Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (800)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2021

    Plumbing service

    They showed up on time and were very helpful checking out our new home's plumbing. They were very clear on the cost of everything before they fixed it and gave quotes for the bigger jobs we need to do later. They explained everything they did so we could understand it. They also left the place clean and back to normal when they left. Highly recommend them.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 31 Oct 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 27 Oct 2021

    Overpriced, not transparent, inconsistent

    Had an hour worth of work to 'winter prep' my house (turn off taps, ensure rads work etc). Job took 60 min each time. Last year they charged $250, this year they charged $550. No difference in work done, not consistent or transparent on costing. Wouldn't have ordered them knowing the cost was +2x.

    Answer from pro:

    We are sorry that we fell short on your expectations. Our goal is 100% Customer Satisfaction Please call us to resolve all issues ASAP. Thank you Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 28 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Plumbing service

    These guys are so awesome!!! Every time I have had a plumbing issue, they have scheduled me right away. The employees are so great and professional. There is no other company I would rather have. Thank you so much!

    Answer from pro:

    Dear Goodwin, Thank you for trusting us with your plumbing needs and allowing us the opportunity to serve you. We appreciate it very much! Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 27 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2021

    Plumbing service

    Kyle was extremely knowledgeable and professional. Arrived early which was appreciated and completed the work in a timely matter. Educated myself and client on the work being done and was polite and friendly. Would definitely recommend!

    Answer from pro:

    Thank you for taking the time to share your experience with our plumbing service! We will be sure to pass along the comments to your service technician, Kyle. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 6 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2021

    Plumbing service

    Priority Plumbing team was fantastic the whole way through, they came same day which we were so appreciative of and were extremely patient. They were called back and Greg was prompt and so kind to the tenants. Extremely responsive and communicative through it all. Thank you for the great service.

    Answer from pro:

    Dear Julius, Thank you for sharing your experience with our company. We really appreciate the kind words and it was our pleasure to serve you. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 29 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2021

    Plumbing service

    These are the plumbers to call if you're having issues.The staff is very friendly. They called to confirm I was home before showing up. We had a major clog and knew we needed professional help. . I recommend them to anyone in need of services.

    Answer from pro:

    Dear Amber, We are so happy that you are satisfied with our services. 100% Customer Satisfaction is our Top Priority. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662 To find out why we are consistently voted Toronto’s Best Plumbing Company, visit https://priorityplumbing.ca/company/

    Reply created 28 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2021

    Plumbing service

    We've used them twice and they've done a great job both times. Pointed out seriously issues and fixed them at a very reasonable rate. Joel was great to work with.

    Answer from pro:

    Hi Gabriella, Thank you for trusting us with your Plumbing needs! We really appreciate it. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 20 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2021

    Water heater repair

    The technician Kyle was very friendly and caring of our property. He explained everything correctly and gave us a very fair price to fix our water heater and did it quickly. I really like their response and will recommend them definitely.

    Answer from pro:

    Dear Andres, Thank you for sharing your experience with our company. We really appreciate the kind words and it was our pleasure to serve you. Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 19 Sep 2021
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 8 Sep 2021

    Sump pump replacement

    A heavy downpour revealed that our main pump had failed and the battery backup had actually been draining the sump pit for a while. David came over the same morning we called, identified the problem, explained our options and proceeded with the replacement. While on-site, he completed some other repairs we had been putting off for a while. Great service, very knowledgeable and clear, professional and fair value.

    Answer from pro:

    Thank you so much for your feedback. We are so pleased to hear that David was able to efficiently serve your needs. We will be sure to pass along the comments to your service technician. Please sign up for our newsletter to stay current with our industry offers! Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 12 Sep 2021
  • Review from Phil P
    Rating: 5 out of 5
    Review left on 4 Sep 2021

    Faucet & drain repair

    Adam did a fantastic job fixing a mechanical problem with one faucet, installing a second faucet and replacing some rusted drain pipes over two visits. Everything worked and looked great after he was done. He was punctual and very friendly, and patiently answered all of my questions. Even though the company is very busy, I felt Adam and the scheduler (Kevin) really cared about my time and did their best to ensure that the work was completed promptly.

    Answer from pro:

    There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely, Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2021
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