I really can't complain about these guys. Iftikhar was courteous enough to call me ahead of time to let me know what time I should expect him, which is the first time I've experienced as I am always used to waiting for professionals between 7 hour windows.
Iftikhar greeted himself professionally at my door step, and asked I show him what the problem is. After investigating the issue, he was very clear and professional in explaining the issue to me. He was very clear in the actions he was going to take on the day. After about 20 mins, Iftikhar explained to me what he did and what to expect in the following days. Again, I am not really used to having things explained to my thoroughly as technicians are usually in a hurry to come in/out (especially on a Sunday).
I was really happy with the service Iftikhar provided. Just very clear, professional and neat. He did not leave anything behind and has already reached out to follow up about the problem. I would definitely recommend the Company and specifically Iftikhar (I'm sure all the techs in the Company are just as good).