Northwood Roofing Ltd.

Rating: 4.9 out of 5

Northwood Roofing Ltd. reviews (56)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2021

    Repair

    Had a shingle blow off and Northwood Roofing came to do the repair with short notice among the busy schedule they had. Thank you very much for the quick response Jason Wilks

    Answer from pro:

    Hi Jason thanks for the review. Glad we could help you out with a quick turn around. Looking forward to working with you on on the next one.

    Reply created 14 Dec 2021
  • Review from Edith Burgess
    Rating: 5 out of 5
    Review left on 28 Nov 2021

    Great Service

    Northwood Roofing, The leakage into our rooms, after that horrific Sunday flooding, was very unnerving for my special needs daughter and I; just one more thing my husband would've normally handled (who passed this past year). I am so thankful my eldest daughter called Northwood the following day who said no one would be able to come out in the evening, however, Jessie was able to make it much earlier. He was very kind, supportive, and helpful; he took pictures and explained what had to be done immediately to curb the leaking which was minimal. I told him I was all set to replace the roof, granted it would have to be on my line-of-credit, but Jessie assured me we could wait another couple of years; what a relief. Thank you so much for the great service in time and energy. Take Care Samantha and Edie Burgess

    Answer from pro:

    Hi Samantha and Edie thanks for your kind review. Glad we could help. We look forward to working with you on your next project.

    Reply created 14 Dec 2021
  • Review from Terry Hildebrand
    Rating: 5 out of 5
    Review left on 9 Nov 2021

    Excellent friendly service

    Very prompt to complete quote. Reasonable priced. Quick to complete contracted work in a very efficient manner. Very pleased with the results. The employees are friendly & nice to deal with. Highly recommend this company. Will definitely use them again!

    Answer from pro:

    Thanks for choosing Northwood for your roofing project. We are happy the job went smooth sailing.

    Reply created 11 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2021

    New roof installation

    We were looking to get a new roof put on a house we had recently purchased. I had called a few places for quotes to see what prices were like and what time frame the work be completed in. Northwood Roofing came to our residence very quickly to discuss both. A representative named Eric arrived and was able to answer all my questions and address any concerns that we had. He was professional and polite. We are very happy with the work Northwood Roofing did and would recommend them.

    Answer from pro:

    Thanks for your review. We take pride in the response time and delivery of our service.

    Reply created 26 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Roof replacement

    Northwood Roofing has helped me with roofs at two homes over the last few years. From roof inspections to repairs to replacement, I have found excellent customer service, fair pricing, and dependable workmanship. I really appreciate how promptly Crystal will call you back if you contact them. The roofer Eric is also very friendly, knowledgeable, and patient. He took the time to explain to me the pros and cons of each roofing option and was willing to work with me on my preferences. Although the pricing is not the cheapest, Northwood provide guarantees on their materials and workmanship that gives you peace of mind.

    Answer from pro:

    Thanks for your review! Customer service is our number 1 focus. With the proper planning in the beginning stages makes for a smooth project.

    Reply created 26 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Integrity Excellence Professional

    We contacted at least half a dozen “roofing companies”. Few responded in a timely or professional manner. Northwood Roofing impressed beyond expectations. Their crew courteous, clean and extraordinarily respectful! They even repaired hidden rotted plywood as part of their complete “roofing system” without extra costs. Their rep was honest about every detail and kept saying “Nobody does a better job!” They were correct. We have the nicest roof in the neighbourhood. Thank You Team Northwood!!!

    Answer from pro:

    Thanks for choosing Northwood Roofing for your latest project. We take pride in our customer service and installations. Happy to see your place as the "nicest roof in the neighbourhood".

    Reply created 26 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2021

    Replace and repair roof and gutters

    While replacing soffits, we discovered that our roof had rot in the substrate. Northwood came out and identified the source of the problem. We decided to replace entire roof rather than spot repair. Northwood was able to repair and replace our roof system within a short 2 day window of good weather. Well done.

    Answer from pro:

    Thanks for your review. Working in between rain days can be tricky and keeps us on our toes.

    Reply created 22 Oct 2021
  • Review from Customer of Northwood Roofing Ltd.
    Rating: 1 out of 5
    Review left on 18 May 2020

    Poor worksmanship / Poor customer service

    Our Strata awarded a gutter replacement contract to Northwood, in 2019. What seemed +ve, with all the good reviews, become an experience in frustration. The quality of work was poor, with numerous oversights and careless attention to detail - including even the most basic! Despite several calls, e-mails and reassurances by Northwood to return and correct the anomalies, we continue to wait, month after month, from well before the pandemic. Would NEVER refer N/Wood to anyone. No integrity/honesty.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Built-in gutter membrane repair

    I was impressed by the new roofs the crew installed for my neighbors so I asked Jesse if he could patch all my built-in gutter membrane seams. He looked at them immediately and got me a quote. The best part was that he went the extra mile to fit me in before the rains started. Great and knowledgeable crew, cleaned up everything when job was finished . ( Now it can rain!!! ) Job well done.

    Answer from pro:

    Thank you so much for your response! I am glad we were able to accommodate your job and make sure those gutters were sealed before this monsoon hit! I will be sure to forward this review to Jesse and his crew for them to read. Have a wonderful and leak free rainy season!

    Reply created 14 Sep 2018
  • Review from North Delta resident
    Rating: 5 out of 5
    Review left on 3 Sep 2018

    roofing

    everything from the quoting, to the amazing one day service (which included a torch on area as well as shingles) to the clean up. Can't say enough. Plus, their price was lower than 3 of the 5 quotes I received.

    Answer from pro:

    Thank you so much for your kind words! I am so happy that you are pleased with the service you received from Northwood Roofing! Thank you kindly and we look forward to working with you in the future!

    Reply created 4 Sep 2018
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