Convertible Heating And Air Conditioning

Rating: 4.9 out of 5

Convertible Heating And Air Conditioning reviews (2548)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Air conditioner

    Called for a quoate, Sam gave me a fair price. gave him the go ahead 4 days later, the installer (Adam) showed up on the Tuesday morning as promised. He removed the old unit, installed the new unit, updated the electrical system to todays code. He also corrected the condensation drain line flow. Then cleaned up the job. Very professional from start to finish.

    Answer from pro:

    Thank you so much. we are very grateful for this review and your business. From everyone here, thank you! Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Air Conditional

    I received a very good service and would like to recommend convertible to all my friends. The service man Micheal Edwards explained all my options to me and all advised me,

    Answer from pro:

    On behalf of Michael and everyone here, thank you for this review. We are thankful for it and you. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from Customer of Convertible Heating And Air Conditioning
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    Installation of Central Air Conditioning System

    In August 2017 I used Convertible Heating & Air Conditioniong Inc. to replace a furnace and water heater and was extremely happy with their service. Consequently, I had no hesitation in using them again to replace my Air Conditioning System. I concluded a contract with Sam by phone on June 4 and a two man crew arrived promptly at 9 am on June 12. They did an excellent installation, were both polite and conducted themselves very professionally as well as protected the carpeting and cleared up thoroughly afterwards. I am very happy with the results and the the prompt service providedduring a very busy period. I have no hesitation in recommending them.

    Answer from pro:

    On behalf of my father Sam and all of our great staff, thank you for your business and your fantastic review. We are very thankful. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from Colin sword
    Rating: 5 out of 5
    Review left on 12 Jun 2018

    A/C Installation

    Nothing but great things to say. Marnie was quick and fair with the quote, our installers (Brandon & Josh) showed up right on time and completed the job professionally and efficiently. They were done, cleaned up and packed up in 90mins. We originally requested the unit be put on brackets but Brandon and Josh explained why this would not be the best option given the circumstances. I appreciated the insights, and opted to leave the unit on the ground. I would highly recommend this company to anyone considering them, and will certainly use them again in the future.

    Answer from pro:

    Colin, on behalf of my awesome crew, Brandon and Josh and everyone here, a huge thank you for this review. We are so pleased to have you as our customer. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from Robert Ta
    Rating: 0 out of 5
    Review left on 11 Jun 2018

    Worst service

    Oh sure, we're priority when they're making a sale, but warranty service? Warranty service that we pay good money every year to maintain. Keep getting blown off for almost a week now. Always the same answer: "Someone will call you soon." Over and over. When calling to complain, just get hung up on. I'm tired of having to arrange for someone to be home during working hours just in case they MIGHT be able to fit us in. How do they not have an appointment book/calendar at the office? Waste of money and time.

    Answer from pro:

    Hello sir I am not sure what this is about because we certainly DO provide service in the evenings- and- weekends, and even on Christmas Day. ..not just when convenient for us. ..as well there is definitely something not correct with this review. It seems like part of the real story may be missing sir. I would truly appreciate it if you would call me directly so I can look into this and check your address because even during the first heat wave of this season when everybody was really backed- up we are all caught up according to us -we do not have any outstanding service calls. None. In fact today we are booking calls for same day and tonight. And- it is not all about the money of the sale as all of our customers know -if it was, we would be charging 40% more on our sales like our competitors do, but we don't because we like our customers and genuinely want to help them. Please call me directly Marnie 416-712-0461 so I can make this correct for you. what you are describing is the opposite of how we operate. ....something is obviously off here and I would like to know about it. We do over 1000 air conditioners a year sir if we acted the way you described we would have 1000 0/10 on HomeStars right now and we don't and that is because we are busy taking care of people after the installation when they need help with service. Why would we be so foolish we know that anybody could go to HomeStars and trash our reputation? How would we make it 51 years in business by not helping others after the fact? We simply wouldn't- something is missing from your review and I would really appreciated if you would call me so we could learn what that is and make your life better. Thank you kindly Please call me. Marnie Amodeo GM

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Replaced Central Air

    I needed to replace my central air system. Got quotes from 3 separate companies and they really did deliver on a competitive pricing. Fast and reliable service and installed on the date as promised. Would recommend this company!

    Answer from pro:

    Thank you for this review- we really appreciate it Enjoy always, Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2018

    Air conditioner

    really knowledgeable staff didn't try to sell me more than I needed installation was fast and clear up was done by them I would be looking for a furnace with them in the future

    Answer from pro:

    Thank you Ace, this is cool. We love your review and thank you very much for it. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from Philip Ng
    Rating: 5 out of 5
    Review left on 10 Jun 2018

    New furnace, AC, humidifier, and media air filter

    I had three quotes for a new furnace, air conditioner, humidifier, and media air filter. Chris from convertible heating and air conditioning was very professional and knowledgeable. He provided me with a reasonable quote and answered all my questions to my great satisfaction. Their technicians Eric and Kemar were equally professional and knowledgeable. They also answered my many questions. They worked hard and kept my house clean. I definitely recommend.

    Answer from pro:

    Thank you Philip, we are so pleased to read this review. thank you for your time. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from Frank Quintieri
    Rating: 5 out of 5
    Review left on 9 Jun 2018

    New Furnace and A/C Installation

    I had a new American Standard furnace and A/C installed by Kemar, from Convertible Heating & A/C. Kemar was very professional and courteous, and was very meticulous about the work he did. He made sure the entire installation was done with care. He tested everything to ensure the system was running properly before he left. Michael, the salesman was also very professional and courteous. Despite my numerous questions, he made sure to answer all of them. In one instance, he even arranged for me to call an engineer with Convertible so that my concerns could be fully addressed. Excellent service all around and I would not hesitate to hire them again!

    Answer from pro:

    Frank, no matter how many questions or concerns you may have, we aim to address every single one of them. we are so happy to decided to work with us. Thank you for this review. Marnie Amodeo, GM

    Reply created 13 Oct 2018
  • Review from A D
    Rating: 5 out of 5
    Review left on 9 Jun 2018

    Air Conditioing

    Super easy process starting from quote to installation. Knowledgeable installers and professional service guys with efficient service. Installers came on time and finished the job on time. Would recommend to anyone without any hesitation...

    Answer from pro:

    Thank you very much. we appreciate this review so much. thank you . Marnie Amodeo, GM

    Reply created 13 Oct 2018
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