Mr Rooter Plumbing Of Mississauga On

Rating: 4.8 out of 5

Mr Rooter Plumbing Of Mississauga On reviews (916)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2018

    Frozen Pipes

    We called Mr. Rooter when our water pipes were frozen. We spoke first with Arianne (who was friendly and reassuring). She gave us an approximate time of when the technician would be arriving and then called again when he was on his way! When Curtis arrived he was courteous, well mannered and knowledgeable. He explained what he had to do and then explained the pricing (no surprises). He was thorough and waited around for a few minutes to make sure no pipes had burst. We would recommend Mr. Rooter and will definitely call again if the need arises!
  • Review from Mustafa AbuKhadra
    Rating: 5 out of 5
    Review left on 8 Jan 2018

    Blocked Sewer

    Had a wonderful experience. I called Mr Rooter for an emergency on a Friday night. They were able to give me an appointment with in an hour of my call. Mr Todd White was very friendly and professional, he showed up on time, explained to me the issue and my options to fix it, and after he finished, gave me advise on what to do to avoid the problem in the future. I highly recommend Mr Rooter.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2018

    Backed up basement drain

    We had noticed our basement drain backing up (not fully into our basement yet, thank goodness) and, due to the cold weather, had to wait for over 24 hours for someone from the City to come and check the municipal line. Once we discovered it was on our side, we called Mr. Rooter right away and was told that, while they were busy, someone would be out in 4 hours. Within that window, at 9:00pm, Chris Ford was at our door. He was meticulous and narrowed our issue down to an outdated trap system that had been blocked. He took his time to explain to us our options and answer any questions. I really appreciate Chris spending the time (he stayed until after 11:30pm) to ensure we were comfortable. While we haven't booked the follow up work yet, I trust the team at Mr. Rooter for emergency calls for quick, efficient, and professional service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2017

    Hot water tank

    Amazing team of professionals. Chris Ford and Curtis are experts in their field with great customer service. Timely, courteous, professional and clean is how I would describe their work ethic. Thank you for giving us our hot water back!

    Answer from pro:

    Hello Annie, thank you for taking the time to share your positive experience with our technician Chris, Curtis and Mr Rooter. At Mr Rooter we respond in a timely fashion even completing the work for our customers. We are always operating in an "above the line" responsible, professional manner. Thank you Annie, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

    Reply created 15 Nov 2018
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 5 out of 5
    Review left on 28 Dec 2017

    good experience

    needed my kitchen faucet installed before I was having guests over for the holidays. the dispatcher booked me in right away and then called me before the technician was on the way. Todd was clean and quick, was very polite. Very professional employee.
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 5 out of 5
    Review left on 28 Dec 2017

    Leaky pipe and then some

    What a great experience from start to finish. First, Lori the dispatch was friendly and understanding and did her best to get someone here fast to fix the leak in our basement. After giving us a window of 6-9 pm she called back when she got an earlier window which was great! Neil and Curtis showed up within the hour and got right to work. Our main shut off valve needed to be replaced before the leak could be fixed so they worked on what they could while the city came to shut off and then turn on the water from the outside. They were professional and friendly and explained what they were doing the whole time. I really appreciate the care and courtesy through this process. I highly recommend them!
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    Clogged Kicthen Sink

    I had a clogged kitchen sink over the holidays and was in a panic. Was booked in the same day (which no other company could). I'm surprised they were working christmas eve but very happy. Todd unclogged the issue and did it with a smile. He needs a raise or a nice christmas bonus.
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 5 out of 5
    Review left on 23 Dec 2017

    Clogged bathtub

    I had Erik come out and fix my bathtub. He was very professional, courteous and super friendly, he did a fantastic job and cleaned up after himself. I would use Mr.Rooter again for any of my future plumbing needs! Thanks Erik!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2017

    Leak in basement.

    Todd was such a nice young man. Very helpful and knowledgeagble. Along with being well informed, Todd was quick to respond to the leaky shut off valve in my basement. The work was done in a timely fashion. Very assertive and respectful. Thank you for the work done! I will be recommending Todd to family and friends in the future.
  • Review from Customer of Mr Rooter Plumbing Of Mississauga On
    Rating: 4 out of 5
    Review left on 21 Dec 2017

    Connect new sink. Reconnect dishwasher.

    Plumber arrived on time. Friendly and polite. Honestly presented the details of the work needed to be done. Thought put into quality parts and service. A bit shocked at the price. It was over my budget but I needed to get my kitchen functioning again. I am glad there is a warranty.