Wife called to tell me the house' 18 year old furnace went out for the second time in a month. Having spent quite some money to repair it with no luck, I decided to look for a new company. what I like about airemax is their honesty and that they won't try to convince you of a non existant problem to get more money out of you, it's really important to me that a company only tells you the truth right from the start. After I Called, their technician arrived a few hours later and explained how the previous guy had messed up. He tried to undo the mess to see if our furnace could still be saved but ultimately, it turned out it was time to get a new unit.
I mentioned I wanted something quiet as our old one was very noisy and bothered the kids, he recommended the new lennox series with a reasonable price to which I agreed. He said they will come tomorrow to begin the installation, that day Max and his crew came, they were patient, polite and since I like to keep an eye on people who work in my house, I could tell they were experienced based on how smooth the installation was going. it took roughly 5-6 hours. after the job was done, Max personally helped me register my new unit on the website to setup the warranty. I appreciate their genuine care for the customer, good companies in this field are hard to come by these days.