Two Men And A Truck

Rating: 4.6 out of 5

Two Men And A Truck reviews (976)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2023

    Stree Free Move

    l contacted a familv member to see who they had used a couple of years ago. They did not hesitate to recommend Two Men And A Truck. Chris came out, assessed the situation, made some good recommendations, gave us an estimate and we booked the date. The truck arrived on time. Kevin and Gideon were great. They worked carefully and efficiently. Everyone was polite and professional at all times!

    Answer from pro:

    We're very happy to hear you were referred by a family member and we'll be sure to share your kind words with the team!

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2023

    Great Job

    The crew was very helpful and did an excellent job moving my antique china cabinet. They were very friendly and appeared happy in their job..

    Answer from pro:

    When you love what you do it's easy :) Thank you!

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2023

    Amazing, fast, and affordable.

    Moving team was absolutely amazing, they worked hard and fast, all while not rushing me. I have disabilities and they were super accommodating. Very kind, and super sweet! 10/10 would recommend!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2023

    Seamless Move

    " TWO MEN AND A TRUCK were OUTSTANDING! From the initial phone inquiry, on time arrival, fast & careful moving of items all protectively wrapped & most importantly making us feel at ease, for a stress free move all thanks to Derek & his team! My family are very much appreciative of their professionalism, amazing service & of course their strength! Thank you so very much!

    Answer from pro:

    Thanks for sharing your experience with TWO MEN AND A TRUCK here!

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2023

    Moving

    The two young men who came were very patient with the amount of boxes I had to move. They were patient and efficient, as well very strong. I thought my couch would not go through the door of my new place, but they were able to make it throuh. I was very impressed and happy, and relieved. They did a good job..

    Answer from pro:

    Very happy your move was a great experience. Thank you!

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2023

    Great Experience! Highly Recommend!!

    I spent alot of time getting estimates and quotes and did not like alot of the companies I spoke with. From the very first interaction, Beth was great to deal with in getting things setup. Jonah and the rest of my move team were on time, polite, careful and did a great job. They finished quicker than expected, nothing got broken and it was under budget from the original estimate. Highly recommend!

    Answer from pro:

    Thank you for the recommendation! All the best in your new home.

    Reply created 6 Oct 2023
  • Review from Customer of Two Men And A Truck
    Rating: 0 out of 5
    Review left on 3 Aug 2023

    chaotic, rude, do not use

    Three men came into my house with their shoes on - no shoe covers. They frantically ran all over the place. There was so much chaos it was overwhelming. A large triple dress was brought down the stairs with the drawers intact and when I asked that they please be careful one mover was extremely rude. He said I was making him nervous and if they damaged something that was what insurance was for. We're planning a large two part move in addition to this and there is no way I would ever use these movers. Do not use them. You won't be happy.

    Answer from pro:

    We're sorry to hear about your experience with your move team. With a 96% customer referral rate this is not the norm for us. If you have not spoken to the franchise owner about your move, please do call the office to speak to them. Alternatively you can contact our Corporate Customer Care Team at 866.684.6448, or customer.servoce@twomen.ca

    Reply created 4 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2023

    Excellent service!

    I had the JJ and Jacob crew; first time using professional movers. Was very anxious as I didn't know what to expect. But boy did these guys take care of me and my stuff! Arrived on the dot, jumped out of the truck, assessed the situation and were on the ball within the first five minutes. Extremely careful with everything, nothing was broken or lost; very efficient, too! Highly recommend!

    Answer from pro:

    We're so glad we could make your move a great experience! All the best in your new home.

    Reply created 4 Aug 2023
  • Review from Customer of Two Men And A Truck
    Rating: 5 out of 5
    Review left on 26 Jul 2023

    In city move

    In city move, many stairs, polite, efficient and accommodating crew. No waisted time. Would hire again in a moment.

    Answer from pro:

    Thanks for sharing your experience here, and for the recommendation!

    Reply created 4 Aug 2023
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 29 Jun 2023

    Move

    I would not recommend or use their service. The movers broke the tv and were rushing throughout the move, even though I insisted on taking their time and was willing to pay for the extra hour. They were also complaining about the stairs in the townhouse, which I understand but I mentioned the stairs when I called to book the service. I noticed the broken tv right away and called them. The contract I signed was online and never got a copy and they couldn't provide a copy of the contract and they had no idea what to do. This kept going back and forth for 2 months and I had to take their word for it cause they could not provide me with my signed contract. I am lucky that nothing of bigger value was broken. In case you decide to go with them, make sure you read the contract and the insurance part specifically for your belongings and print out a copy.