We received great service from beginning to end with Windows Blinds Direct. Michael visited us the first week services began to re-open during covid19 in May 2020. Having in-home consultation was so helpful to choose silhouette blinds for our living and dining room. He even returned a few weeks later to add on black out blinds for our guest room. All was installed at one time in a few hours by Charles 2 weeks later. Though there was a mix up of one blind, Charles returned the week after to remedy it. All in all a very good experience that transforms the look of our home. We love our new blinds!