Nordik Windows And Doors

Rating: 4.2 out of 5

Nordik Windows And Doors reviews (1498)

  • Review from Geoff Knowles
    Rating: 5 out of 5
    Review left on 26 Nov 2024

    Doors

    Two new entry doors and a new sliding patio door. Excellent work by the crew that was here. Very professional and polite.

    Answer from pro:

    Thank you for your wonderful feedback! We're thrilled to hear you’re happy with your new doors. It’s great to know the crew provided professional and polite service. Enjoy your new doors, and thank you for choosing us!

    Reply created 3 Dec 2024
  • Review from Paul Catchpole
    Rating: 5 out of 5
    Review left on 23 Nov 2024

    Sales person for new door

    Michelle was prompt and efficient, very helpful in selecting a new door - knew the product lines well and was instructive in the options

    Answer from pro:

    Thank you for your wonderful feedback! We’re thrilled to hear that Michelle’s promptness, efficiency, and expertise helped make selecting your new door a smooth process. We’re excited to have earned your trust and your business for your door replacement. If you have any questions or need assistance along the way, we’re here to help!

    Reply created 2 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2024

    Total replacement of five doors

    Elchin and Kansan would very professional and their removal and clean of old doors and installation of new doors was fantastic.

    Answer from pro:

    Thank you for your kind words! We’re delighted to hear that Elchin and Kansan provided you with a fantastic experience during the installation of your new doors. We hope you enjoy your new doors, and if you ever need anything in the future, don’t hesitate to reach out. Thank you for choosing Nordik!

    Reply created 2 Dec 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 1 out of 5
    Review left on 22 Nov 2024

    Total disappointment with Nordik Windows and Doors

    Deceptive advertising Their brochure says that they provide more pane but in reality I lost at least 2 inches from side to side on every window When iI asked them about they said they could not put in full windows because my house has drywall, which made no sense to me Both doors have defect and they sent somebody out to inspect when he was looking at it he gave me some story about it not being a defect but only cracked paint and tried to cover it it with nail polish I tried to say that it was more than cracked paint because the installers had already tried to cover it with nail polish but that did not work. The inspecter then proceeded to tell me to shut up and listen to his explanation On the back door the metal seal between the 2 panes of glass is defective but the inspector told me that if it cant be seen from 3 feet away then it really is not a problem. So him and I stood 6 feet away and it was still visible but he said he could not see any defect and his word was what counted I am very disappointed because they say they stand by their product but my experience does not support that

    Answer from pro:

    Thank you for sharing your experience. We sincerely apologize that it did not meet your expectations. At Nordik Windows and Doors, we strive to deliver quality products and exceptional service, and we regret that this was not your experience. We would like to better understand your concerns and work towards resolving them to your satisfaction. As this has been posted anonymously, we encourage you to reach out to us directly so we can address these matters thoroughly. Please know that we stand by our products and services and are confident we can provide an acceptable resolution to any outstanding issues. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

    Reply created 2 Dec 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    basement window

    Great service from start /estimate to installation . Reasonably priced . Joe Silva was very professional and job was done in a timely manner

    Answer from pro:

    Thank you for your kind feedback! We’re thrilled to hear you had great service from start to finish and that Joe delivered a professional and timely installation. Enjoy your new basement window!

    Reply created 22 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2024

    Window rrplacement

    The installers were on time, efficient and very professional. They left the space very clean and re-installed my window coverings. I had a baby grand piano that needed to be moved away from the window they were rrplacing and were very helpful to do that and put back in the original space.

    Answer from pro:

    Thank you for sharing your experience! We’re thrilled to hear our team was on time, professional, and efficient. It’s wonderful to know they went above and beyond by helping move and replace your baby grand piano, along with leaving everything clean and re-installing your window coverings. We truly appreciate you choosing Nordik!

    Reply created 20 Nov 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 19 Nov 2024

    High quality and workmanship

    They arrived at 8am and replaced 3 windows and were gone by 11:30am. New windows and new trim and we have noticed the difference immediately. You have to pay for quality otherwise you will be replacing the windows again. We had the patio door and 3 windows done 2 years ago and have not been disappointed with any of them. They stand behind what they build and install. There will be 2 windows left to replace in the next few years.

    Answer from pro:

    Thank you for your continued trust in us! We’re thrilled to hear you’re enjoying the difference with your new windows. It’s great to know that you’ve been happy with the patio door and windows from before as well. We look forward to helping with any future window replacements when the time comes!

    Reply created 20 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2024

    My door install today

    The 2 gentlemen were on time, very nice, worked professionally and efficiently completed the job in a timely many and left no mess behind

    Answer from pro:

    Thank you for your wonderful feedback! We’re glad to hear the installation team was on time, professional, and efficient. We appreciate you choosing us for your door replacement and will be sure to pass along your compliments!

    Reply created 20 Nov 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 4 out of 5
    Review left on 18 Nov 2024

    Basement Window Replacement

    A bit costly due to the fact that we only needed one window replaced but other than that a very satisfying experience.

    Answer from pro:

    Thank you for your positive feedback! We're glad to hear you had a satisfying experience with your basement window replacement. We appreciate your trust in us!

    Reply created 20 Nov 2024
  • Review from Customer of Nordik Windows And Doors
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    Windows replacement

    I am a very happy customer starting with My Sales Rep Jason. He was knowledgeable and explained the different types of windows and quotes for each one. He answered all my questions and addressed any concerns I had. He was kind and respectful and understood what I wanted and needed. The windows were in, ahead of schedule and that made my day as I wanted it done in November and not going into December. The installers did a great job and I am very pleasantly with their work ! I would recommend Nordik to all my friends and family. Overall great experience.

    Answer from pro:

    Thanks so much for sharing your experience! It’s great to hear Jason took the time to walk you through the options and make sure everything was just right for you. Getting the windows in ahead of schedule is always a bonus- we're so glad we could make that happen! We’re thrilled you’re happy with the new windows and the work our installers did. Your recommendation means a lot, and we’re here anytime you or your friends and family need us. Enjoy your cozy home this winter!

    Reply created 18 Nov 2024