Two Men And A Truck

Rating: 4.6 out of 5

Two Men And A Truck reviews (976)

  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 15 Jun 2017

    Super Mover

    The movers arrived right on time and everything arrived in excellent condition at the final destination. They were exceedingly polite, careful and quick. This was the second time using this company and I will continue to recommend them to my friends.

    Answer from pro:

    Thanks for your business. And for your recommendation!

    Reply created 16 Jun 2017
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 15 Jun 2017

    Damages and Extra Charges

    The move was a little slow but went well however, there was damage to a dresser and the amount quoted at the end of the move was adjusted the next day by the office and we ended up paying more. The damage to the back of the dresser was reported by the crew and was initially going to be fixed without issue. Management has now decided they will not fix it because a member of the crew said they didn't know how the dresser got damaged. Basically, we didn't have pictures of the back of the dresser before the damage and we couldn't prove their crew damaged it. It literally came down to our word against theirs. It is a minor repair and would have been better customer service to replace the damaged particle board and have a happy customer. As I told the manager Des, let your consciousness be your guide. I would like to mention that we did as much work as we could before they arrived, taking apart beds, moving boxes on our own, making things accessible for easier loading, providing drinks as well as tipping the entire crew of 5. I cannot begin to express how disappointed and offended I am that they would not offer to repair or reimburse a $40 piece of wood and would instead leave a great customer feeling disrespected. Based on this interaction, I would not use Two Men and a Truck for any future needs and would not recommend them to others.

    Answer from pro:

    Hi LP. Please contact our Customer Care team at customer.service@twomen.ca. We'd like to talk about your move.

    Reply created 16 Jun 2017
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 14 Jun 2017

    Moving a lounge sofa and a treadmill

    " For several years we have wanted/needed to move a treadmill from an upper level to my basement. After figuring out that there are no friends strong enough to not risk injury, and no companies that I found specialize in this, I searched the topic of movers. I was impressed by the testimonials regarding Two Men And A Truck. So many excellent reviews BUT mostly a couple of successful treadmill moves listed. I booked the move and it was everything the testimonials had promised!! Efficient, persistent, caring and conscientious is how I characterize the two men and the service. I will use them again and highly recommend them to others.”

    Answer from pro:

    Thank you for the recommendation!

    Reply created 14 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2017

    Our move went smoothly

    We would highly recommend Two Men and a Truck. The office staff were excellent, handling all our questions and concerns. The movers were courteous, helpful, and they worked quickly to ensure the move was completed smoothly. We were definitely impressed with Two Men and a Truck's professional and efficient service.

    Answer from pro:

    Thank you!

    Reply created 14 Jun 2017
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    Moving

    We moved from condo to condo in Toronto. Had a great experience with this company! We would definitely use this company again, and would happily recommend to friends and family.

    Answer from pro:

    Thank you for the recommendation!

    Reply created 14 Jun 2017
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    Great Movers!!

    This was my first time using Two Men and a Truck and I was very impressed!! Sean and Justice were amazing, they were quick and efficient and I really liked the care they took with wrapping my furniture in blankets and then shrink wrapped. No damage to anything and they unloaded my boxes as needed which made unpacking a lot easier!! They had on nice professional uniforms and they really do what they were doing. They didn't waste any time either so my moving cost actually came in under budget :)

    Answer from pro:

    We'll be sure to share this with Sean and Justice!

    Reply created 14 Jun 2017
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 7 Jun 2017

    House move

    " Abdul, Jonah and Joey were a very pleasant team to work with. They arrived promptly and got to work immediately. Very polite, friendly and efficient. They showed great respect for all my belongings and my house. Even throughout the move of 2 extremely heavy and difficult pieces they remained professional and calm moving one piece 3 different times so I could find the right place for it. I would not hesitate to use this company and this team again in the future.”

    Answer from pro:

    Thank you! We'll be sure to share this with the team.

    Reply created 14 Jun 2017
  • Review from Edward Riku
    Rating: 5 out of 5
    Review left on 6 Jun 2017

    Moving company

    The two movers arrived promptly in the morning for my move into an apartment. They introduced themselves, and were courteous and professional during the entire process. They loaded all of my belongings onto the truck, and plastic-wrapped my breakables for safe transport. They took care not to scuff or scratch the new floor in my apartment by putting down a runner when bringing in items. The move was completed well within the time frame that I was quoted over the phone by a representative. I'm very happy with how the move was handled by Two Men and a Truck, and I wouldn't hesitate to recommend their company to friends and family.

    Answer from pro:

    Thank you for the recommendation!

    Reply created 14 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2017

    Move from Aurora to Belleville

    My initial contact by telephone was with Ann Leland who was courteous and knowledgeable. Andrew met with me for an in-home quote which turned out extremely accurate. The movers arrived at the appointed time and handled my move from Aurora to Belleville with total professionalism. My thanks to my exceptional moving team - Steve, Marcus and Mike. They took the stress out of moving day. I highly recommend Two Men and a Truck.

    Answer from pro:

    Thank you for the recommendation! We'll be sure to share your kind words with the team.

    Reply created 14 Jun 2017
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 3 Jun 2017

    Moving household from one town to another

    We moved from Airdrie to Cochrane. We have a lot of stuff! It was a big move for us. From the start to the end Two Men and A Truck was excellent. The crew was happy, helpful and enthusiastic. They were respectful, polite and professional. We appreciated their attitude and diligence.

    Answer from pro:

    Thank you for your business!

    Reply created 14 Jun 2017