CARGO CABBIE reviews (985)

Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2014
Best Move Ever
Javier and his team moved us from a semi-detached home to a detached home about 10 km away and it was by far the best experience I've ever had with a moving company. Javier came in person to assess how much would be moved, give us a sense of pricing (including some additional packing services for particular items) and we found him to be very pleasant and professional to deal with. His team of approx. 6 guys were all punctual, polite, professional, non-smoking and pleasant to be around - they took great care in protecting the floors, railings, etc. at both properties to ensure nothing was damaged and were efficient and thorough in loading and unloading. The whole move took about 6 hrs (we'd budgeted for 8), and Javier went through the final invoice (which was sent to us instantly via email) with us in detail before taking payment, making sure we understood and agreed with each charge and any changes from the original estimate. I can't say enough good things about this company.
Answer from pro:
Hi Kim, Thank you so much for the great review! We're so glad your experience with our team was a pleasant and professional one. We take great pride in the care we take from start to finish with every job. It's of the utmost importance for us to be up front with our customers about what to expect so there's no surprises on moving day so that everything goes as smoothly as possible. It's always a nice surprise for our customers when the move takes less time that expected! We hope you are settling in well to your new home. All the best, Javier, Hilary, Theresa and the crew @ Cargo Cabbie headquarters .
Reply created 19 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2014
Furniture Assembly
I bought an Ikea day bed second hand, and it came in a million pieces. Looking at the thing reminded me of Humpty Dumpty, so I called Cargo Cabbie and they sent over Chris. He was very friendly and polite, and after one look at pile of wood and screws he knew exactly why to do and got to work. I left him to do some work around the house, and when I went to go back and check on his progress he was basically done! I know this would have taken me forever to do, and I probably have parts left over and gaps in the seams if I tried, so calling Cargo Cabbie was totally worth it for me. This was a quick and painless process and I would definitely recommend them to anyone in a similar situation.
Answer from pro:
Hi Donna, Thank you for the delightful review! We are a multi-talented team and we take pride in the versatility, resourcefulness and efficiency of our staff. Quite a feat to put Humpty Dumpty back together again! We're glad you were happy with our service and we hope to be so again in future. All the best, Javier, Chris and the Cargo Cabbie team.
Reply created 19 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Feb 2014
Home Move
1. Professional negotiation and quote 2. Professional courteous moving team 3. Over delivered. Wasted 0 time. Saved me money. 4. Offered to help me set up. (Great for elderly or singles) 5. Carried furniture other movers dragged in the past. Protected my valuables without being asked. Showed up on time. Crushed it for me. No need to look anywhere else this is the best moving company I have ever used.
Answer from pro:
Hi Palmer, Thanks for the sweet and succinct review! Our aim is always to make your move go as quickly and safely as possible, to save you money and ensure that everything arrives at your new location in perfect condition. We are all about going above and beyond the call of duty to ensure your moving day is a great experience. We're so pleased you think we're the best! Thanks again, Javier, Alex, Thomas, Hilary & Theresa @ Cargo Cabbie Toronto movers.
Reply created 19 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Feb 2014
Moving
Excellent attention to all the details of our move, from getting a quote to the move itself. The move was fast, people efficient, there were no smokers and above all, everyone was respectful of all our requests. I'd use Cargo Cabbie again in a second.
Answer from pro:
Hi Mira, Thanks for your great review! We take great pride in being different from other moving companies and in setting the new standard in moving! Thanks for complimenting our staff, we know that they are great (office and movers), as we choose them meticulously. We're glad they met your every need and completed your move with ease and speed. We hope to be of service to you again in future! All the best, Javier, Hilary, Theresa and the Cargo Cabbie Crew.
Reply created 11 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Feb 2014
Moving
Amazing crew!! Quote was accurate. Office staff were extremely helpful. The crew arrived on time and took over. Extremely efficient and competent. This company was worth every penny. They even helped me to arrange the furniture in the new place which was great as this was a short notice move and we had little time to plan such details. I highly recommend them.
Answer from pro:
Hi Shirley, Thank you so much for your amazing review about our company! We're always so thrilled to receive positive feedback about how satisfied our customers are! It's the best part of our jobs, knowing that we achieved what we set out to do. We pride ourselves in our attention to detail, conscientiousness and going above and beyond the call of duty (i.e. furniture arrangement!). We hope that we can be of service to you again for any of your moving needs. All the best Javier, Hilary, Theresa and the Cargo Cabbie team.
Reply created 11 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Feb 2014
Move
Having never hired a mover before, I was somewhat apprehensive about what to expect. That said, Javier and his team far surpassed my expectations and put our minds at ease. Their services were efficient, timely, and the crew were very careful with our valuables. Also, Teresa's detailed quote before move day was very accurate and left us with no surprises come payment time. I would recommend Cargo Cabbie for any type of move.
Answer from pro:
Hi Erol, We're so glad we surpassed your expectations! This is what we aim to do every time with all our customers. Transparency about our rates and making sure you, your home and possessions are cared for during your move are our top priorities. We're so pleased your first experience with a moving company was great! We hope we can be of service to you again in future. All the best, Javier, Hilary, Theresa and the great guys @ Cargo Cabbie.
Reply created 11 Feb 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jan 2014
Movers/Moving Services
A big thank you to the Cargo Cabbie team today. I had read several reviews on Cargo Cabbie, so had high expectations, and they were definitely met. The team showed up on time, were very professional, friendly, prepared and up for any challenge that came their way. The move was efficient and seamless. I will be recommending Cargo Cabbie to everyone I know.
Answer from pro:
You're welcome Matthew and thanks for the great review! We're so glad our team fulfilled your expectations and that your moving day went smoothly and seamlessly. Hearing that our customers are satisfied is the most rewarding part of our job, so thank you for your positive feedback and for spreading the word about our excellent service! We hope we can help you again in future! Javier, Hilary, Theresa and the Cargo Cabbie Crew.
Reply created 29 Jan 2014
Review from P. Park
Rating: 5 out of 5
Review left on 28 Jan 2014
Moving
The Cargo Cabbie crew moved us on an extremely cold day. They remained positive and took great care with our furniture, padding and shrink wrapping our upholstered bed and sofa to protect against the weather and our renovation dust at the destination. The antiques were lifted correctly and treated with care. Their work, attitude and knowledge surpassed our expectations. I sincerely recommend them.
Answer from pro:
Hi Patricia! Thank you so much for your positive review! Yes, it was a frigid day, but rain, shine, snow or extreme cold we always aim to make sure our customers are happy at the end of their moving day! A great attitude is something we always maintain, so thanks for noticing! We're so glad you were pleased with the care and attention to detail we took with your furniture and precious possessions. It was our pleasure. We hope we can be of service again to you in future. Javier, Hilary, Theresa and the Cargo Cabbie Crew.
Reply created 29 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Jan 2014
Move from Downtown Toronto to Etobicoke
The guys did a great move even with challenges getting the contents out of our downtown toronto condo (due to the location of the loading dock). Very professional and would definitely recommend.
Answer from pro:
Hi Mike, It has been a pleasure working with you! We appreciate your business and the positive feedback/review! Organization, strength, and control are key to any moving service, but a good mood is the final piece for making clients feel relaxed. Thanks for being a loyal client and we hope we get to move you and family again soon! All the best. Javier and the great guys from Cargo Cabbie moving Toronto
Reply created 24 Jan 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Jan 2014
Movers/Moving Services
Needing to move the contents of one home to 5 different destinations, a friend recommended Cargo Cabbie. Having seen and heard about so many unscrupulous and dishonest movers and moving companies, I was slightly concerned as I had not hired them before and didn't want to be another victim of 'moving companies' that are just companies who fool consumers while happening to move things. Cargo Cabbie was absolutely and amazingly fantastic. On time. Straight up. Courteous. Easy to deal with. Completely professional. Honest. It was like working with a good trusted friend. I would definitely use them again and again and recommend them without hesitation. Moving important and meaningful contents is stressful enough. Cargo Cabbie alleviated every worry or concern that we had and we are extremely happy and very thankful for their professionalism and incredible customer standards. Please note that I am just a very satisfied client and that I have no business interests with or relationship to the company and the owners. To Cargo Cabbie - A very sincere thank you! 11 Stars!
Answer from pro:
We feel it! Hi Gil!, Thank you so much for your generous review. I want to be known as an honest service provider within the moving industry, and a strong customer service department goes a long way for our reputation. By focusing on the customer's specific requests, we are able to perfectly match our services with your needs, and we leave every client satisfied. We are a local company, focused on building positive relationships within our community. Great reviews and referrals like yours help us immensely! Thanks again for sharing your experience with everyone and for helping spread the word about Cargo Cabbie, All the best! Javier,Alex, Sam,Hilary and Theresa @ Cargo Cabbie
Reply created 24 Jan 2014