Action Home Services reviews (785)

Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Jul 2024
Pool Fix
We couldnt be happier with the work and service that we received from Action Home Services. We had a major issue with our pool and the guys at Action Home Services were exceptional. The Project Manager, Esteban (and his team) treated our pool like it was their own. The solution to our problem was not an easy one but they found a creative way to fix it and took care of it immediately. Each night you could see real progress and within a couple of days our pool was back in working order. The best part of the experience was that every night, you would not have known that they had done work (which included cutting through concrete which is very messy). They cleaned around the pool and even spray the dust off our flowers to ensure we were happy. This was a very stressful situation for us and the guys at Action Home Services made sure our minds were out at ease. Cant recommend this company (and especially Esteban and his team) highly enough.
Answer from pro:
Thank you for sharing your positive experience with Action Home Services! It's great to hear that Esteban and his team provided exceptional service, addressing your major pool issue with creativity and efficiency. Their attention to detail and cleanliness, even during a challenging project, truly stands out. We're glad they were able to ease your stress and restore your pool so quickly. Highly recommend Action Home Services
Reply created 17 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Jul 2024
Extension of existing Deck
Action home does super quality work. Amazing peoples and their knowledge. This was my 3rd deck in last 20 years in my 3 different house. This is best built and we love it. Action home crews completed my work on time and they left no garbages behind. Special thanks to Eugene and Mykola.
Answer from pro:
Thank you for your wonderful feedback! We're thrilled to hear that you love your new deck and appreciate our team's work. Special thanks will be passed on to Eugene and Mykola. Enjoy your deck!
Reply created 17 Jul 2024
Review from Aubrie
Rating: 5 out of 5
Review left on 15 Jul 2024
Great quality and reliability
John and his crew built our beautiful walkway and front steps a few years ago by creating a cement base and installing flagstone. We still get compliments because it still looks great. There was recently a minor issue with our asphalt driveway separating slightly from the walkway so John was kind enough to send his crew again to effectively resolve the problem. Thanks John for your great work AND dependability.
Answer from pro:
Thank you for your kind words! We're delighted to hear that you're still enjoying your walkway and front steps. It's our pleasure to address any issues promptly. Your satisfaction and continued compliments mean a lot to us.
Reply created 17 Jul 2024
Review from Quentin Broad
Rating: 5 out of 5
Review left on 11 Jul 2024
Renovation of an elevated deck - transition from pressure treated to composite decking
Action Home Services was one of 4 bidders on our project. The competed on a timely basis and were prepared to alter their bid to address changes raised by other bidders and won. AHS delivered the decking itself on a timely basis. The team was efficient and ensured the job site was well managed and kept tidy. We ordered a glass based railing system which did have some timing challenges. While we were told that the railing could not be ordered until the decking had been completed, the delivery was 2 weeks longer than expected. Once the railings were in hand, the job was completed the same day. Again, an excellent installation experience!! The only area of improvement would come from increased communication. They need to ensure that the homeowner knows the installation timing and can be available. The homeowner also needs to be advised on a timely basis if the timing is changed. We would use AHS again.
Answer from pro:
Thank you for your detailed feedback. We're glad you were satisfied with the deck renovation and our efficient service. We appreciate your patience regarding the railing system and will work on improving communication. We look forward to working with you again!
Reply created 17 Jul 2024
Review from HomeStars User
Rating: 5 out of 5
Review left on 10 Jul 2024
New Deck
Our journey in 2024 began with a knowledgeable sales manager, Dmytro, and skilled designer, Shilin, who provided excellent advice and technical expertise to allow us to explore and visualize many options electronically and on paper so that we could end up with an excellent design. We appreciate the excellent workmanship and continuous focus on customer satisfaction for the construction of the composite deck and aluminum railings/privacy fence/lighting. Special thanks to Erin, Geoff, and Alex. Thanks also go to the project managers, Renat and Anton. We are very happy that Action Home Services was able to complete the deck in the spring so that we can enjoy it this summer!
Answer from pro:
Thank you for your kind words! We're thrilled that you are pleased with the design and construction of your new deck. Our team, including Dmytro, Shilin, Erin, Geoff, Alex, Renat, and Anton, is dedicated to ensuring customer satisfaction. Enjoy your new deck this summer!
Reply created 17 Jul 2024
Review from Customer of Action Home Services
Rating: 5 out of 5
Review left on 9 Jul 2024
Complete Pool Renovation
We considered several companies for our pool renovation and could not be happier that we chose to go with AHS. This was a big job - much bigger than we thought it would be and we were not only satisfied, but also extremely impressed with the project management by Esteban, and the roster of workers who came and went throughout the three weeks it took to complete. Work included removing and replacing all landscaping stone work and steps, shallowing our pool from 8 ft to 5 ft and fitting the pool with a new liner. There were some unexpected extra costs once the work was underway, but it was not surprising given the age of the pool. We gave the team an ambitious deadline in terms of our desired completion date and they finished a couple of days in advance of that. Not once were we ever wondering where they were or when they were coming. The teams worked incredibly hard, long hours and wanted to ensure a perfect product. We highly recommend Esteban and his team - our backyard has never looked so good. Thank you, Action Home Services.
Answer from pro:
Thank you so much for your wonderful feedback! We are thrilled to hear that you chose Action Home Services for your pool renovation and that you are extremely happy with the results. It was indeed a significant project, and we're glad that Esteban and our team could manage it effectively and exceed your expectations. We appreciate your understanding regarding the unexpected extra costs due to the pool's age. It's fantastic to know that our team met your ambitious deadline and that their dedication and hard work paid off in delivering a product you're proud of. Your backyard transformation is something we take great pride in, and your high recommendation means the world to us. Thank you again for your trust and for sharing your positive experience. We hope you enjoy your beautiful new pool for many years to come! Best regards, Action Home Services
Reply created 11 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Jul 2024
Interlocking driveway side walk and patio
I am completely satisfied by performance and professionalism of the team of people that took this project to the end. It was done in 8 days. Workman ship was outstanding.
Answer from pro:
Thank you so much for your wonderful feedback! We are delighted to hear that you are completely satisfied with our team's performance and professionalism. Completing the interlock driveway, sidewalk, and patio in just 8 days with outstanding workmanship was our aim, and we're thrilled to have achieved it. Should you have any future projects or need further assistance, please don't hesitate to get in touch. Enjoy your new spaces!
Reply created 3 Jul 2024
Review from Customer of Action Home Services
Rating: 5 out of 5
Review left on 30 Jun 2024
Interlock repair
Excellent work. The gentlemen who reworked the stone was meticulous. Worked late into the night to get it done on time. Highly recommend
Answer from pro:
Thank you for your fantastic feedback! We're thrilled to hear that you were pleased with our work. Our team takes pride in their meticulous attention to detail, and we're glad it shows. We appreciate your recommendation and are always here for any future projects you may have.
Reply created 3 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Jun 2024
Asphalt
We had our parking lot done and AHS team were fantastic. They were very honest, polite and worked really hard in the extreme heat wave. They repaired all the Cracks and sunken spots. We are very happy that we chose them. Thank you very much for great service.
Answer from pro:
Thank you for your fantastic review! We're thrilled to hear that you are happy with our work on your parking lot. Our team takes great pride in being honest, polite, and dedicated, even under challenging conditions like a heat wave. It's wonderful to know that our efforts in repairing the cracks and sunken spots met your expectations. Your satisfaction is our top priority, and we appreciate your trust in choosing us. Thank you for your kind words and for acknowledging our hard work.
Reply created 25 Jun 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Jun 2024
Amazing Patio Renovation, Wash and Sand
Anton, Jay and team were amazing. Our 12 year old interlock backyard patio looks completely revitalized! What started as a powerwash and sand request turned out to be a detailed interlock relevel with the creation of a French Drain to prevent our sump pump from further damaging our stone. The work was detailed and meticulous, done to perfection. We love it and think it will be great for a long time. We so much appreciate the effort and professionalism. Thanks so sincerely. We will look forward to working with AHS again!
Answer from pro:
Thank you so much for your amazing review! We're delighted to hear that you are thrilled with the patio renovation, wash, and sand. Anton, Jay, and the entire team work diligently to ensure every detail is perfect, and it's wonderful to know their efforts met your expectations. We're glad the interlock relevel and French drain have revitalized your backyard patio. Your satisfaction and appreciation mean a lot to us, and we look forward to the opportunity to work with you again in the future.
Reply created 25 Jun 2024