Windowtech reviews (653)

Review from sean payne
Rating: 5 out of 5
Review left on 5 Oct 2024
Window Installation
I recently had new windows installed in my home, and I couldn't be happier with the experience! From start to finish, the process was smooth, professional, and exceeded my expectations. The team was punctual and took great care to ensure everything was done to the highest standard. Our installer, Vladimir, was absolutely fantastic. He took the time to explain the installation process, answer all of our questions, and made sure that everything was installed perfectly. As well, he made sure to clean up our place very thoroughly after the installation. We have already noticed the noise reduction since installing the windows. I would highly recommend this company.
Answer from pro:
Hello Sean, Thank you for your 10-star feedback! It was an absolute pleasure doing business with you! We always strive to not only provide the best products but service as well to ensure our customers complete satisfaction! We thank you for your continued support and hope to assist you again in your future home improvement projects! Windowtech Team
Reply created 7 Oct 2024
Review from Customer of Windowtech
Rating: 0 out of 5
Review left on 1 Oct 2024
Door Replacement
WindowTech replaced my basement door. The other companies that came out pointed out that the door was sized improperly by the builder. The opening between the concrete walls is 38 inches, but a 32-inch door was installed and the outside was parked over with cement. This caused rotting over the years. The other companies recommended going with a 34 or 36-inch door. WindowTech came out and said they would fix the framing and install a 34-inch door at no additional cost. However, when the contract came in, it specified a 32-inch door. I called the sales rep, and he said not to worry; when the installer comes out to measure, if the opening is big enough for a 34-inch door, they would install a 34-inch door. After the installer came to pre-measure, I spoke to WindowTech, and they confirmed that a 34-inch door would not be a problem. They were supposed to install it in 4 weeks, but I got a call saying the door was damaged in transit and had to be remade, causing a couple of weeks delay. Two weeks later, they called me and tried to push the installation out another six weeks. I was not happy with this, and they managed get the door 2 weeks later. The 32-inch door was installed on May 29, 2024. The builder had used scrap pieces of 1 inch boards stacked to between the 2x4 framing and the door frame. Some of this was removed. I now have a less secure door, and the caulking has gaps in it. I called WindowTech, and they were supposed to put in a service ticket to have this re-done. It has been 4 months, and I am still waiting for the service call. Stay away from WindowTech. Get everything in writing.
Answer from pro:
Hello, We are sorry to hear about your negative experience with our company. Customer service and our products is what we pride ourselves on and strive to provide the best in the industry. With that being said please note the door you had ordered was made to your exact specifications as written and explained to you and documented on your contract. We do apologize for the delay but unfortunately untimely accidents do occur here and there and although we try our best to minimize these occurrences they do still happen from time to time and we tried our best to rectify the issue to the best of our capabilities. Please note that the door you received as with all our doors are made and installed up to Ontario codes so please do not worry about the security of your door. We do apologize again for any inconveniences we may have caused you and if there's anything we can do to assist you from here please do not hesitate to reach out to a member of our team for further assistance. Windowtech Team
Reply created 18 Oct 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Sep 2024
Product and Service
We received a few estimates from different installers but we selected Window Tech because salesman came to the house very well prepared as well as brought models to show us and took the time to answer our questions, which was greatly appreciated. After we signed the contract, the windows were installed neatly and in a timely fashion. Our great experience from day one to the end we are very happy with work done by Windowtech professionals I would highly recommend Windowtech to our family and friends.
Answer from pro:
Hello Ali, It was a pleasure doing business with you! From beginning to end we strive to provide our customers with the best most hassle free services available along with the best products! We thank your again for your continued support and hope to assist you again in your future home improvement projects! Windowtech Team
Reply created 3 Oct 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Sep 2024
Window Replacement
Recently I decided to replace several main windows in our home. I contacted 4 companies of which one was Windowtech. After reviewing each quote I decided to go with Windowtech. From day one when the salesman came to the house to give the quote to the final day of installation I received amazing service and professional care. The installers arrived on time and completed the work with the utmost care and attention. The clean up was super quick and there was zero evidence of the work that was just completed! I cannot be happier and would highly recommend Windowtech to my friend and family.
Answer from pro:
Hello Stephen, Thank you for your 10-star feedback! It was a pleasure working with you on your project! We always strive to provide the best products and services possible to make it as hassle free of a process possible! We appreciate your kind words and continued support and hope to get the opportunity to assist you in your future home improvement projects! Windowtech Team
Reply created 30 Sep 2024
Review from Customer of Windowtech
Rating: 5 out of 5
Review left on 27 Sep 2024
Sliding door installation
Exellent workmanship, Exellent product very clean and very fast will recommend for everybody looking for new doors.
Answer from pro:
Hello, Thank you for your 10-star feedback! We appreciate your kind words and for trusting us with your home improvement project! We thank you again for your support! Windowtech Team
Reply created 30 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Sep 2024
Front door
Its a great project and good success service I will definitely recommend to everyone if you need any things call them thank you
Answer from pro:
Hello, Thank you for the glowing feedback on your experience with our team. We appreciate you entrusting Windowtech with your home improvement projects and look forward to working with you again! Windowtech Team
Reply created 7 Sep 2024
Review from Customer of Windowtech
Rating: 5 out of 5
Review left on 16 Aug 2024
Amazing company
Such great service such great work. Highly recommend I had My two doors done and Im booking them to do my windows next. Absolutely loved the job, very efficient and attention to detail was impeccable.
Answer from pro:
Hello, We appreciate you taking the time to review our company and our work, and thank you for your 10-star feedback! We are thrilled to hear you are enjoying your new doors and look forward to assisting you with your home windows next! Windowtech Team
Reply created 27 Aug 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Aug 2024
Window and Patio Door Re&Re. Excellent Worker
Window Tech Windows did an excellent job with the re and re of my mothers patio door and new windows. The team was professional, patient, and ensured everything was installed perfectly with no defects. I highly recommend them for their top-notch service!
Answer from pro:
Dear Rose, It was a pleasure working with you and your mother on your home improvement project! We would like to also thank you for your kind words and your 10-star feedback! On behalf on our team we hope you enjoy your new windows and patio door and hope to assist you again in your future home improvement projects! Windowtech Team
Reply created 27 Aug 2024
Review from Customer of Windowtech
Rating: 5 out of 5
Review left on 4 Aug 2024
Great windows, great service!
Using the "Canada Greener Homes" initiative, I used Windowtech's services to change 8 windows in my home. I met with 3 companies before choosing Windowtech. I chose Windowtech based on the quality of the windows, the personability of the sales rep (Dmytro), and the knowledge / years of experience of the company. The installation went smoothly and I am very happy with the windows. The customer service of everyone I interacted with was excellent - I received accurate and timely communication, everyone was helpful and responsive with my inquiries and requests, and resolved any issues in a timely and satisfactory manner. I would recommend Windowtech if you are looking to replace your windows.
Answer from pro:
Hello, We're so glad that you're loving your new windows and that you enjoyed your entire experience with our company. Please keep us in mind for any future projects. Thank you for your business! Windowtech Team
Reply created 12 Aug 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 30 Jul 2024
Blinds and Patio Door
The patio doors look solid and durable. I like the overall finish. The installers did an excellent job. The capping is perfect! The blinds functioned and works as explained to us. The installation was quick and perfect.
Answer from pro:
Hello Alfredo, Thank you so much for your kind words and your 10-stars! We are delighted to hear that you are pleased with the service provided by our team of professionals. Your business are greatly appreciated! Windowtech Team
Reply created 6 Aug 2024