and input on how to maintain a perfect lawn. Most importantly, we had a terrible problem with raccoons, and their recommended grub management program (which they explained would take a few seasons to work) has made a tremendous difference in the raccoon population in our back yard. Their customer service is excellent, and they have never disappointed! We also appreciate the fact that they allow you to opt in or opt out of different services -- depending on how much time, money, and expertise you may have yourself. And in our case, none!!