Davesducts reviews (953)

Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Nov 2014
Duct cleaning
Excellent service from start to finish. Called to say they may be late due to complications at a previous job, but were only a few minutes past the appointment time. The two men who came were polite and very helpful in explaining the entire process. The before and after pictures were very reassuring of a job well done.
Answer from pro:
Hi L - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We do our best to stay communicative about our status and will always ensure you're up to date on everything we do when it pertains to providing the best experience possible. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. SIncerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 22 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Nov 2014
Duct Cleaning
I had Dave's duct cleaning out following a renovation. The two technicians who came were nice, professional and took the time to explain the process and showed me pictures. They called before showing up and were on time, worked solidly and there was good follow up afterwards. Overall I am very happy with their work. I would recommend them.
Answer from pro:
Hi Shayna - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on HomeStars. We're glad that we didn't disappoint! It's very important to us that we perform this service properly and that our customers are 100% satisfied with our efforts. Should you require any additional support, please don't hesitate to reconnect. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 14 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Nov 2014
Duct Cleaning
Incredibly reliable and professional team. Lots of heads up and confirmations of their arrival date and time. They were very clean and thorough during the procedure. The house was left virtually clean when they left, I didn't have to run a vacuum through the house like I did with other companies. Will definitely use them again.
Answer from pro:
Hi Vince - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. Communication and transparency is very important to us - we're committed to ensuring we always work in our customer's best interest. We look forward to being of service again in 5-7 years - perhaps even longer, if you continue to maintain a regular cleaning habit through the years. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 8 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Nov 2014
Duct Cleaning
I had a great experience. I had four little ones in the house at the time and the guys were very professional and friendly to myself and the children. One child slept through the whole process. They even took the time afterwards to help me find the problem in my daughters room. Highly recommended and was a great price. The before and after photos shocked me. They did an amazing job!
Answer from pro:
Hi Kristal - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We do our best to be mindful of your space while we're there to perform our service - karma is very important to us. And wherever possible, we'll always do our best to help. Glad you appreciated the photos. These are mandatory with every service - only way we know the system is cleaned thoroughly. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 8 Nov 2014
Review from Christine
Rating: 5 out of 5
Review left on 6 Nov 2014
Duct Cleaning
Brendan and Scott were efficient, thorough and really polite. I have a newborn baby and a barky little dog, and they were really mindful and thoughtful about our potential needs through the process. I was able to visit with my Dad the whole time while they did their thing. Great experience - well worth the price. Thanks again guys.
Answer from pro:
Hi Christine - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We do our best to be respectful and as unintrusive as possible when we perform our service in our customer's homes. Glad you had a great overall experience. Now, under normal living conditions - you need not worry about performing this service again for at least 5-7 years. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 6 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Nov 2014
Duct Cleaning
I must say that that the technicians at Dave's Duct Cleaning did an excellent job at my home and was the most pleasant all around experience. The technicians (Brendan and Scott) were very professional and friendly and had done a terrific job. We feel that, for the first time ever, the ducts were cleaned above our expectations (the technicians even found objects that were there when the house was built!). A key differentiator is that these guys show before and after photos - this gives customers piece of mind, keep it up! Forget the $99 duct cleaning services, these guys are the real deal, and I would recommend them to anyone for duct cleaning!
Answer from pro:
Hi Bruno - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. It's mandatory for us to take before/after pics - it's the only way we know when to stop cleaning! Our rates are based on the length of time required to clean an HVAC system properly. As the saying goes, "if it's too good to be true, it likely is". We do no more than 3 jobs a day and at a rate of $99 per job - it's impossible to stay in business. For this very reason, NADCA and QUADCA were formed. Our website and our company was founded on educating the consumer about this service and we're more than happy to help. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com).
Reply created 7 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Nov 2014
Duct cleaning
Just want to let you know how thrilled we are with the duct cleaning service provided. Having moved in to a new home recently, I have now dealt with several people coming to do work for us at the house. Brendan and Scott were the most friendly and professional of anyone I have had here. I was thoroughly impressed with the level of communication about what was being done in the house. The cleaning took away the strong pet odour lingering from the previous owners as well as allergy problems my husband was having. Dave's Duct Cleaning came highly recommended to us from friends and I will not hesitate to recommend you to others.
Answer from pro:
Hi Jenna - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We are 100% transparent about the service we are providing and want to be as informative as possible about the service we are performing in your home. Our goal has always been to improve the indoor air quality of our customers homes and glad we were able to help! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 5 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Nov 2014
Duct Cleaning
Also had Brendan and Shane to clean the ducts in my home after a very dusty renovation. Their professionalism was very much appreciated and made the experience easy. They explained everything and used photos from my home to explain the services provided. The work is now good for 5 to 7 years and so I fell that it was completely worth the paying more than other companies who wish to return on a yearly basis.
Answer from pro:
Hi Vanessa - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We're very serious about our trade and glad that it shows. Photos are the only way for us to know if the HVAC system is clean; per NADCA standards, if done properly and under normal living conditions - your system need not be cleaned again for at least 5-7 years. If you clean regularly and don't have any more renos/pets - you may even be able to prolong cleaning periods. In fact, if you install a HEPA filter - cleaning frequency can be prolonged for even longer. Our rates are based on the time it takes for us perform this service and the usual overhead to keep the doors open. We do our best to ensure we're as fair and equitable with our pricing which is why we standardize and publish our rates online. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 5 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Oct 2014
Duct cleaning
Had our ducts cleaned by Brendan and Scott yesterday. They were so great. They showed up to the house on time. They explained everything that they were going to do, step by step and kept us in the loop with their progress. They are super friendly, professional and showed us before and after pictures of our ducts. They did a fantastic job. I would highly recommend this company!
Answer from pro:
Hi Laura - Thanks for the positive feedback! We appreciate the effort to share your sentiments of our service with others on HomeStars. We take our work very seriously and glad that it shows. We're happy to share the pictures we take and more than happy to keep you informed of everything we're doing in your home. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 30 Oct 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Oct 2014
Duct Cleaning
We just had our ducts cleaned by Dave's Duct Cleaning. I was very pleased with the job they did, not only did they answer all my questions but they took the time to explain thing to me. Unfortunately did not get the names I didn't get their names but they were true professionals. I would certainly recommend Dave's Duct Cleaning to my family and friends.
Answer from pro:
Hi John - Thanks for the positive feedback! We appreciate the effort to share your sentiment of our service with others on HomeStars. Mark and Kevin were the NADCA certified technicians that serviced your home. Their names would also appear on the invoice you received. We're more than happy to help educate you about the service we're providing in your home. In fact, we welcome it. Should you require any additional support in the future, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)
Reply created 27 Oct 2014