When we were originally looking for a "trustworthy" duct cleaning company (yes, they are a rare!), we decided to turn to HomeStars for honest reviews. Dave's Duct Cleaning had pretty good reviews so we decided to give them a call. We had simply filled out their online quote request form - and within a couple of hours received a phone call from Stanley. He was very patient and went through the whole project scope in details. He emphasized that there are add'l optional services available - but they are totally to our discretion. An appt. was booked 2 weeks out.
On the day of the job, the technicians called ahead notifying us that they were enroute - and arrived exactly when they said they would. There were 2 technicians - Brendan and Scott. They were very polite, professional and respected our house. They were careful bringing equipment in, made sure walls/doors didn't get scratched, and constantly kept us updated on the progress. They showed us before and after pictures - what a difference! They even vacuumed nicely after they were done.
We had requested the dryer vents to be cleaned as well (at add'l cost) - however upon inspection Brendan advised us that it was quite clean and didn't require any cleaning. We greatly appreciated the honesty and straight-forwardness.
We're glad we didn't fall for those "$99 special" calls we all receive everyday! Dave's Duct Cleaning did a fantastic job - and well worth the money.
From beginning to end, it was a very pleasant experience dealing with Dave's Duct Cleaning. We'll definitely recommend them to others.