Home Painters Toronto

Rating: 4.9 out of 5

Home Painters Toronto reviews (872)

  • Review from Customer of Home Painters Toronto
    Rating: 5 out of 5
    Review left on 19 May 2017

    House main floor - Kitchen, Living/Dining Room

    Brian was very prompt coming & professional in his evaluation. Darren and Noel did an excellent job painting. I will definitely recommend Home Painters of Toronto. Hope to see you for the next project

    Answer from pro:

    Thanks for taking the time for your feedback and I'm glad Darren and Noel took care of you. Please keep in touch and contact us anytime. Brian

    Reply created 21 Jun 2017
  • Review from Jessica Rhee
    Rating: 5 out of 5
    Review left on 18 May 2017

    Move out paint job

    We had used Home Painters about 3 years ago when we moved in and had good service. Decided to go with them again for the move out painting (to sell the condo). Vito and Darren (painters) and Joe (manager) were all great to work with, and they did a wonderful job around the condo, given that it wasn't an easy job because our condo is 14' tall. Thanks especially to Joe for communicating with us throughout the job and making sure we are satisfied with what we got. We sold the condo in 4 days :)

    Answer from pro:

    Hi Jessica, I'm so glad Vito, Darren and Joe took care of you and the job went well. Please keep in touch and thanks again for your feedback! Brian

    Reply created 21 Jun 2017
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 14 May 2017

    House painting

    The first painter that came did not have any drop sheets or a ladder. She was also quite rude telling me to leave the rooms that she was going to paint because it bothered her. That was a mistake as she got paint droplets on almost every item in my house. A few items were damaged while she was painting. The nail holes in the Walls were not all repaired as per the agreement. There were areas completely missed. When the painter said she was finished she left without a final walk-through. When I contacted the company it took 3 days for them to get back to me. One person was sent to try to repair the horrible job done. After several more calls to the company they sent one more painter. After 3 days and more calls to the company they sent 4 painters. This was only for 1 day after which they said they were done. There are still droplets of paint on my belongings, there are still nail holes needing repair, there are still spots that were missed, and now I can't seem to get them to call me back. I was offered less than a 20% discount that was also supposed to cover the cost of repairs of damaged items. This is a very unprofessional company. Since the complaint, the owner has contacted me and we have come to a mutual resolution. He has assured us that he will personally take care of the unprofessionalism of the staff involved.

    Answer from pro:

    Hi, I really apologize for your experience. I'm in the process of getting in contact with you now. From what I understood Jorrit and Joe were taking care of you but I'll be happy to discuss this with you and do what I can to address your situation. Sorry for any inconvenience this has caused you and I'll be in touch with you shortly. Thanks Brian

    Reply created 14 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2017

    One bedroom condo

    From the initial consultation to the 'paint day' and follow up with the supervisor everything went smoothly. The ultimate job of painting a condo (walls, ceilings and trim) was done quicker than expected with a great result. The painter Leah was friendly and thorough. I'd recommend using this company.

    Answer from pro:

    I appreciate you taking the time for your feedback and kind words. Please keep in touch! Brian

    Reply created 22 Aug 2017
  • Review from Customer of Home Painters Toronto
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    From a Mess to a Brilliant Home Improvement

    After firing a contractor that damaged rather than repaired our home and interviewing a dozen painters, I found Home Painters Toronto online. Affiliated to Home Depot I was hoping they would have insurance and other standards in place. I asked them to come for a quote. I was impressed with Ryan who came in for the quote as he offered to help repair the mess that another had left and agreed to improve our home with his team. I had a few team members come by but once the work got underway with a chosen few I knew I was in good hands. Everything I asked for got done with attention to detail and in a timely manner. Richard and Joe were amazing. I even have had repairs that I noticed after the end of the job and they came back to fix everything so that I would be happy. I went from having the worst contractor damage my home to having the most careful and caring contractor in Home Painters Toronto, repair and improve my home. I had the whole place painted, new curtain rods installed and new curtains hung as well as various handyman work done, well and meticulously. I was also referred to other industry contacts when I needed help with something that Joe or Richard could not provide. They go out of their way for their clients. Finally staff at the main office are courteous, helpful and return calls promptly. Just for that I highly recommend Home Painters Toronto with absolutely no reservation.

    Answer from pro:

    Thanks so much for taking the time for your feedback and we are so happy it ended up well in the end. Please keep in touch and if you have any questions whatsoever don't hesitate to call us. Brian

    Reply created 22 Aug 2017
  • Review from Customer of Home Painters Toronto
    Rating: 5 out of 5
    Review left on 25 Apr 2017

    Painting of house for real estate sale

    After contacting and interviewing a number of companies for our rather large painting job for the house we were getting ready to put up for sale we settled on Home Painters Toronto. They use quality Benjamin Moore products and at the Benny Moore store the sales person said we made the right choice. The price was the most competitive and they completed the job to our satisfaction. They totally stand behind their guarantee and if you are not satisfied they will come back and make it right till you are. This alone is a very good reason to pick this company to meet your painting requirements...the peace of mind knowing that they stand behind their service and back up their guarantee and do it with professionalism and respect for the customer's hard earned money! Would not hestitate in the least to recommend this company and if I had to look for a company to complete any painting jobs I might have in future they would be the first company I would pick up the phone to call.

    Answer from pro:

    Thanks so much for your kind words and glad things worked out so well in the end. Please keep in touch and call anytime. Brian

    Reply created 26 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2017

    Very Impressed!

    We hired Home Painters in 2015 to paint our newly purchased condo - it was a kaleidoscope of crazy bright colours and we asked to have everything painted white for a blank slate in our new home. The consultation was fun, they were able to match our schedule for a visitation before we took our closing date and he answered all of our picky questions with great confidence. He talked us through our colour selection and offered great advice. We were amazed that the whole place was repainted in just 2 days (the place was empty) and there was no extra clean up for us. It was a very low-effort project for us, we were made to feed confident in their services and were not dissapointed!

    Answer from pro:

    Hi Kathyrn, Thanks for taking the time for your feedback. I'm glad we finished on time and it all worked out in the end. Please keep in touch and look forward to hopefully working again in the future with you! Brian

    Reply created 26 Apr 2017
  • Review from chantale
    Rating: 5 out of 5
    Review left on 20 Apr 2017

    Bedroom, powder room

    Working with Home Painters was a great experience. I filled out a quote request on homestar and got a call the next morning. Brian came by the very same evening to do so. The project was painting the master bedroom and adjacent room. Ajusting the french doors between the two rooms. Also painting the powder room. I noticed a little imperfection on the accent wall ( I'm very fussy). Dennis the manager came by to do the quality check and told me not to worry, it will be taking care off. He came back the next morning to do the repair himself. NOW this is what I call satisfaction garanteed!!! Thank you Darren and Dennis.

    Answer from pro:

    Hi Chantale, So glad you were happy with Darren and Dennis. Please keep in touch and call us again anytime. Look forward to hopefully working with you again soon! Brian

    Reply created 26 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2017

    Painted living , dining,bedroom, hall,landing.patching right thru.

    Work was extensive with lots of patching first. Bedroom,upstairs hall got 3 coats due to color change Living,dining room cut ins were precise and clean. Sam and Vince did a great job with Joe the field mgr. checking in daily. Job was to take 3 days done in 2. Great work guys, would recommend this company to anyone. Also Keith did a great job on the paint color and quote.

    Answer from pro:

    Thanks so much for deciding to work with us and I'm glad you were happy with my crew Sam and Vince. Please keep in touch and don't hesitate to call us anytime. Brian

    Reply created 26 Apr 2017
  • Review from Customer of Home Painters Toronto
    Rating: 5 out of 5
    Review left on 13 Apr 2017

    Livingroom ceiling painted and attractive Molding added.

    Home Painters Toronto made my experience of improving several rooms in an old house a satisfactory one,..... no mess, no mistakes, no problems. The results are excellent. The price was reasonable. The staff were attentive, prompt and friendly.

    Answer from pro:

    Thanks again for working with us and I'm glad the results met your expectations. Please keep in touch and I hope we can work again soon. Sincerely Brian

    Reply created 26 Apr 2017
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