Two Men And A Truck

Rating: 4.6 out of 5

Two Men And A Truck reviews (976)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2018

    High Quality Move

    The staff from the original phone call to book the move to the actual movers that came to do the work were superb. The movers were caring, efficient, and very respectful to our personal items. We liked their work so much we are reserving the same team for another move we have later in the year. Moving is a very emotional experience and this company made things easier. They helped with packing of very special items and took great care in loading our expensive furniture. Highly recommend!”

    Answer from pro:

    We're so glad to hear that you were happy with our team and the moving process Laurie. Thank you for using us and recommending us! We look forward to our move with you later on this year.

    Reply created 4 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2018

    Well worth it

    We were reluctant to spend a lot of money on movers, but in the end, it was worth every dime to have TM and a Truck do our move. They worked so hard and did an outstanding job. We moved into a brand new house, so it was important to me that there be no damage to the new home. As far as I know, there was no damage to the house we moved from, our belongings or the new home. The men were very professional, very accommodating and very careful. We would recommend TMaaT without hesitation.

    Answer from pro:

    Hello Donna, Thank you for the kind review and for choosing us as your movers. We're glad to hear that our team was professional and accommodating during your recent move.

    Reply created 3 Apr 2018
  • Review from Customer of Two Men And A Truck
    Rating: 0 out of 5
    Review left on 29 Mar 2018

    Worst Move Ever

    Awful experience with this company. They arrived late with none of the boxes and supplies we had booked. The truck they arrived in was too small for our one-bedroom + den apartment move (they never asked the size during booking) and resulted in having to rebook a second move for the next day. We were charged an outrageous amount for overtime on the first day due to their slowness and charged full price for the second make-up day as well. Management has been completely unhelpful about all of this saying that they have no record of what was said during our booking phone call. Worst moving company ever.

    Answer from pro:

    We're very sorry to hear this. Please contact our corporate customer service team at (866) 684-6448 or at customer.service@twomen.ca so we can talk about your move.

    Reply created 29 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2018

    Moving Day

    We can't thank John, JP and Chris for an amazing job. They moved our furniture with care and professionalism. A stressful time was made less stressful by their help. They were efficient and it took less time than had been quoted and the price was reduced. I would highly recommend Two Men and a Truck. Many thanks”

    Answer from pro:

    Thank you for sharing Wendy! We aim to provide stress-free moves, so we're happy to hear that we could deliver. Have a wonderful day!

    Reply created 19 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2018

    Excellent Service & a Smooth Move

    " Was very happy with the team from their arrival until the move was complete. They (Brian, Chris & Joel) were very helpful, courteous, careful with the furniture and boxes, and did everything they could to make the move as smooth as possible. Upon our request, even did a little extra to move some furniture to another location. The moving experience went a lot better than I had imagined thanks to this team. I definitely will recommend Two Men and a Truck !” Nicky

    Answer from pro:

    Thank you for this wonderful review and for recommending us, Nicky! We're so glad to hear that our team could exceed your expectations.

    Reply created 19 Mar 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 9 Mar 2018

    Very Poor Move

    Our move was terrible. We have moved 3 times in the last few years but we did not encounter the volume of problems like we did on this move. Although I hired 3 movers, I received a call from them the morning of the move notifying me that the truck would be late and that only 2 movers would be on the job. Not having the third person made it a longer process, forced my wife and I to help load and unload the truck and due to elevator times (booked estimating 3 movers) on the move in, made it rushed. One of the movers, as well as myself made some calls to your office trying to get a third person. We were both told a different things and no third person ever showed. There were numerous broken items in many different well packed boxes. I was contacted by email by the company several times right after the move to see how they did. I had a bad cold so I waited several days before responding negatively to them. I have not heard any response even after making several attempts to contact them for a reply I would not recommend Two Men and a Truck.

    Answer from pro:

    Hello, We're terribly sorry to hear of the move that you recently experienced. Did you have an opportunity to speak with our corporate customer service team? They're separate from our locations and work to resolve issues like the ones that you mentioned. You can reach them at (866) 684-6448 or at customer.service@twomen.ca

    Reply created 14 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2018

    Small Move - Fabulous Service

    " Two Men and a Truck staff were wonderful to deal with. The office staff and the three gentlemen that did the move made it easy for me. Very professional. I couldn’t believe how quickly and efficiently my furniture was wrapped and moved. I would recommend their service and definitely hire them in the future.”

    Answer from pro:

    Thank you for the wonderful review Diane. We appreciate that you chose us for your move.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2018

    Move

    " As someone who worked for moving companies years ago, i know whats involved. But Eric and Paul exceeded my expectations! They were polite, professional, friendly and quick. Our move was done 1 hour before our deadline due to their efficiency. Two men and a truck will be doing my next move, and I highly recommend them to anyone!!”

    Answer from pro:

    Thank you Shikee77 for the wonderful review! We appreciate that you chose to move with us and we look forward to moving you in the future, whenever that may be.

    Reply created 9 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Awesome!!!

    Justin, Alin,and the team were amazing! I was really dreading the move and because it was two families moving it was all the more difficult, but the guys were amazing. They organized everything and put our things in the rooms we needed. The move was done in record time, and what I paid was way under what the quote was that I was given. What a pleasant experience! Thanks guys and Two Men and A Truck. I will for sure recommend to to family and friends.

    Answer from pro:

    Thank you for choosing us for your move Carolanne! We're so glad to hear that our guys could take the stress out of your move. Have a great day!

    Reply created 5 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Moving

    " A very professional, caring and efficient move! We were very impressed right at onset, speaking with Nancy in the office. Nancy is knowledgeable and compassionate and we felt very confident in our decision. The gentlemen that moved us, were polite, respectful and professional and got the job done in record time. I would recommend this company highly, and would most definitely use Two Men and a Truck again. Thank you for your expertise, kindness and caring!”

    Answer from pro:

    Thank you for the wonderful review and for recommending us @I love Monika!

    Reply created 2 Mar 2018
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