Two Men And A Truck

Rating: 4.6 out of 5

Two Men And A Truck reviews (976)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 6 Aug 2018

    Our worst move ever

    Movers lost the screws to attach the legs of our one-year old $4,000 leather sofa and just left saying that they cant find it and somebody will call the following week to get the screws. We ourselves went to home depot the following day and made 4 trips back and forth to get the right screws! Most of our furniture were scratched (some are with deep dents, including one of our expensive one year old bar stool)… the movers didn't care enough to wrap all furniture in cloth to ensure no scratches... they bought such a big truck that I guess our items are swaying back and forth inside the truck throughout the trip from downtown to Markham. I am so disappointed with Two Men and a Truck... after the move, I left messages both in the office and the move estimator about the lost screws but they never called back. After 5 days, one person called and said they have found the screws to our sofa... haha... they shouldn't even have left our house without the screws... its such a terrible experience... and to top it all, they charged me 10% extra than their quote saying that our things are more than expected... haha... despite the sofa debacle and showing them the deep scratches in our bar stool.. and we didn't even use 20 of the boxes that they have provided and their truck is huge so how can our things be more than expected... I am still so mad... please don't use this mover... they are not inexpensive but their people are not professionals who don't care about the things that they are moving.... they just go about their way trying to get the move done as fast as they can... there should be an option here to give this mover a million negative stars... most of our furniture has moved several times and the last being from Dubai to Toronto but this is the first time that they have been so scarred from a move... I am still kicking myself for choosing this mover...

    Answer from pro:

    Hello Anna, We're sorry to hear of the situation that occurred during your move. Did you have an opportunity to reach out to our corporate customer service team to see if they could rectify the situation that you experienced? They take these issues very seriously and are interested in speaking with you. You can reach them at (866) 684-6448 or at customer.service@twomen.ca

    Reply created 7 Aug 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2018

    Moving made Super Easy!

    We hired Two Men and a Truck out of Peterborough for our recent move and couldn't be happier with that decision. From start to finish everything went smoothly. Rob came out initially to give us a quote which was considerably better than the local competition. The day of the move we actually had a crew of 10 including supervisor Rob. The entire move was choreographed amazingly. We were so impressed with the professionalism, courtesy and skill that these men displayed. They even had to contend with our two rather large dogs! I will make sure to highly recommend Two Men and a Truck to anyone who needs a fantastic moving company!

    Answer from pro:

    Thank you so much for the wonderful review and for recommending our services! We truly appreciate your business and are so happy to hear that your move went so well!

    Reply created 31 Jul 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 27 Jul 2018

    Great team great service

    I thought your team was wonderful. I will recommend them to others and definitely use them again when needed. We used he pickering location for both moves - the coat always was below what was quoted as they move quickly and efficiently. We were impressed with their professionalism and how quickly they got our jobs done. Thank you 2 men and a truck - we won’t be shy using your service again !

    Answer from pro:

    Thank you very much for the kind review! We're so happy to hear that you had a great move and that you would recommend us. We hope that you have a wonderful day.

    Reply created 31 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2018

    Long Distance Move

    Two man and a truck were awesome to move my belongings. My movers, Stephen and Jamey , were helpful and took care of what was being moved out of house. I was a bit nervous to move because at my last move, I had another moving company who lost a few important items of mine. Two man and a truck showed that they care, from start to finish. Would definitely recommend them to friends and family!

    Answer from pro:

    Thanks Cfln for the wonderful review! We're so happy to hear that Stephen and Jamey were helpful throughout. Thank you for choosing to move with us and we hope that you have a great rest of your day.

    Reply created 23 Jul 2018
  • Review from Justin Snively
    Rating: 5 out of 5
    Review left on 19 Jul 2018

    Moving

    The two movers we had, Jake & Dave, were incredible. They went above and beyond to ensure that our belongings were moved safely and efficiently. They took care to make sure the move went smoothly and nothing was damaged or broken. While the price was higher than I was expecting, I will absolutely recommend your service and use it again in the future for no other reason than the two gentlemen that helped us move.

    Answer from pro:

    Thank you very much for recommending us and for choosing us for your move! We will certainly pass along the comments you mentioned to Jake and Dave. We hope that you have a wonderful day!

    Reply created 19 Jul 2018
  • Review from Heather Patterson
    Rating: 5 out of 5
    Review left on 19 Jul 2018

    Great job

    " Everything was great!!! The crew that came out were friendly and efficient! They took care of all our belongings! Made the move so much less stressful!!! Even realizing that patioslabs were left in the truck, Two Men and a truck got those delivered back to our house in a blink of an eye! Thank you will definitely be recommending you to our friends!”

    Answer from pro:

    Thank you, Heather! We're so happy to hear that we could make your moving experience a lot less stressful. We hope that you have a wonderful day!

    Reply created 19 Jul 2018
  • Review from Krystal Dobransky
    Rating: 5 out of 5
    Review left on 19 Jul 2018

    A+++++++

    FIRST CLASS!! We had a couple moving companies come out to quote. Two Men being one of them. We had a better feeling with Two Men then the other company. So we decided to go with them, we are so happy we did. The 3 guys that moved us were very friendly and took great care of our stuff. Extremely professional and we would highly recommend them to anyone.

    Answer from pro:

    Thank you for choosing us, Krystal. We're so happy to help you move and appreciate that you would recommend us. We hope that you have a wonderful day.

    Reply created 19 Jul 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 9 Jul 2018

    HOUSE MOVE

    " Great company and great crew every time we used Two Men And A Truck no problems. On time and very careful with our belongings. Would definitely recommend them and would use them again.”

    Answer from pro:

    Thank you for the wonderful recommendation!!!!

    Reply created 9 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2018

    Excellent service and professionalism

    From the online intake form and estimate to the cleanliness of the truck and moving expertise of your team, your service has been excellent. The moving team themselves were phenomenal. Gregory, Tyler and Brian were punctual, extremely hardworking and pleasant. I am very appreciative of how they set up the floor and banister protectors and how they did "before and after" walk throughs to make sure everything was on the truck. They were literally running from the truck to my house to get my belongings! They also wrapped everything with care. Nothing broke and there wasn’t a scratch on anything. They even asked if it was ok to play music while they worked. Gregory told me from the onset “we are here to make this easy for you”. That is an understatement. I have never had a move go so well. At the end they asked if there was anything else they could move for me and wished me well in my new home and they finished a half hour early! What amazing, polite and considerate young men they are! You have incredible employees. I will whole heartedly recommend Two Men and and Truck to all my friends. Thank you again.

    Answer from pro:

    Thank you so much for sharing your moving story with us Jane! we appreciate the wonderful recommendation you've given us. We hope you have a wonderful day.

    Reply created 9 Jul 2018
  • Review from Tim Scapillato
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    Canada Day move

    " We were impressed by the hard working team that moved us on the hottest day of the year. They were an efficient, experienced team that worked well together. This was our first time using a moving company, and we will never do another move without one. And it will be Two Men when and if we move again. We will recommend this company to anyone we know who needs a mover. We were impressed with the care taken to wrap each item of furniture, making it easier to move and protect both the furniture and the walls. Logan, Eric and Willy clearly enjoy working together, and working for Two Men. They spoke highly of the company and how well they are treated, and this attitude shines through in their professionalism and work ethic. Thank you for making this such a stress-free move. Five-star rating!”

    Answer from pro:

    Thank you so much for the wonderful recommendation Mr. Scapillato! We hope that you have a wonderful day!

    Reply created 9 Jul 2018