Lifestyle Home Products reviews (764)

Review from LP
Rating: 5 out of 5
Review left on 3 Feb 2019
new sliding door
Replaced my garden door off my kitchen with a new sliding door. It looks amazing! Dan and Nigel did a fabulous job! Thank you~
Answer from pro:
Hi LP, thank you for taking the time to write a review about your experience. On behalf of Lifestyle Home Products we are thrilled to know you are happy with the installation of your new garden door and that Dan and Nigel were able to help make the home improvement process easier for you. We thank you kindly for choosing Lifestyle and we hope to work with you again in the future.
Reply created 8 Feb 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Feb 2019
Windows replacement
They got most of the work done despite fridgid cold weather. Unfortunately some unusual ice conditions mean postponing the sliding doors installation until it thaws.
Answer from pro:
Hello Roderick, thank you for taking a moment to write a review about your experience with Lifestyle. I do sincerely apologize that we were unable to complete your installation but I can assure you we will have that completed for you as soon as possible. Unfortunately the weather has been a little difficult to work around and the ice does create some safety issues for our installer's. On behalf of Lifestyle Home Products we would like to thank you for your continued patience and apologize for the inconvenience. Should you need anything please feel free to contact 1-800-465-0593 ext 0 and a member of our Customer Care Team would be happy to assist you.
Reply created 8 Feb 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 1 Feb 2019
Bedroom window
Great and friendly workmanship We will continue to use and recommend Life Style Thankyou for the quick turn around ..Jim
Answer from pro:
Hello Jim, thank you for taking a moment to write a review about your experience with Lifestyle Home Products. We are elated to know that you are happy with the installation of your new bedroom window. We are glad we were able to help make the home improvement process a little easier for you. We hope to work with you on any future endeavors you may have.
Reply created 8 Feb 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jan 2019
Bedroom window replacement
They showed up on time, we’re very polite and fast! Great workmanship and attention to detail. Highly recommended.
Answer from pro:
Hello Scotw, thank you for taking the time to write a review about your experience with Lifestyle Home Products. We are elated to know that you are happy with the installation of your new bedroom window and that our installers exceeded your expectations. On behalf of the Lifestyle team we would like to thank you for choosing our company and we hope to be of assistance in the future.
Reply created 30 Jan 2019
Review from HomeOwner
Rating: 0 out of 5
Review left on 28 Jan 2019
Awful service
Bought a new front door.. siding for my house.. and a new patio foor. Siding was done wrong and took 3 months longer than they said. And feels like they didnt even insulate it. Patio door is leaking air and when they installed they ruined my hardwood floors which they did replace but didnt install properly. Also the tech broke my patio table. Not replaced. Front door came with wrong handle I ordered and they keep saying it was a custom order thats why its been a year??? Lol so just refund and ill go to home depot and get myself!!! Pure problems. Awful customer service. Make appointments and dont show up
Answer from pro:
Good Afternoon Stephanie! Thank you for taking the time to speak with me yesterday and for allowing us the opportunity to schedule a member of our management team to come out and see you today. We look forward to reviewing your project and turning your experience around.
Reply created 30 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Jan 2019
Porch enclosure
They were professional They came on time and worked straight through They also cleaned up after themselves
Answer from pro:
Hello Mandy, thank you for taking the time to write a review about your experience with Lifestyle Home Products. We are very happy to hear that you are pleased with the installation of your new porch enclosure. I am thrilled to know that Lifestyle was able to help make the home improvement process easier for you and that you have something you can enjoy for the years to come. On behalf of Lifestyle we would like to thank you for working with us and we hope to be of assistance in the future.
Reply created 23 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Jan 2019
Windows
I was very happy with the windows and the job that Lifestyle did recently for us. We have used them before and the quality of the windows is excellent and the price is as well. The only negative this time was the time it took to get the job completed. We ordered these windows and patio door the end of July. It took three attempts over a period of 3 weeks to get the windows measured. We were expecting them to be installed in October or early November. One day in October a gentleman from the company shows up at our house to remeasure the patio door! At this point we realize these windows are not coming anytime soon. I called in December to ask if there was any idea when they would be installing windows. Was then told there was a material shortage and they would call us back. Finally called to say they were going to install Dec 12th or 18th to which I said we have waited this long you can come in January. Got them installed on January 15th and they are lovely but when I ordered them in July the idea was to have them in before winter so I was a little disappointed in that.
Answer from pro:
Hello Brian, thank you for taking the time to write a review about your experience. My name is Samantha and on behalf of Lifestyle Home Products I would like to apologize for the delay on the installation of your new windows. There were many unexpected challenges that we had no control over and did not anticipate last year. It seem's as though there was a lack of communication on our part which we will ensure to improve on in the future. We are very sorry for the inconvenience this caused you but are pleased to know that you are happy with the installation of your new windows. Should you need anything at all please do not hesitate to contact me directly at 1-800-465-0593 ext 306 or by email at scroft@lifestyleproducts.ca
Reply created 23 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Jan 2019
back porch
Job well done; workers polite and diligent. Only hiccup the patio door handle missing in the package; will be sent later on.
Answer from pro:
Hello 316alb, thank you for taking the time to write a review about your experience with Lifestyle Home Products. We apologize sincerely for the hiccup with the patio door but we are elated to know that you are happy with the over all installation. We will ensure that the missing handle gets to you as soon as possible. On behalf of Lifestyle we would like to thank you and hope to work with you again in the future.
Reply created 23 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Jan 2019
Windows
Installer Keith was very professional and courteous, work was excellent and exceeded my expectations. I would definitely recommend lifestyles and use them again for further work, from Nick the salesman to the final.product I feel I was looked after professionally with peace of mind.
Answer from pro:
Hello Tnfalcon11, thank you for taking the time to write a review about your experience with Lifestyle Home Products. We are elated to know that the installation of your windows exceeded your expectations and that Keith was able to help make the home improvement process easier for you. We are very pleased to know that from start to finish you had a great experience. On behalf of the team at Lifestyle Home Products we would like to thank you for choosing us for your home improvement needs and we hope to work with you again in the future should a need arise.
Reply created 15 Jan 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Dec 2018
Front and Side door
Clean, professional, takes pride in their work, always willing to answer any questions you have. bought a resale last year with all the original items still intact Replaced the front and side door that were years old and were due for a replacement. The product is A1 and the install superb. Installer was amazing.
Answer from pro:
Hello Vanessa, thank you for taking the time to write a review about your experience with Lifestyle Home Products. We are very happy to hear that you are pleased with the installation of your new front and side door. We are thrilled that we as a team were able to make the home improvement process easier for you. On behalf of the Lifestyle team we would like to kindly thank you for choosing our company and hope to work with you again in the future.
Reply created 7 Jan 2019