Two Men And A Truck

Rating: 4.6 out of 5

Two Men And A Truck reviews (976)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2018

    Home Move From Brampton

    The guys were fantastic! They came in and introduced themselves, walked through the house and explained the process with us. They even had to deal with a troublesome neighbor and maintained a professional demeanor thought-out that uncomfortable situation. At the new house they placed every box in the correct room and double checked were furniture was to be placed. My husband and I even had a nice surprise after they left, we noticed they picked up all boxes marked Garage and stacked them on shelves so we could park our car that night! I would recommend this company to anyone and would absolutely book again if we require moving services in the future!

    Answer from pro:

    Thank you, Aaron, for sharing your moving experience and for recommending us!

    Reply created 16 Jan 2018
  • Review from Annie Q
    Rating: 2 out of 5
    Review left on 12 Jan 2018

    Inaccurate quoting from representative

    I had called and spoke to Casey who gave me a quote for a 1 bedroom ($1100 quote) . I had repeatedly told him i'm in 2 bedroom + den. When asked how many totes/ boxes i had. i had reference 25 totes in unit and 30 in storage locker. He not only missed this information but had my address incorrect for pick up location. Even after emailing with the correct address it was still incorrect. Due to oversight with this matter i ended up having to pay extra for commute time for the movers to pick up an 3rd mover. In which i had suggested would be required in the first place. The actual movers Chris and Mark were courteous and efficient.

    Answer from pro:

    Hello Annie, We're sorry to hear about your recent moving experience. Did you have an opportunity to speak with our Corporate customer service team to see if they could rectify the situation that you experienced? We take issues like the ones that you experienced very seriously and look for ways to improve our processes. If you're interested in speaking with us, please call us at (866) 684-6448 or at customer.service@twomen.ca

    Reply created 15 Jan 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 12 Jan 2018

    Great experience!

    Danny, Jason & Karon were terrific, very friendly, professional and helpful. I had planned to just have them move the "big stuff" but they were so efficient that they were able to take a lot of the smaller 'stuff' as well. I think next time I'd have them move everything, they were conscious of saving me money and did a great job. I would definitely hire your team again and highly recommend them to others. Well done!

    Answer from pro:

    Thank you for sharing your moving experience with us. We're so glad that Danny, Jason and Karon could provide you with top notch service.

    Reply created 15 Jan 2018
  • Review from Jude Thomas
    Rating: 5 out of 5
    Review left on 10 Jan 2018

    Move

    They showed up on time and were professional, courteous, amiable and efficient. They made quick work of a January 2, sub zero move which is all you can hope for. The booking was hassle free and the estimate was accurate and helpful in planning our move. They called a few days ahead of time to confirm which put my mind at ease and in the end the cost was more than reasonable and well worth the service. Excellent service. I highly recommend Two Men and a Truck.

    Answer from pro:

    Thank you for sharing your moving story with us Jude. We're so glad to hear of your hassle-free move and that you would recommend us. Have a great day!

    Reply created 11 Jan 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 8 Jan 2018

    Home move

    " We had a great experience with Two Men and a Truck. Tammy from the office was very knowledgeable and quick to respond. Our moving team was fantastic. Both men were efficient, friendly and professional. They were cautious with our belongings, organized and quick. They both had great attitudes and worked well as a team.”

    Answer from pro:

    Thank you for sharing your moving experience with us. Our employees are our strength, so it's wonderful to hear from customers like yourself that they provided such excellent service. Have a wonderful day!

    Reply created 9 Jan 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 5 Jan 2018

    Moving Company

    " We have been bragging about Two Men and Truck since our move! We had a big move and they were AMAZING! We had 6 guys and 2 trucks and they were all respectable, kind, FUNNY and so great with our kids. We actually joked with the guys that they could come back for a beer once we got settled in! Awesome, awesome crew! The office staff was also amazing while we were planning and coordinating our move. Everyone was so friendly and helpful. Two Men and Truck made a potentially very stressful moving situation completely and totally manageable and easy for us. Although I never want to move again, if I had to, hands down, we would use this company again.”

    Answer from pro:

    We don't blame you moving can be really tough! We're very glad to hear that your move went so smoothly and we'd like to thank you for recommending our services. Have a wonderful day!

    Reply created 8 Jan 2018
  • Review from Bryan H
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    Out of town Move

    We hired 2 Men and a Truck based on a recommendation from a friend. They did not disappoint us! They arrived on time, despite having 30+ cm of snow fall the night before. They came with 3 guys because they were training one of them. I myself used to train people in the manual labour fields, so I took notice of how they were teaching him to lift safely, and stack boxes efficiently. I was also impressed with this one interaction: The guys were wrapping up at the end and putting their blankets away, and the new guy was kind of "haphazardly" folding the blankets. It was doing the job, but clearly not to company standard - the guy who was doing most of the training, Chuck, said to him "no no, we always take the time to make sure the blankets are folded neatly.... think about it, when we pull up to the next house and we open the truck up, whats the first thing the customer sees? A pile of thrown together blankets, or a nice neatly folded stack?? We want them to be impressed right off the bat" He had no idea I heard this interaction, so he wasnt putting on a show. I was impressed with that extra attention to detail. The crew took that same care with all of our stuff as well. Additionally,. they were friendly, funny, and polite. They were very patient with our 5 pets as we had to corral them from room to room and they were often in the way. They arrived at our new home, about 45 minutes away and immediately began unloading, not even needing to be reminded where each box came from. When it came to the furniture, they even remembered how the furniture had been laid out in the last place, and set it up the same for us. I cant say enough for this big company that has the feel of a small mom and pop organization, right down to the woman who scheduled the appointment for us who was *so* polite and friendly. Will use them for the next move, and will absolutely recommend them to others.

    Answer from pro:

    Thank you, Bryan, for the beyond gracious review. Our teams will e so glad to hear your review as they all take great pride in their work. Thank you for recommending us and have a great day!

    Reply created 8 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2017

    move within Guelph

    " I was very pleased with the service. The crew of Bogdan, Isaac, Caim, Shawn, Chandler and ? was helpful, careful and able to solve and overcome difficult situations about our things. I will recommend this moving company. Thanks for a successful move.”

    Answer from pro:

    Thank you for choosing us and recommending us Veronica. We're happy to hear that it went so smoothly for you.

    Reply created 8 Jan 2018
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 14 Dec 2017

    Moving to new home

    We had Eric, Logan and William for the move. We couldn't have asked for better service. They were friendly, kind, helpful and funny. They worked so hard and it was a long day. We appreciate everything they did. I would recommend and have already told several people how great it was and would recommend this company.”

    Answer from pro:

    Thank you for the great recommendation! We'll make sure to thank Eric, Logan and William as well for doing a standup job.

    Reply created 8 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2017

    House Move

    " Excellent doesn't even sum up the experience. Before they stepped out of the truck the men were waving and smiling. I knew from that moment that the move was going to go well. I have already told numerous people about how great the guys were. Thorough, polite, and nothing was too much trouble. They made moving home (which is always stressful) feel like it was easy. Thank you to Dan, Travis, Jay and Chris....you guys are the best!!”

    Answer from pro:

    We're so happy to hear that your move went so well Hazel. Thank you for choosing us for your move and for the review.

    Reply created 8 Jan 2018