We had a large, complicated job of installing a swim spa into a hill, as well as installing pavers for our back patio, which also had a significant slope, and a hot tub on top of that. AHS gave us a reasonable price compared to other quotes we received, and was able to start fairly soon and work quite quickly. A major benefit of working with such a large company is that they have their own Bobcats, excavators, dumpsters, dump trucks, etc., so everything needed for the job site appeared and was taken away as soon as necessary, so the job went fast. AHS went above and beyond in terms of structural foundations, grading, and drainage. The retaining walls and concrete pad for the swim spa are probably more structurally sound than our 120-year-old house. Further, every person who came to our property was extremely nice and respectful, and the backyard, driveway, and street (where materials and vehicles were staged) were cleaned up every evening. Our neighbours even commented on how pleasant and professional the construction process was.
We had a minor miscommunication along the way regarding acceptable slope of the patio, but rather than gaslighting us or patronizing a couple of women homeowners into just accepting something we were not thrilled about, AHS's project managers were consummate professionals and worked diligently to redo grading to make us happy. Every contractor is great when things are going great, but inevitably something unexpected will happen with a large job, and how a company handles a difficult situation is truly the measure of their worth.
We are so happy with the work AHS did, we have in fact asked them for a quote to redo our driveway next.
