Pestend Pest Control reviews (1444)

Hi Sharon, Thank you so much for the positive feedback and are glad to note that you found our service valuable. Promptness and diligence in providing good service and achieving good results is our main goals and we are happy that we could deliver the best.

Hi Ah, Thank you so much for taking the time to write a few lines for our technician and our services. It means a lot to us as this gives the technicians the encouragement and drive to work harder and provide good results. Thanks once again.

Hi Mr. T, Dealing with pest issues or any kind of crawling insects is extremely frustrating and time consuming. We are very happy to note that technician was able to provide good services as per your requirements and satisfaction. Thank you once again for taking the time to write a few lines appreciating our services and technician concerned.

Hi. Thank you for sharing your feedback. We are saddened to hear that despite our best efforts you are still unsatisfied with our services. When we had initially provided you a consultation (July 23 ,2018), it was clearly mentioned by the technician that there was no bed bug activity and or evidence found in your unit. At the time, since your property manager had agreed to reimburse you for the amount of the treatment, you had decided to continue and proceed with the heat treatment for your own peace of mind, despite the results of the consultation. However, once the extermination was being performed at your property you started insisting that we price match and reimburse you the amount that you had already paid, as your property manager thought he could get a better quote. Even though that was very unreasonable at that point, we had still agreed to discuss the matter, if you were able to provide us quotation from a reputable company, but you were not able to do so. Then, after a few days you started demanding a refund indicating that we had failed to provide you complete elimination and that you were getting bites. At that point you told us that you had a live bed bug in a jar. As a result, we had agreed to provide you a full refund if you were able to provide us any evidence. When we asked you to schedule an inspection the following day to verify if in fact you had found a bed bug in order to issue the refund, you changed your statement from having a live bedbug to having only a shell and asked us to provide you a follow up service instead. We gladly provided you a follow up service (Aug 02, 2018), and again no evidence was found in your unit. Furthermore, once again after a few more days you got back to us with a picture indicating that you found a bed bug stuck in bed bug monitor. However, upon inspection (Aug 20, 2018) it was found that it was merely a beetle and dead spiders, and again no bed bug activity (live or dead) was found on either the mattress or the bed frame. At Pestend we work very hard to deliver our customers the highest level of customer service. We are disappointed to hear that after our best intentions and efforts you do not feel this way. Again, we would recommend that you consult a doctor to determine what may be causing what you think are bites on your body. Best Wishes, Pestend Team

Hi Helen & Ed, We strive to provide the best services to all our customers and ensure that our technicians deliver their services with professionalism and diligence. Thank you so much for the positive feedback.

Thanks Debbie for your nice and appreciative words about me and my company.We at Pestend strive hard to make our customers happy and satisfied.Your Technician Moe

We are truly gratified to learn the provided services were up to par with your expectations. Our team understands how frustrating it is to deal with unwanted creatures in your house and hence strive to provide the highest quality of service at your earliest convenience. Thank you for being our customer! Best Wishes, Pestend Team

Hi Dan, Dealing with bedbugs is a highly sensitive, frustrating and tedious in terms of the preparation involved. We are extremely happy to note that our technician Zafar was able to deliver services as per your expectation and satisfaction. Thank you so much for the positive feedback.

Hi Christine, Providing excellent service to the utmost satisfaction of our customers, punctuality and hard work is one of our main priorities. We are extremely happy to note that you are satisfied with our services. Thanks once again.

Hi Karen, Thank you for the kind words,Karen. We’re so happy your visit went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again!