Pestend Pest Control

Rating: 4.9 out of 5

Pestend Pest Control reviews (1444)

  • Review from Lis Baily
    Rating: 5 out of 5
    Review left on 12 Jul 2018

    Wasp nest removal

    Moe did an amazing job. He was on time and did a quick and neat job. He even gave me a warranty on his work. I'm very happy with his service.

    Answer from pro:

    Hi Lis, Thank you so much for the positive feedback. We really appreciate the time you have taken to write a few lines for our technicians and company. Customer satisfaction is one of our top priorities and we are glad that the technician was able to meet your needs

    Reply created 27 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2018

    Pest Control

    I would absolutely recommend Pestend Pest Control. We had an issue with ants. Moe the technician was very knowledgeable and treated both the interior and exterior of the house. He even spoke to our neighbour about trimming their tree (it was touching our house) as that could be an entry point for the ants. Great experience and most importantly our ant problem is gone.
  • Review from Russ Parker
    Rating: 5 out of 5
    Review left on 7 Jul 2018

    Pest control

    Moe was very knowledgeable and thorough in identifying the entry point. His proposed solution was effective in eliminating the problem. We appreciated he patience and professionalism.
  • Review from Customer of Pestend Pest Control
    Rating: 5 out of 5
    Review left on 6 Jul 2018

    Pestend

    Alex from pestend was very helpful, and did a good job spraying the house. He answered all my questions, and called to tell me when he would arrive. He was very professional, and there have been no problems with bedbugs since. The receptionist Sharda was also excellent to deal with.

    Answer from pro:

    Hello, We appreciate your kind comments for our technician and customer service representative. Our goal at Pestend Inc. is customer satisfaction and keeping you updated on every step of the way during an extermination. Thank you for being our customer. Regards, Pestend team

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2018

    bed bugs

    The work was excellent ! the job was well done, this is a excellent company. thank you prapul! you are amazing!!

    Answer from pro:

    Hello, Thank you for sharing your experience. We are very grateful to learn your experience was pleasant. Regards, Pestend team.

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 4 Jul 2018

    Excessive price structures, double price when climing a ladder

    Moe was the exterminator. This was his 3rd visit. Paid the company already $575 for some carpenter ants and for Mice/Rats maintenance. The call back was for some ants on the ceiling in the garage. The technician Moe ask for $200 for a one time treatment without warranty. The set price was double (carpenter ants treatment was $90 per visit) because he has to clime up a ladder. No warranty because the entire house and garden was not treated which would be close to $1,000. These exterminators are like lawyers, based on their fee structure. If I would have agreed to it, it would have taken Moe 5 minutes to spray some powder on the area. It takes him more time to write the invoice then doing the actual job. Money easy earned because they have the license for products not available at the hardware stores.

    Answer from pro:

    Hi Andreas, Please accept our most sincere apologies regarding any inconvenience that may have occurred. For the treatments performed at your property, methods, procedures, and prices were explained to you both over the phone and in writing; which were signed by yourself. Your initial carpenter ant extermination was done on May 18th with recommendations to have the entire property treated for the best results. But you decided to only have a spot treatment done and thus we cannot offer any warranty on such treatments where entire structure is not treated, or technician recommendation are not followed. During your second visit for the rat program and carpenter ants follow up, the same points were repeated on the service report, again, signed by yourself. Your third visit occurred on Wednesday July 4th regarding carpenter ant’s infestation localised to the ceiling area, which was not initially treated on May 18th, even though it was highly recommended to you by both our office representatives and Moe himself. Best regards, Pestend team

    Reply created 9 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2018

    Ant/Wasp issue

    Alex came to spray outside of the house for an ant problem and powder areas for a wasp nest. Pestend was able to send Alex the day after I callled them, he thoroughly explained the options and preventitive methods. Very professional, courteous, and attentive to the issue. Would use again....thanks Alex and Pestend!

    Answer from pro:

    Hello, It is our pleasure to have provided you a pleasant experience. We strive to remain efficient and be available to our customers at their earliest convenience. Thank you for sharing your experience. Regards, Pestend team

    Reply created 11 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2018

    Rat removal

    Moe was very knowledgeable and helpful with removing rats from our deck area and inspecting our home. Would highly recommend. Very cost effective and friendly service.

    Answer from pro:

    Hi Sharlene, Thank you so much in taking the time to write a review for our company and technicians. Customer’s feedback is very important for us as it helps us to improve and enhance the quality of our service to the next level. All our technicians are extremely professional and well trained in their field and they ensure to provide our customers with the best service results.

    Reply created 27 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2018

    Service

    I was very pleased with your services. Your serviceman was very polite, very thorough and answered my questions. So far, I have yet to see anymore pests in the house.

    Answer from pro:

    Hi Stephanie, Thank you for your kind feedback. Our efforts are always directed towards providing our customers with the best customer service and results. Best Regards, Pestend team

    Reply created 11 Jul 2018
  • Review from Y. Lee
    Rating: 5 out of 5
    Review left on 30 Jun 2018

    Pest prevention/extermination

    Shakeel was our technician. He is very professional, knowledgeable, and extremely thorough with his assessment. We live near a ravine and have more wildlife, rodents and insects in the area. We called PestEnd as we had a nauseating smell coming from the lower level powder room - which he confirmed was a dead animal/rodent in the wall or floor. He baited the entire house (attic to basement) and provided tips on how to keep pests at bay. I would highly recommend this service!!

    Answer from pro:

    Hello, Thank you very much for your feedback and appreciation towards our services. Our aim is to provide our customers the best results at the most competitive affordable prices possible. We truly appreciate your time. Best regards, Pestend team.

    Reply created 11 Jul 2018