Lifestyle Home Products

Rating: 4.6 out of 5

Lifestyle Home Products reviews (764)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2014

    New Door and Windows

    Our experience with LHPO has always been superb -- from sales to service/installation. We have injoyed the products immensely and look forward to our new front door installation. Their products are great! Our saleswoman, Julie, has been great in her role. She takes the time to get to know the customer and explain the products and advantages of them. We are very pleased with our Lifestyle experience.

    Answer from pro:

    Julie does a great job of listening to her customer's needs and wants and offering options that meet their budget. We're happy we could make you a Lifestyle customer and look forward to working with you more in the future!

    Reply created 25 Mar 2014
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 3 Mar 2014

    windows and doors

    We have experienced several delays with Lifestyle, for the installation of 13 windows and a double-door entry system. Originally we had been promised installation of our products in "mid to late January". We are anticipating installation over the next 2 days, 2 months behind schedule. We have been advised by company representatives that the delays with our products were due to back-ordered parts for our doors. While we are happy to have finally reached the point of installation, we do wish that we had been "kept in the loop" about the status of our products, as opposed to having to make repeated inquiry calls to the company for answers. The lack of communication & updates from Lifestyle was a disappointment to us. Since communicating these areas of deficiency to company management, we have seen positive changes in the frequency of customer service calls, and we have been assured that procedures for contacting customers about their orders have been reviewed and reinforced with customer care personnel. We look forward to having our long awaited installations completed very soon.

    Answer from pro:

    We apologize again for the manufacturing delays that caused this problem. We didn't know just how big of an impact our move to our new facility would have on scheduling, in spite of our best efforts. As per our many telephone conversations, we thought we had made things right and made amends with the consolations we made for you, and that you were satisfied with the outcome. It's regretful we couldn't convert this unforeseeable delay into a more favourable experience and review with the reparations we made, however we are confident that our products will continue to bring you satisfaction for years to come.

    Reply created 25 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2014

    Windows and doors.

    We have used Lifestyle Home Products in all of our home improvements, and from Julie Gray the sales rep, to the highly qualified installers, we highly recommend them to anyone who is planning any improvements to their home.

    Answer from pro:

    So happy to hear your Lifestyle experience was a good one. We look forward to working with you again when you're ready to upgrade more of your home products.

    Reply created 17 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2014

    Sales and Installation

    They made a clear, concise sales presentation and follow-up. The install took place as scheduled. The installers were super courteous and tidy, with a true full clean-up. Well done, guys!

    Answer from pro:

    Thank you for choosing Lifestyle Home Products and for taking the time to write a review. We greatly appreciate your support and hope to work with you again. Customer Care Team Lifestyle Home Products

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2014

    New windows and patio door.

    This was a very rewarding experience! From start to finish I was very impressed with Lifestyle and their staff. I would recommend Lifestyle Home Products and have recommended them to anyone I know who was interested in purchasing new windows and doors.

    Answer from pro:

    Thanks, Debby, and congrats again on winning our January "12 Chances to Win" draw for $1000!

    Reply created 17 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2014

    22 Windows

    A++ from astart to finish. Mike presentation made it easy to understand why we needed to change our windows and purchase their great product. The installers were amazing. They were at our house for 3 days and you never would've know. Clean, fast, worked like dogs digging through snow and never saw a spot of water or dirt in the house, hats off to you guys. Mike dropped by to check the progress and updated me as to the finish time. Trim was installed beautifully with all nails and minimal gaps filled. 10 out of 10. Getting a front door from Mike in a few months.

    Answer from pro:

    Thanks so much for taking the time to share your story. Mike definitely goes the extra mile to ensure that our customers are satisfied. We're confident that you'll love your new windows for years to come!!

    Reply created 14 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2014

    Stylish Front Door w/ Side Lights

    When I was looking to replace my front door, I had the pleasure of dealing with Mike Delaroche from Lifestyle Home Products. Mike was a true professional during our meeting. It was easy to see that Mike had an abundance of industry knowledge and truly believed in his products. I was thoroughly impressed with the demonstration kit on the manufacturing of their doors. I now have a stylish executive front door and that nasty draft from the old door is gone. The seal on this door is amazing! I now have a go to company for future needs! Thank you Mike and your team at Lifestyle Home Products.

    Answer from pro:

    It was a pleasure working with you. We're thrilled that you love your new door. It's truly a fantastic unit. We look forward to your call in the future. Let us know if you need any more upgrades.

    Reply created 6 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2014

    New Windows

    We were looking to get old wooden windows replaced on our house and requested quotes and inspection from over a dozen Windows companies. We decided to go with Lifestyle because unlike others, the Lifestyle sales person who came by to inspect and provide quote (Aaron Ker) did a fantastic job explaining in detail everything we needed to know. He was pleasant to work with and answered every question we had as well as provided deep insight into the product we were going to get. The pricing was also competitive so we signed up. We were again impressed by the installers who did a very clean installation of every window without leaving any mess. During the installation Aaron was always there to provide insight into the ongoing installations and making sure everything was taken care off. Thank you Aaron and thank you Lifestyle for a job well done. I will recommend you to anyone looking to get new Windows.

    Answer from pro:

    Thanks for taking the time to share your positive experience. We're so happy that you're pleased with your Lifestyle customer experience and look forward to your business in the future.

    Reply created 28 Jan 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jan 2014

    Window Insta;;

    We had some initial problems with some of the employees within the company who were subsequently let go from their jobs for various reasons. This caused our project to be delayed and communication between us and the company was not good during this time due these issues with employees. Once we were able to speak to the manager, they were very understanding and helpful in making sure we would have the project done as soon as the windows were ready. They did an excellent job in trying to mend the errors that were created in the beginning and get an install date that satisfied us after having waited longer than expected to have the windows installed. The installer, Chris Durham, was personable and professional when installing the windows and I wouldn't hesitate to recommend him for the job. I am very satisfied with the quality of the installation and the quality of the windows.

    Answer from pro:

    We're so happy that we were able to add you to our satisfied customer list. Again, we apologize for the initial communications issues you had and appreciate your input and understanding. We have used your experience as a basis for new communication procedures we have since implemented to ensure this doesn't happen again.

    Reply created 23 Jan 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2014

    Screen Door

    Good competitive pricing. We received a sale price even though the sale on that particular door had just ended. Door was exactly as described and we had a professional installation.

    Answer from pro:

    Thanks for your business, and glad we could give you the best price on your door.

    Reply created 28 Jan 2014
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