Your Painting Your Way
Your Painting Your Way reviews (849)
Review from HomeStars user from North York Review left on 4 Oct 2025Rating: 5 out of 5Review from HomeStars user from Toronto HomeStars user from Toronto
Review left on 3 Oct 2025Rating: 5 out of 5Review from HomeStars user from Burlington, Ontario HomeStars user from Burlington, Ontario
Review left on 2 Oct 2025Rating: 4 out of 5Review from HomeStars user from Mississauga HomeStars user from Mississauga
Review left on 2 Oct 2025Rating: 3 out of 5Review from Grace, Richmond Hill Grace, Richmond Hill
Review left on 2 Oct 2025Rating: 5 out of 5Exterior painting: Detached houseI am very satisfied with the results of this project. Like many painting companies, the person who responds to the quote and arranges the contract is not the person who does the job. The outcome is completely dependent on the painter/contractor and ours was Ray who was outstanding. He was detailed, conscientious and took great care and effort to do what it took to do the job right. Ours was challenging with many prep and repairs needed before painting and Ray is very skilled, experienced and hard-working and made sure we were happy with the results. Thank you for a great job done.Review from HomeStars user from Toronto HomeStars user from Toronto
Review left on 30 Sep 2025Rating: 5 out of 5Review from HomeStars user from Mississauga HomeStars user from Mississauga
Review left on 27 Sep 2025Rating: 1 out of 5Exterior painting: Semi-detached houseOverview The initial impression of the organization was professional; however, the overall experience was disappointing. Key Concerns • Subcontracting Issues: o The individual who provides the quote is not the actual painter. o Communication becomes challenging due to subcontracting, leading to confusion over who to address concerns. • Pricing Discrepancies: o Chose the company based on: Professional presentation. Significantly lower quote compared to competitors. o Experienced unexpected additional costs during the job, indicating potential hidden fees. • Additional Charges: o Job renegotiation occurred after starting: Claimed additional payment was necessary for services not included in the initial quote. Example: Required a lift jack for the top spire at an extra cost of $1,000. o Raises questions about the accuracy of the initial quote and site survey. Quality of Work • Incomplete Work: o Areas left unpainted. o Issues with paint chipping. o Leftover painter’s tape on-site.Answer from pro:
We identified the customer who posted the anonymous review and I’ll meet them personally to address concerns and ensure satisfaction. We value our clients’ trust and resolve issues promptly. The client is covered by a 2-year all-inclusive warranty for any dissatisfaction. To clarify a few points: 1. Our onsite foreman represents us, resolving matters immediately, and I’m always reachable. The client was away during the job, and we took full responsibility to complete it. 2. The wood was in very poor shape (photos attached) and was professionally restored — a specialized service few offer affordably. 3. A 30-ft high spire was included free due to its small area. 4. A 40-ft ladder couldn’t reach it because of a roof section; we advised a boom was needed but not cost-effective. Though the spire was free, we refunded 15% of the project cost. 5. All quoted work was completed, and the client paid only the reduced amount. We look forward to resolving this soon.
Reply edited 9 Oct 2025Review from Irene Gerritsen, Cambridge Irene Gerritsen, Cambridge
Review left on 26 Sep 2025Rating: 5 out of 5Interior painting: Walls, CeilingsAwesome job done. We were impressed with the entire process. We would highly recommend them.Review from HomeStars User, Cambridge HomeStars User, Cambridge
Review left on 25 Sep 2025Rating: 5 out of 5Review from HomeStars user from York, Ontario HomeStars user from York, Ontario
Review left on 21 Sep 2025Rating: 4 out of 5