Davesducts

Rating: 5 out of 5

Davesducts reviews (953)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2015

    Duct cleaning

    At every part of the process, from their prompt and courteous reply to my request for a quote, to their follow-up after the job was done, I am impressed and completely satisfied. The guys that did the job were polite, thorough and took time to show me before/after pictures. I highly recommend them. Before/after pic included.

    Answer from pro:

    Hi Peter - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We are very keen to share and educate our customers. And we are firm believers in treating others the way we'd like to be treated. Glad we were able to help. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 13 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2015

    Air duct cleaning

    I've heard stories about duct cleaning companies doing the bare minimum and, as it turns out, that wasn't the case with the first vendor I used to clean my air ducts 5 years ago. The same is true about Dave's Duct Cleaning, who visited our home yesterday. In a smoke-free and animal-free home, it may have been premature to clean the ducts within 5-6 years. But, we finished our basement last winter and wanted to ensure our air ducts were clear of drywall dust and any other material. Throughout the 2 hour job, both Brendan and Scott were detailed in their cleaning and responsive to my questions. The entire process was hassle-free and it was my pleasure to invite Brendan and Scott into my home. I was impressed with the two technicians and the job they completed. I was even more impressed when it came time to pay. You see, my home has 24 vents and I had anticipated paying the $5 for each additional vent above the minimum of 15. Yet, because my air ducts were in good condition, I had to only pay the minimum charge: $299 for 15 vents. Dave's Duct Cleaning has earned a new advocate. A job well done deserves recognition!

    Answer from pro:

    Hi Chris - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Our process includes assessing the cleanliness of your HVAC system first - when done properly the frequency of cleaning is typically 5-7 years, under NORMAL living conditions; that means - no renos or pets and provided the system is cleaned properly. In your case, a major reno could constitute grounds for remediation, especially if no protective measures were taken by the contractor to maintain the integrity of your HVAC system during renovations (which is the last thought a contractor would typically have - which is understandable). That said, we're 100% transparent about the service we're providing and will always work in your best interest. Glad you experienced this first hand! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 13 Oct 2015
  • Review from N. Dhir
    Rating: 5 out of 5
    Review left on 8 Oct 2015

    House and Dryer Duct cleaning

    I never thought I could have such a pleasant experience with duct cleaning. Our dryer ducts were clogged and causing the fire alarm to go off from the high levels of humidity. We thought we might as well have the ducts to the whole house cleaned out too since they never have been. We hired Dave's Duct cleaning for both services. The two gentleman assigned to us arrived on time and started with the dryer. Our home has a very odd duct system and the guys had challenges ahead of them, including getting onto our third story roof in the winter to clean out the vents. A typical job would take them less than an hour, but because of the complications with our system, it took them two. They never complained, they explained everything they were doing as they did it, and even did a minor repair along the way free of charge that involved having to drive to our local home depot. We are so grateful to them, because other companies would have doubled the fee because of the added work and risk. Then when it came time to clean out the ducts, they discovered we had a high velocity system which doesn't involve the same amount of work on their part, so they did a quick clean up, showed us the before and after photos, and didn't even charge us for it! I have never dealt with such honest and conscientious contractors before. I absolutely recommend Dave's Duct Cleaning to anyone who needs this service.

    Answer from pro:

    Hi N.Dh - Thanks for the positive feedback. We remember your situation clearly; almost a year ago that we serviced your home. Appreciate the effort to share your sentiments of our service with others on Homestars. Addressing our customers concerns is very important to us. The concerns you had with your dryer vent were a challenge to address considering the location and limited access available to us. But happy we were able to oblige. As for your HVAC system, high velocity systems are typically easier to clean because all our efforts are focused on the return side of the system. Our goal is to help our customers - and we'll never take advantage of that. Should you require any additional support, please don't hesitate to reconnect. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 9 Oct 2015
  • Review from dayeo
    Rating: 5 out of 5
    Review left on 6 Oct 2015

    Duct cleaning

    The service went very well - the service men were here at the scheduled time, took time to explain the service and answer any questions, were very efficient in doing their work, took the estimated time to complete, cleaned up everything when complete, and showed me pictures of the ‘before’ and ‘after’. We are very happy with the service and found the cost to be reasonable for the work done.

    Answer from pro:

    Hi Dayeo - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We are more than happy to field any questions you have regarding the service that we're providing for you in your home. Before/After pictures are mandatory with every service and we're glad we were able to service your home in the suggested time. Depending on various factors - the length of time it takes to clean and remediate can vary. As for cost, we do our best to remain competitive and fair considering the investment we make on certifications, and technology/equipment to ensure this service is performed properly and thoroughly. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 6 Oct 2015
  • Review from John Sutherland
    Rating: 5 out of 5
    Review left on 30 Sep 2015

    Duct cleaning

    My wife and I were very impressed by the work done by Dave's Duct Cleaning. Mark and Kevin showed up at the time promised and did a highly professional job. We could notice the difference in our home almost right away. Great value for the money.

    Answer from pro:

    Hi John - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We strive to exceed expectations every day and glad we didn't disappoint. Our goal has always been to improve the indoor air quality of our customers homes and glad we succeeded. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 30 Sep 2015
  • Review from Customer of Davesducts
    Rating: 5 out of 5
    Review left on 29 Sep 2015

    duct cleaning

    We were very impressed with your professionalism & efficiency. You were very proactive in sharing your explanation of the process involved and answered all of our questions. You and Scott cleaned up and left the house the way you found it. You were courteous. We would be proud to recommend your company to any future client.

    Answer from pro:

    Hi Leona - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. All our teams are very conscientious of our customers and their homes. Brendan & Scott are very mindful to this. We take our work very seriously and want only to help homeowners understand everything about the service we are providing. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 30 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2015

    Duct cleaning

    We found this company online and thought we would give it a try, and we liked the Bryan baumler approved tag. It turned out that they were better than we expected! They were not only very clean and thorough, but courtious and careful to let us know, that even though they had to take off the air return vents, they made sure not to make a mess of the paint job around the edges of the vents, even though I told them it was okay, because we had to repaint anyway. Everything was explained to us in detail and pics from their camera we're shown to us, so we could see how dirty our dryer vent really was!!! Yikes!!! It was an awesome experience and we will be using this company again for sure!!!!

    Answer from pro:

    Hi Jennifer - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. I'm glad that we didn't disappoint! We take our work very seriously and glad that it shows. We work with Bryan and his team because they too have a strong sense of doing jobs properly and thoroughly. Taking pictures are especially important to us because they allow us to share the efforts of our work and they also serve to let us know when to stop cleaning! :) Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 28 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2015

    Duct cleaning in century home

    Dave's Duct Cleaning was recommended by another co, that was unable to come as far as my town. Brendan and Scott did a great job on the 16 vents (mixed bag bec house is 100 plus y/o). Communication with the company and workers was exemplary. I would not hesitate to recommend them again.

    Answer from pro:

    Hi Dougalls12 - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We have a very wide service area and are glad we were able to perform our service in your home. 100 year old homes have many surprises, but we're up for them! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2015

    Duct Cleaning

    Dave's Ducts was recommended by a friend and didn't disappoint. They were friendly, patient (we rebooked 3 times) and professional. The job was thorough and professional and we have the photos to prove it! Very reasonable rates and not trying to sell us a bunch of unnecessary extras.

    Answer from pro:

    Hi Ruby - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. We do our best to be flexible with our schedule and happy to wait to provide our service in your home. Yes, PHOTOS are a MUST! It's the only way to show that this service was performed properly and to a high standard. As for extras, we're not interested in upselling - we call it like it is and will always do right by our customers! Should you require any additional support, please don't hesitate to reconnect. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 25 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2015

    Duct Cleaning

    We hired this company to clean the ducts. They did a very good job. They were familiar with our HVAC system, which is a high velocity mini ducted fan coil system. They answered all of our questions and provided before and after photos.

    Answer from pro:

    Hi Suz - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on Homestars. All our technicians are NADCA certified, earning the ASCS and CVI designations. This ensures that every technician servicing your home is qualified to do so. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

    Reply created 21 Sep 2015
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