SO-CLEAN

Rating: 5 out of 5

SO-CLEAN reviews (1432)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2018

    Fantastic service, great results and really nice team

    I had the team come in to clean the ducts in my house and they hadn't been done in about 10 years from the looks of it. The team were so friendly and clearly explained to me what they were doing before they go to work. They were fast, clean and efficient. The results were fantastic and everything smells so nice and clean now that they've done their work. No more sneezing when the air comes on. Thank you so much!

    Answer from pro:

    Thank you so much Chris for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 27 Jun 2018
  • Review from Rowena Reeves
    Rating: 5 out of 5
    Review left on 21 Jun 2018

    CUSTOMER SERVICE AT ITS BEST!

    Quick and friendly response to quote and appointment set up. Terrific with answering questions. The cleaning was done decently but I noticed that they did not consistently clean right to the edges, baseboards and corners. When I was asked later how the appointment went and presented my concerns, the company did not hesitate to apologize and return to ensure all was rectified. The speed and genuine concern for my satisfaction left me in awe because rarely do other service companies do this. So-Clean excels with their customer service and is superior to other carpet cleaning companies I’ve dealt with. I would not hesitate to use them again. Thanks Adel and team!

    Answer from pro:

    thank you so much Ms Rowena for the honest feedback. We truly appreciate it. I am looking into this and what happen and I promise that you will be looked after. Thank you again and will talk to you soon Cheers Adel Majd

    Reply created 25 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    Cleaning of broadloom

    I was very happy with Daultony and Rafael (I'm sorry about the spelling of their names). They were extremely polite and explained what they were going to do. They also let me know about things that affect the cleaning of the carpets, e.g. dirty air ducts. They provided us with plastic booties to be worn until the carpets were dry - much appreciated. Arrived on time and called to say they'd be there in 15 minutes.

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2018

    Carpet cleaning by Matt & Justen

    Our beige carpets were quite dirty with a variety of difficult stains that needed removing from makeup to coffee to vomit to paint. Matt and Justen treated and removed the stains and cleaned the carpets perfectly. We were shocked when we returned and the carpeting throughout the entire house was like new. We had actually thought we would have to replace the carpets the stains were so bad so we were thrilled at the results. Matt and Justen were efficient, professional and friendly and we would highly recommend you request them particularly if you have difficult stains to remove. Thank you 416-So-Clean for sending these awesome cleaners!

    Answer from pro:

    Thank you so much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Annual home carpet cleaning

    We have been using 416-so-clean since 2014 and have been very happy with the quality of carpet cleaning. Booking appointments with Adel is quick and just last week Matt and Justen did a great job cleaning our bedroom carpets and area rugs. They also give customers complimentary bottles of professional grade spot cleaning which is worth its weight in gold - seriously this stuff is awesome.

    Answer from pro:

    Thank you so much Ms Taylor for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 15 Jun 2018
  • Review from Aaron
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    thorough, excellent work

    Excellent customer service, great communication (e-mails confirming details/scope of work), and friendly/thorough/courteous staff. We had our couch, arm chair, area rug, and carpeting on stairs cleaned. It was nice to see the original colour of our furniture/carpet again!

    Answer from pro:

    Thank you so much Mr Aaron for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2018

    Carpet cleaning

    Matt and Justen were superb. They were very efficient, checked exactly what we wanted doing, and went far beyond what was necessary. They were very interactive and assisted in getting our three rescued cats outside. The quality of the cleaning was excellent. We heartily recommend them.

    Answer from pro:

    Thank you much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 11 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2018

    rug, sofa, chair and ottoman

    This service was terrific. Everything was handled professionally and efficiently. Our rug looks so much brighter and the other pieces feel fresh and renewed. I couldn't ask for anything more.

    Answer from pro:

    Thank you much Ms Heller for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 6 Jun 2018
  • Review from Shirley King
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Love Love this company!! Excellent job, Service people and Owner!

    Really enjoyed working with this company from the get go. From making contact, asking information to completion of job. GREAT! They did a very good job and cleaned the carpets well! They answered all my questions and provided a quote and stuck to the quote. The owner, Adel was exceptional with his communication and really cared to answer all our questions and did his best to see we were happy. Terrific guy. Additionally Matthew was wonderful at his work and nice and professional too. VERY PLEASED and will recommend.

    Answer from pro:

    Thank you much for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 4 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2018

    Great service- carpeted stairs and area rug

    Daltony and Raphael did a wonderful job on our 2 staircases and area rug. Excellent customer service, professional and FAST! I will definitely be booking them again for upholstery cleaning. Thank you!

    Answer from pro:

    Thank you much Ms Lianne for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

    Reply created 6 Jun 2018
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