Great Northern Insulation

Rating: 4.8 out of 5

Great Northern Insulation reviews (934)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2022

    Attic insulation

    Awesome crew, here before scheduled time, done before scheduled time, very professional, very clean while working, very knowledgeable! Highly recommend

    Answer from pro:

    Thank you very much for your thoughtful review. We are so glad you are happy with our crew’s work! We’ll be sure to pass along your note to our team. Thanks again for choosing the team at Great Northern Insulation.

    Reply created 22 Dec 2022
  • Review from HomeStars user from Whitby
    Rating: 5 out of 5
    Review left on 15 Dec 2022
    Install Attic Insulation
    Our attic insulation upgrade was completed as per their estimate. They arrived a week earlier due to a last minute cancellation. Work was completed as advised, within a few hours. They left our house after cleaning up all residual materials, drop sheets were utilized and used properly. We are very satisfied with the work.

    Answer from pro:

    Thank you so much for leaving us such a kind review, we truly appreciate your business.

    Reply created 16 Dec 2022
  • Review from Rodrigo Monteiro
    Rating: 5 out of 5
    Review left on 14 Dec 2022

    27 Findlay Ave, King City

    Ryan and his crew did a very good job at installing batt insulation and vapor barrier throughout the house. Thoroughly cleaned up before leaving site. Great customer service as well, always letting me know proactively what was going on and what the plan was.

    Answer from pro:

    Hi Rodrigo, Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team. Thank you for choosing the team at Great Northern Insulation.

    Reply created 16 Dec 2022
  • Review from Customer of Great Northern Insulation
    Rating: 0 out of 5
    Review left on 21 Jul 2022

    Don’t recommend. They rush the job, and caused $600 in damage

    Great Northern insulation rushed the job, and caused $600 in damage. I felt sick to my stomach after seeing their work. It took me two weeks to cut back the amount they oversprayed on my walls. They sprayed foam over my outlets, sprayed foam into my ducts, and sprayed too much product behind ducts causing them to bend. They sent a second crew to fix some areas, but they left large gaps without foam. Was not the prettiest job by any means

    Answer from pro:

    Thank you for submitting your review. We're disappointed to learn of your recent experience. Providing reliable and prompt service is important to us. We would welcome a chance to improve your service level so invite you to contact Lindsay who is part of our customer experience team at customerexperience@gni.ca or call 1-800-265-1914.

    Reply created 8 Aug 2022
  • Review from Bruce Norman
    Rating: 5 out of 5
    Review left on 12 Jun 2022

    Haliburton Cottage Spray Foam Insulation

    The GNI crew, Derek (lead), Shawn and Paul, arrived on time, thoroughly prepared the cottage for spraying and then worked for 2 more days to carefully complete the significant job. Derek's spraying work was exceptionally well done and his assistants, Shawn and Paul, did a great job finishing and cleaning up afterward. We highly recommend Derek's crew at Great Northern Insulation in Gravenhurst.

    Answer from pro:

    Thank you very much Bruce for choosing the team at Great Northern Insulation, and for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are very grateful for your business.

    Reply created 8 Aug 2022
  • Review from Mark
    Rating: 5 out of 5
    Review left on 11 Jun 2022

    Attic insulation

    Work was done quick and on time. Forgot to do 1 piece of work at outset but that got fixed quickly. The cribbing to keep the insulation in place didnt quite go all the way around so a few inches gap meant it snowed on me a little to check out the work so Ill give them a 9 not a 10. But would use again and recommend.

    Answer from pro:

    Thank you very much Mark for your feedback. Your opinion is valued greatly and it helps us improve our standard of service. We truly appreciate your business.

    Reply created 13 Jun 2022
  • Review from Fred McGuirk
    Rating: 5 out of 5
    Review left on 10 Jun 2022

    On time, quick, and fantastic job

    The crew arrived on time, completed the Job quickly, and cleaned up afterward. I highly recommend Great Northern Insulation.

    Answer from pro:

    Thank you for leaving us such a kind review Fred, we truly appreciate your business.

    Reply created 13 Jun 2022
  • Review from Robert
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Blown in Insulation in Attic

    The sales and installation crews were fair and prompt , clean and completed the job quickly.

    Answer from pro:

    Thank you very much Robert for your awesome review of our services. We are glad we could help make your home as comfortable as possible.

    Reply created 13 May 2022
  • Review from Rob Dermott
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Attic insulation

    Such an easy enjoyable experience dealing with the Great Northern Insulation Team. Polite, courteous, friendly , thorough and above all, meticulous, right down to the clean up! I highly recommend Great Northern Insulation to anyone. Rob Dermott

    Answer from pro:

    Thank you for leaving us such a kind review Rob, we truly appreciate your business.

    Reply created 13 May 2022
  • Review from Customer of Great Northern Insulation
    Rating: 1 out of 5
    Review left on 22 Mar 2022

    attic insulation

    Disorganized company. Had to call repeatly for a quote time Then they said I had no appointment . Couldn't find me as the receptionist and office manager got my name wrong TWICE , no 3x. They never tried to get my name right They file their appt by name. Don't bother with them

    Answer from pro:

    Thank you for submitting your review. We're disappointed to learn of your recent experience. Providing reliable and prompt service is important to us. We would welcome a chance to improve your service level so invite you to contact Lindsay who is part of our customer experience team at customerexperience@gni.ca or call 1-800-265-1914.

    Reply created 31 Mar 2022
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