London Eco Roof Manufacturing

Rating: 4.7 out of 5

London Eco Roof Manufacturing reviews (933)

  • Review from Justin Martin
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    Metal Roof

    We were very impressed with the knowledge and professionalism from the sales agent and installation team for the new roof we just had installed. The sales agent was very knowledgeable and was able to answer any questions or concerns we had regarding a metal roof. We were confident that this company would be the best choice and the installation team confirmed that. They were very courteous and continuously kept the job site clean as they worked. They even took the time to explain each step and why it was necessary. The overall result was exaclty what we wanted and we do not have any concerns. We were also impressed that the whole process from the sales agent to the installation was completed within three weeks. I would recommend this company without hesitation to anyone looking for a metal roof at a very competitive price.

    Answer from pro:

    Hello Justin, we love to hear these kinds of reviews! We aim to be as professional as possible, thanks for noticing!

    Reply created 23 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2018

    New Roof- We simply love it

    We are so happy we made the decision to contract London Eco-Roof Manufacturing; their services were A+. Not only was the quality of their product superb, but we also appreciated their customer service. We would recommend this service to anyone.

    Answer from pro:

    Thanks for your kind words and the A+ grade. Please do not hesitate to recommend us, thank you!

    Reply created 18 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    Repeat customer for a roof on our garage

    We are a repeat customer. We had London Eco-Roof put a metal roof on our house and now on our garage. People always ask where we bought it from. It looks great on both our house and the garage. We are very happy with the price, and service we received to get the roof put on our garage before winter started.

    Answer from pro:

    Hello Bonnie! We are happy if you are happy! Please do not hesitate to recommend us, thanks.

    Reply created 18 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2018

    Metal Roof

    I always was fascinated by metal roofs. After meeting with the roofing consultant Peter Bussell of London Eco-Metal I was very impressed by his explanation and comparison of all types of metal roofing. He explained the different configuration, materials and installation procedure so for us to better understand. He then gave us a price and did not push or rush us into a decision this was great. As far as the installation crew it was as great as the sale. Although, the material came a little early and sat in my lane way for a few weeks the installers where courteous and very informative to any questions we had. At the end of every day the crew always cleaned up. Thank you for the great experience.

    Answer from pro:

    Thank you for being so understanding! We are glad that you are fascinated by metal roofs, we are also quite fascinated ourselves. We appreciate your review.

    Reply created 18 Apr 2018
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 31 Mar 2018

    Roofing

    I was very satisfied with the roofing done on my house. It did take a while for the workers to come and complete the job. I waited for a month for it to be completed. I do understand that they were busy and the weather wasn't appropriate, but it would be nice if I had a warning as to when they would actually come. Overall I was satisfied with the job done.

    Answer from pro:

    Hello, we are happy that you are satisfied. Due to a series of adverse weather events, we had to push our schedule back, we do apologize. Thank you for understanding.

    Reply created 18 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2018

    The Best Roof Company

    We noticed London Eco-Roof Manufacturing when our neighbor was changing roof by this company. We checked on Internet and talked with our neighbor to make sure that London ECO-Roof is a reliable and nice company. The salesperson was friendly and the roof plan was all on schedule and went through smoothly. They really did a great job on our roof. Their service department was fast to respond our inquiry too.

    Answer from pro:

    Hello Bell, our Roofing Specialists are super friendly, thanks for noticing! We are glad that our service department met your standards. Thanks for your review!

    Reply created 27 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2018

    Rooftop

    When we were first looking to replace the roof, there was a lot we didn't know. All of our questions were answered with patience. Very hardworking people that took their job very seriously and were open to any inputs we had to make.

    Answer from pro:

    Thank you for your kind words. We are happy that you are satisfied.

    Reply created 17 Apr 2018
  • Review from Customer of London Eco Roof Manufacturing
    Rating: 5 out of 5
    Review left on 28 Mar 2018

    Metal Roof

    We were deciding between a shingled roof or a metal roof and met with the team at Eco roof, because we live on a lake and the winds can be very high during the winter and storms it was suggested the metal roof with its guarantee would work much better for us and increase the value of our home. The Eco-roof team could not get out for 3 months because of the winds but when the came they were efficient and clean, a nice group of guys. I would recommend them to anyone. Love the look of the roof and we have already had many compliments on it.

    Answer from pro:

    Thank you! We appreciate your kind comments.

    Reply created 17 Apr 2018
  • Review from Joshua Kreller
    Rating: 5 out of 5
    Review left on 27 Mar 2018

    Opportunity to save the tax on a new roof

    We received a coupon in the mail in the fall of 2017 that gave us the opportunity to have a new roof installed without paying HST. This was a big draw for us so we met with Robert and discussed installation, timelines, colours, and maintenance. Robert was very friendly and answered all of our questions. Ultimately, we decided to go with London Eco-Metal because of the product they offer and because of the many positive reviews we had read. The materials were delivered in January 2018, and the crew began working on our roof shortly after. Nick and Kyle were very professional and worked efficiently even in the cold, snowy weather. The job was completed in less than a week. The only issue that came up was the lack of enough snow guards to line the entire roof. Snow guards were installed along a portion of the front of the house, but they are necessary everywhere to prevent a dangerous buildup of snow that eventually slides off the metal roof onto the ground. We have been in contact with the company, and they assured us they would come and finish the job but have not done so yet. Overall, we are very satisfied with the end result, and recommend this company. The blue-grey (steel bravo) roof we chose looks great against our light grey brick!

    Answer from pro:

    Hello, thank you for your review. We apologize for the miscommunication regarding the snowguards. We will try to resolve this as soon as possible. Thank you.

    Reply created 17 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2018

    Excellent!

    We were in the market for a new roof and were debating on getting a metal roof or going with a traditional single. I contacted London Eco-Metal and they got back to me right away. (unlike most other companies) and Cliff the sales rep came down to Niagara Falls and went over EVERYTHING. He answered all of my (dumb?) questions and gave us a quote. He spent a lot of time explaining the difference between single strapping and double strapping (for example) and why his quote was higher than most of the others we had gotten. He also gave us addresses of homes to look at that London Eco-Metal has done in my area, which was nice to see! I was able to email him later and ask even more questions. His quote became "the one to beat", like I compared all other quotes to his because I felt he really knew what he was talking about, cared about the product and cared that I got the right roof for me and my property. It ended up that no other sales reps/roofers had as much knowledge as Cliff so we ended up going with London Eco-Metal. I don't usually go with the highest quote but I felt really comfortable with this company, its communication and I had confidence that they would stand behind their work. We were quoted approx. 4 month wait. We only waited less than 2. The gentleman who did was a sub-contractor which made me nervous and first but he turned out to be EXCELLENT! (I can't remember his name! gah!) He was able to strip my old shingles, strap and apply my new metal roof on both my home and garage in TWO DAYS! He worked through rain, sleet, a bit of hail and even a flurry of snow right at the end! He was a trooper! He checked in with us every now and then, took pictures of our roof in various stages, showed us photos of the clean gutters, picked up the nails and debris that missed the dumpster. Plus he was polite, courteous and a very hard worker. From what I can tell, our gardens were not damaged and our gutters look in great shape was well! I have zero complaints...well except for being woken up at 8am with his radio blasting Justin Beiber! HAHAHAHA I quite honestly could not have asked for a better roofing experience.

    Answer from pro:

    Hello Emily! Thank you for your review, we assure you that there are no dumb questions when it comes to home improvement. Regarding the noise in the morning we apologize, is it too late now to say sorry?

    Reply created 17 Apr 2018