Safe Tech Alarm Systems And Video Surveillance

Rating: 4.8 out of 5

Safe Tech Alarm Systems And Video Surveillance reviews (1085)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2021

    Great Monitoring Service

    Great monitoring services. easy access from phone to secure or unsecure alarm system. have had now for over 5 years and equipment still works like new. Motion sensors are good quality too

    Answer from pro:

    Many clients are choosing to move towards the latest smart home technology, through a convenient app for remote arming and disarming on the cell phone. We are happy to hear that you are enjoying this easy and accessible application.

    Reply created 2 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2021

    Amazing support

    I have been with SafeTech Alarms for 15 years. I have recently upgraded our system with new technology and it is working even better now. Accounting and customer support have been wonderful to deal with as well. Highly recommend.

    Answer from pro:

    The security industry is constantly evolving and we always make sure to provide our clients with the latest technology through smart home monitoring. I am happy that you are enjoying the smart APP for remote arming and disarming on your cell phone. Thank you again for your continued support.

    Reply created 2 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2021

    Reliable and Competitive Services

    Our system was installed in 2016. The new equipment installation process (including old security equipment removal) was performed smoothly and with due care. The ongoing monitoring services and customer services were reliable and responded in a professional and timely manner. Lastly, the monitoring rate is very competitive among the industry.

    Answer from pro:

    We always make sure to provide quality service and maintain affordable monitoring prices.

    Reply created 2 Feb 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 28 Jan 2021

    Great Service, Every Time

    We had our system installed in 2015. Any time we’ve needed service or support, they have been very responsive and able to resolve issues promptly. Customer service is always great and the people doing the work always clean up and walk us through what was done.

    Answer from pro:

    We always deliver prompt and reliable service. We do not believe in putting you on hold for extended periods of times, just to speak with one of our service representatives. We understand that everyone has busy lives! Thank you for your support.

    Reply created 29 Jan 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 28 Jan 2021

    Courteous Service

    I have been a Safe Tech customer for 10 years due to the reliable and friendly service. Our Safe Tech technician was thorough when installing and then explaining the functions of alarm system. Toronto, Ontario

    Answer from pro:

    Thank you for your continued support for the past 10 years and going forward.

    Reply created 28 Jan 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 20 Jan 2021

    Improved customer service 100%

    Much improved from previous years to this year. I am delighted to say that SafeTech turned around to ensure their customers are happy. Keep up the good work. This goes for Customer Service to Technicians.

    Answer from pro:

    A satisfied customer is the best source of advertisement. We will continue to maintain a level of excellence to all our new and existing clients.

    Reply created 22 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2021

    Alarm System

    I have used SafeTech Alarm Systems for the past 10 years. They are very reliable and the customer service is excellent. I would definitely recommend them as they are very affordable.

    Answer from pro:

    Thank you for your loyalty. We appreciate that you trust us to provide security services at your home.

    Reply created 22 Jan 2021
  • Review from K Yun
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Safe, Reliable and Friendly!

    Great and friendly service. The alarm monitoring station is always prompt to call whenever there is an issue (incorrect key code, sensor activity, etc.) and the service representatives are very courteous and helpful.

    Answer from pro:

    Our ULC central monitoring station, has undergone extensive upgrades and now allows for Canada-wide monitoring of burglar, fire, medical, panic, flood, gas and temperature sensors and more. Our station provides alarm signals processing coming from thousands of hazard detection devices located at the premises of our clients. We offer Two Way Audio, Video, GSM Cellular and IP Monitoring services for all types of facilities. Monitoring home and business alarm systems against different threats, improving security and safety for thousands of people and holding criminals responsible for their crimes. Central station operators can view the status of alarm systems, security cameras, smoke and fire detectors, carbon monoxide detectors, flood and water sensors and a variety of other security tools in real-time. This information can be used to relay important details to property owners in order to reduce crime and keep properties safer than ever before. Station operators can also conduct real time visual and audio communication with the location and are able to remotely assist in trouble situations and even help responding authorities while they investigate.

    Reply created 22 Jan 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Accounting Coordinator

    We are satisfied with the service and we are happy that they were able to help the company with our needs in terms of securing the office as well as offering the fire monitoring service.

    Answer from pro:

    We provide fire monitoring detection services, including installation of monitored smoke detectors as well as fire panel and sprinkler systems for both commercial and residential properties.

    Reply created 22 Jan 2021
  • Review from William Zener
    Rating: 5 out of 5
    Review left on 19 Jan 2021

    Excellent Service

    Great communication. The installation was very professional and we really appreciated the advice on improving our existing system rather than starting over with something more expensive and unfamiliar. It's a pleasure to get through on the first ring and be dealing with a live (and helpful) person rather than encountering a succession of menus only to sit on hold.

    Answer from pro:

    The sole reason we are in business is to make life less difficult for our clients.

    Reply created 22 Jan 2021