London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2019

    All positive comments from us!

    Everyone loves our new roof, including us! Great team work was shown to us from everyone at Echo-Metal! Neatness and courtesy is high priority with all staff. Love the Slate Grey colour! Here is to the next 55 years!!!

    Answer from pro:

    Thank you Crawford/Matthies, we love the Slate Grey colour as well, it is definitely a popular choice! Cheers for the next 55 years, and likely more!

    Reply created 1 Aug 2019
  • Review from Gerry
    Rating: 5 out of 5
    Review left on 18 Jul 2019

    Re&Re new roof

    Replaced old clay tiles with new steel roof. Crew removed old tiles and installed new strapping and metal roof. Salesman was very professional and knowledgeable with the product and scope of work. The installation crew worked very clean and professional. The new roof looks great and the warranty is 55 years old. I would recommend using London Eco for future work. Great job!!!

    Answer from pro:

    Hello Gerry, thank you very much for your review. You are correct, the warranty is 55 years. Please do recommend us, we love recommendations!

    Reply created 1 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    metal roof

    excellent customer service, informative sales person, prompt delivery and installation , crew very polite, courteous, clean up was thorough, style and colour choices are plentiful, all aspects of the job were handled with care, great job, thanks

    Answer from pro:

    We try to handle everything with care, we are glad you took notice of this. Thank you for your review, we appreciate it very much.

    Reply created 18 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2019

    Metal Roofing

    Very happy with the service. Our old roofing were shingles that fell apart in 12 years so I decided in investing in a metal roof to last for a long time. In shopping around for the steel roofing, Eco Metal had the best price for the best quality. The salesperson were very helpful in letting me understand my options and were able to respond quickly with the changes I had requested. The installers were professional and very quick. Overall satisfied with the new roof.

    Answer from pro:

    Hi Nelson, thanks a lot for your review! We like to think we have the best price for the best quality as well. Thank you for noticing!

    Reply created 17 Jul 2019
  • Review from Colin Lim
    Rating: 5 out of 5
    Review left on 16 Jul 2019

    Metal Roof

    We got our metal roof in March 2019 and have been receiving constant compliments from our friends and family. The team did a fantastic job, and four months later, we still love it.

    Answer from pro:

    Hello Colin, Thank you for your review, we assure you the compliments will continue to roll in! We appreciate your kind words.

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2019

    Metal roof

    London Eco roofing was great. The installers were respectful and careful with my gardens. The office staff returned my calls. I am thrilled with the quality and look of my new roof. Lee Anne Caron

    Answer from pro:

    Hello Lee Anne, we appreciate your kind review! We try to be careful and attentive, we take it very seriously. Thank you for your review.

    Reply created 15 Jul 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Jul 2019

    Steel Roof

    The representative and delivery folks were awesome and no issues. The issues were how the workers treated the workspace, with no regard for the nearby properties. Material was thrown as if they were working in a construction site and some fragments landed on a neighbour's house causing some damage. The neighbour has been directed to work with the company on repairs. They had use of a double laneway and still managed to trample the gardens on either side of the drive and break branches on trees. The work was done during hockey playoff and when the satellite dish was removed (I was not informed this would be required) it was just left, even after the work was done. A note indicating that it would need to be reattached and why would have been considerate. They did show up on time and work full days once the rain let up enough for them to get started. The clean up crew who removed the excess material did a fantastic job. I am extremely pleased with the colour selected and many folks have stopped to check it out.

    Answer from pro:

    Hello, we are happy that you are pleased with the final outcome of your roof. We are very sorry to hear about the problems throughout the install. We do ask homeowners to prepare their property for roof installation. Please contact our offices at 905 564 7663 so that we may know which crew was responsible for these issues. Thank you.

    Reply created 15 Jul 2019
  • Review from Murray McBain
    Rating: 5 out of 5
    Review left on 12 Jul 2019

    Metal roof

    Very professional installation and the worksite was left clean. A great experience from the sales through to the installation.

    Answer from pro:

    Hello Murray, Thank you for this review. We try to provide a great experience and an even greater roof. Thanks!

    Reply created 12 Jul 2019
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 11 Jul 2019

    House roof in Grand Bend

    The sales person who quoted the project was very good, pleasant, excellent explanation, and good response to our queries. The installation crew was excellent, cleaned up the site after they were done. Very efficient as each person knew exactly what they had to do. No wasted time and / or effort. The installation crew called in advance as to when they were arriving. There was some communication issue with the scheduling person as our contract stated a date as to when we would like the project started, but the crew called and said they would be coming the next day and we had to decline as it was wet and too far in advance of when we wanted the work done. Also, the material arrived without advance notice and we had to advise where we wanted the roof and strapping, otherwise it would have been in the wrong place.

    Answer from pro:

    Thank you for your review, we very much appreciate it! We are working on our communication as a company but we understand it still needs some work. Thank you for bringing this to our attention.

    Reply created 11 Jul 2019
  • Review from Tara Boily
    Rating: 5 out of 5
    Review left on 8 Jul 2019

    Amazing service

    Service was excellent. Installers were very professional, great quality work and materials all around. We have had so many compliments on the roof already, and the roof was completed only 2 weeks ago!! Would definitely recommend!!!!! Great Job

    Answer from pro:

    Hello Tara, we assure you the compliments will continue to roll in! Please recommend us, we love recommendations. Thanks for your review!

    Reply created 9 Jul 2019
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