Home Painters Toronto reviews (872)

Review from HomeOwner
Rating: 3 out of 5
Review left on 13 Dec 2014
high end home painting
I was sold on the company by Scott who really gave me a marketing pitch that resonated with me. I've been in the building business for over 35 years and I wanted a quality caring contractor who would not only do a quality job but be extremely careful in removing and replacing the art and furniture to the exact way they found it. The painting job was decent but everything else wasn't. Unfortunately they failed to "walk the talk" as Scott promised in his "talked the talk". They did a decent job of painting but their organization was abysmal. Initially they sent a guy who reeked of nicotine. He went home 30 minutes later. Then they sent in a guy who only worked from 9:15 am - 3 pm. He went packing. It took a lot of talking and many phone calls to have the men work until 4:30 - 5 pm. Organization on the job was missing and left a bad taste in our mouths. Too many times we had to remind them of their contractual obligations. In the end the job was finished within the time line but the question being: would I use them again, the answer is no. They need to organize themselves better and have on-site daily supervision, a must. Unfortunately they relied on the on-site painters to organize and meet the contract terms. Not a good idea.
Answer from pro:
Hi Peter, Thanks very much for spending the time to give us feedback on the job we just completed. I just want to start by saying I sincerely apologize if the process wasn't up to your expectations. As a business owner I really try to take as many measures possible to give you the client as pleasurable an experience as possible. Having said that, I can honestly say that we really did try to meet all your needs on this project including time deadlines, specific working hours requested, furniture being put back daily, finishing each area before starting another, progress reports etc. On top of your requests throughout the job duration, we also made 100% sure the quality of the job was never compromised no matter what the circumstance. Regardless, I'm sorry we failed you in the actual job process, and I appreciate your feedback on that, since we can use this experience to make us a better business for future clients. Despite the job being paid and completed, I still would like to go above and beyond in order to take care of you. So please contact me any time and if there is anything I can do for you, even after the fact, feel free to call me anytime and I'll be there for you. Thanks again. Brian
Reply created 15 Dec 2014
Review from Rafi Tolmal
Rating: 5 out of 5
Review left on 11 Dec 2014
Painting main level of home
I found Brian from home stars. He came out and gave me a very reasonable quote on painting the main level of the house. His team showed up and performed the task very professionally Will be using him in future again and would highly recommend him to others.
Answer from pro:
Hi Ralph, Thanks for the feed back and feel free to keep in touch anytime! Brian
Reply created 13 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Dec 2014
Apartment painting, walls, doors, frames, ceilings
I booked Brian and his crew because they had a great reputation on homestars and a fabulous website. He gave a very reasonable quote and I felt comfortable using them. They definitely did not disappoint me. The crew was on time, clean, courteous and always respectful of my belongings since I have a lot of furniture. They even would provide me daily updates and asked me if I was happy with everything each day. Because of that they are without a doubt a 10 out of 10 and I have no problem recommending them in every aspect of the job. Choose them you won't be disappointed!
Answer from pro:
Hi Andy, It was great getting this job done for you. Please call me if you have any questions about anything. Brian
Reply created 13 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Dec 2014
Water Damage from contractor to dining room ceiling and wall
I had a bathroom renovation done approximately 1 year ago the contractor put grout down my toilet causing the water to back up and pour through my dining room ceiling and wall there was approximaely $10,000 in water damage done from this contractor the portion that Home Painters did was to repair the ceiling and wall this required a portion of the hall way steco ceiling to be scraped the entire main floor ceiling including kitchen, living room dining room, hall way and foyer all had to be painted one wall had to be scraped and replastered and one bulk head they did an amazing job, looks like new and you can never tell there was ever any water damage done to the main floor. I would highly recommend Home Painters for any job no mater how big or small They were professional, quick and did the job to perfection.
Answer from pro:
Hi Noelle, Really appreciate getting the job done for you and the kind words as well! Brian
Reply created 10 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 27 Nov 2014
House Painting
Brian is a professional. He has the best sales pitch and showed genuine interest in his profession. I was not completely satisfied with the painting and he came back to fix it.
Answer from pro:
Hi Flora, Thanks so much for your feedback and giving us another chance to make it right for you. Keep in touch and if there are any problems or questions, you know I will always be there! Sincerely Brian
Reply created 2 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Nov 2014
Ceilings and painting
Outstanding work and complete professionalism from the team at Home Painters. The job was perfect, complete quickly with minimal disruption to my life. I will hire them again in the future.
Answer from pro:
Hi Lisa, Great to hear you were happy with the job and thanks for the feedback as well! Keep in touch. Brian
Reply created 10 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Nov 2014
Prep, prime and paint garage doors
I contacted Home Painters after having new garage doors installed. Due to the non standard size of the doors they had to be custom made out of wood. I needed to have them primed and painted before it got too cold out to do so and time had almost run out. Brian got back to me the same day and had a painter (Zoran) at my house the very next morning! He did an excellent job and cleaned up everything perfectly once he was finished. Very nice guy as well :) They also followed up with me a couple of days later to make sure I was happy with everything. The whole experience was very smooth and trouble free. I definitely recommend Brian and his crew.
Answer from pro:
Hi Sandra, It was a pleasure getting this done for you and just in time for the cold season. Thanks for the kind words and please keep in touch and call me if you have an questions! Brian
Reply created 10 Dec 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Nov 2014
Apartment painting
We would like to thank Home Painters Toronto for excellent work on our apartment in the past two days. We are happy and impressed with your service. We are especially grateful to Artan Adzaj and his painting partner Lucy for their first-rate professional work. They arrived on time on Monday and Tuesday, worked quickly and efficiently, and completed the job on a tight deadline to a higher standard than we anticipated. This is an old building, and the walls were irregular and in poor condition. With his evident work experience and professionalism, Artan transformed and improved the appearance of the apartment in just two days. His painting repair work in the bathroom and kitchen were especially appreciated because both areas were difficult, and required extra effort. When they were finished the painting, Artan and Lucy and their assistant asked us to inspect their work, and then they cleaned up all their tools and supplies, and the floors, too, and left our apartment in immaculate condition. They were friendly and courteous workers, and it was a pleasure to have them in our home. It pays to hire a professional! Please don't hesitate to pass on my name and email if your future customers want a positive reference about your company. We couldn't be happier.
Answer from pro:
Thanks again for the kind words Linda. Please call me if you have any questions and definitely keep in touch! Brian
Reply created 12 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Nov 2014
Interior house painting
Home painters came to fix my bathroom and ceilings since it was peeling really bad from the previous job. They came and fixed the walls and sanded them smooth. We are so happy at the result and they were so professional throughout the entire job. Thanks and highly recommend Brian and his crew for jobs in the future.
Answer from pro:
I'm glad we could fix the plaster damages. It was a pleasure working and getting it done for you. Call me anytime! Brian
Reply created 12 Nov 2014
Review from Mike Stok
Rating: 5 out of 5
Review left on 4 Nov 2014
Living room ceiling & walls renovation
Home Painters Toronto took on the challenge of de-texturing a ceiling, adding crown moulding, and finishing the baseboards and quarter round in a "slightly irregular" living room in an 1870's house. Hector showed up promptly every day, sealed all the closets up against dust, and cleaned up at the end of every work day. He has great attention to detail and explained to us what was being done. The end result is fantastic, and the room has been transformed.
Answer from pro:
Hi Mike, Thanks for the kind words and glad to get it done for you! Please call me if you have any questions. Brian
Reply created 12 Nov 2014