Safe Tech Alarm Systems And Video Surveillance reviews (1085)

I hired SafeTech to install an alarm system for my business. Overall I have been happy with the security system itself. It works great, it is easy to use, I have never had any tech. issues and I feel that my business is safe and well protected. The only advice I would pass on to SafeTech Alarms is that I think a call every 6 months would go a long way toward developing a better rapport with your customers. All things considered I am pretty likely to recommend their services.

From the initial inquiry call to installation, it was a great company to deal with. They provided good advice, great, prompt service with flexible hours for working people, and a knowlegable and fast installer. There were followup calls after installation and many oppportunities to ask questions regarding use and satisfaction of the system. I would highly recommend SafeTech to anyone requiring an alarm system.

We recently purchased a new home alarm system and monthly monitoring contract from Safe Tech. Prior to going with Safe Tech we had quotes from two (2) other well known alarm companies (both of which send sales representatives to our home before quoting). When we called Safe Tech for a quote, after a brief explanation of our property – the sales rep explained he new our housing area well and had installed several systems in similar houses with the same layouts. He then asked what components / alarm system packages other companies were quoting us and then said Safe Tech offered the same at a much better price. He even said he new exactly what packages other companies were offering. He convinced us that Safe Tech’s System was the same as the competitors system. WE AGREED to a System Price and monthly monitoring Contract over the phone and the sales rep set up an installation appointment for us. The System Price appeared to be very comparable to competitors (within $50.00), however monthly monitoring fee was appox 20% more. We still decided to go with Safe Tech based on Homestar reviews and slight differences in monitoring service (personal preferences) Installation Technician arrived on time and was respectful of our house. We had a newly built home that was pre-wired for an alarm system. The builder pre-wire the entire house for alarms system: sensors wires on all main floor windows and doors + motion sensors. Where we had a problem was the Installation Technician claimed that the system we were sold did not allow for all our window sensors to be activated and if we wanted to put sensors of the windows there would be an additional cost - of over $100.00. This was a surprise to us since we has reviewed with the Sales Rep that our entire house (all main floor windows and doors were prewired). After some discussion we decided to go ahead with the installation. At that point we did not have much choice as we were going on vacation in a few days and it was unlikely we could have find another company to come install an alarm in that time frame. When we looked at the competitors quotes – we notice they has price the system with a specific number of window and doors sensors – while our Safe Tech Sale Rep only sold us ‘door’ sensors. Sicne it was a dicussion over the phone - we didn't notice this. After Technician installed the alarm he presented us with a contract and an invoice. We signed and gave him our credit card details. We later found out that our credit card was charged an amount that was different from the invoice and contract we signed. The amount charged was appox $22 more than agreed but we were upset Safe Tech would do this without our authorization. We called the sales representative that sold us the system he said he would look into it and never got back to us; we left him a voicemail after and it was not returned. Since the amount was minor – we just sent the invoice and contract to our credit card company and the credited us the difference. Safe Tech never called us back on the matter.

I find SafeTech Alarm Systmes from internet, before calling SafeTech, I called several different alarms companies. I like their prompt response and good service.I definately will recommend to my friends. Thank you.

I am quite pleased with SafeTech Alarms. The work done, the efficiency of the installation and the level of courtesy throughout the process was exemplary. It's not every day that you find a business that does a good job AND keeps the customer's happiness and well-being at the forefront. We chose a Honeywell system that has a touch screen and some additional bells and whistles. We are pleased with it and it seems to work well. Sam, our salesman, keeps in touch to make sure we are happy. I'm pretty darn picky, and I research everything to death. But I really felt quite good about the level of expertise, knowledge and price with SafeTech. I wouldn't hesitate to recommend this company.

I called several different alarms companies before calling Safe tech alarms. Right from the first call they were just amazing. Not only did they answer all of my questions they never pushed me be to buy right away as the other companies did. I would strongly recommend anyone looking for an alarm company to contact safe tech alarms.

From the first call the experience was great. Sam at head office was my point of contact from day 1 and personally came to perform the free home assessment within a few days (it would have been within one day except I wanted him to come on a Saturday)! He did a full assessment and was extremely knowledgeable, pointing out areas of need and also highlighting ways to use already existing wiring to save costs on a new security system, all in a very friendly low-pressure manner. Peter the installer was equally knowledgeable, professional and courteous and we were up and running in a few hours with everything running smoothly with our whole house secured.

good service,.....price reasonable,,,,,good customer service...excellent and relliable products....good after services and quick and efficient repairs...highly recommended to friends and family. excellent products and warranty service....knowledgable staff...timely and excellent company to deal with

Safetech installed a DSC security system in my home last week. We have a finished basement with drop ceiling. The technician was able to fish all the wires through the basement ceiling and bring it up to the main level. None of the wires were exposed outside. Peter, the technician took the time to clean up after the job. He also explained how the system works in detail. I am happy with Safetech's service and would be happy to recommend Safetech to friends and family

I had Safetech take-over my existing security system at home. The technician who was at my house was very courteous, knowledgeable and proficient. He took the time to do a complete walk through even though I am quite familiar with the features of the system. I called Safetech after the job was done for a few updates and got someone live on the phone even after regular working hours ! I would recommend Safetech to family and friends..